Technical support occupations Work, Jobs in Yate, Gls (with Salaries)

IT Support Engineer
Truebyte —Bath
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Linux
- Communication skills
- Referral programme
- Sick pay
Quick apply
3h
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
9d
IT Support Analyst Apprentice
The Delta Group —Melksham
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Technical Account Manager
Xerox —Bristol
- Full-time
- Analysis skills
- In-person
- Leadership
1d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Service Desk Analyst
Kanari —Royal Wootton Bassett
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Sick pay
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
Application Support Officer x2
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
10d
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
IT Technician (Gloucester)
Lift Schools —Stroud
- £30,755 - £32,888 a year
- Full-time
- Customer service
- Travel
- Communication skills
8d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Junior Support Engineer
BAE Systems —Gloucester
- Hybrid work
- Maintenance
- English
- Windows
12d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Organisational skills
- IT

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IT Support Engineer

Truebyte -
Bath

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
3 hours ago

Benefits

Company pension
Company events
Referral programme
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
User account provisioning
LAN
Ticket management
Incident documentation
Network infrastructure
User account management
IT permissions management
Computer hardware
CompTIA Network+
IT support
Technical support incident logging
Mac OS
IP networking
Customer support
Linux
Network monitoring
Cybersecurity
Communication skills
CompTIA A+

Full job description

Company Description Truebyte is a UK-based IT services provider specializing in proactive, people-led IT support and cyber security for creative and growing businesses. Founded in 2002, the company operates from London, Bristol, and Eastbourne, supporting clients with fully managed IT, round-the-clock monitoring, network infrastructure, and IT strategy. Truebyte emphasizes close collaboration with clients, aiming to work as an extension of their internal teams and to understand each setup in detail. The company holds ISO 9001, ISO 14001, ISO 27001 certifications and Cyber Essentials Plus accreditation, reflecting a strong commitment to quality, security, and environmental responsibility. Team members join a professional, service-focused environment that values reliability, accountability, and customer satisfaction.

Role Description The Information Technology Support Engineer is a full-time remote role responsible for providing high-quality technical support to Truebyte’s clients. Day-to-day tasks include responding to help desk tickets, diagnosing and troubleshooting hardware, software, and network issues, and ensuring timely resolution while maintaining clear communication with users. The role involves system administration activities such as user account management, updates and patches, basic server maintenance, and monitoring system performance. The engineer will document incidents and solutions, contribute to knowledge base articles, and escalate complex issues as needed. Collaboration with other engineers and service teams is expected to support project work, improve processes, and uphold security and compliance standards.

Duties

Provide technical support to end-users via help desk tickets, phone calls and on-site visits, ensuring quick resolution of hardware and software issues
Troubleshoot and resolve software problems related to operating systems
Maintain and support computer hardware including desktops, laptops, printers, and peripherals
Configure and manage network components like LAN (Local Area Network), VPN (Virtual Private Network), DNS (Domain Name System), TCP/IP protocols, firewalls, and switches to ensure secure connectivity
Administer Active Directory for user account management, permissions and group policies; support Microsoft Windows Server environments
Assist with server administration tasks including backups, updates, and security patches to maintain system integrity
Support remote connectivity solutions ensuring reliable access through VPNs and troubleshoot network issues promptly
Collaborate with cross-functional teams to analyze system performance issues and implement effective solutions

Qualifications

Strong skills in Technical Support and Help Desk Support, with experience handling user requests and incident resolution.
Solid foundation in Information Technology and System Administration, including user management, updates, and basic server or cloud environment support.
Proficient Troubleshooting abilities across hardware, software, and network issues, with a structured approach to diagnosing problems.
Familiarity with common operating systems (e.g., Windows, macOS, Linux) and standard productivity tools and collaboration platforms.
Awareness of cyber security best practices and willingness to work within ISO and Cyber Essentials frameworks.
Strong communication and customer service skills, with the ability to explain technical issues in clear, accessible language.
Ability to work independently in a remote setting, manage priorities, and contribute to a distributed team environment.
Relevant technical certifications (e.g., CompTIA A+, Network+, Microsoft, or similar) or equivalent practical experience are highly beneficial.

Join us to be part of an energetic team dedicated to keeping our technology running smoothly! Your expertise will empower our organization’s success while providing you with opportunities to grow your skills in a vibrant environment.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Referral programme
Sick pay

Experience:

IT support: 3 years (preferred)

Work Location: Hybrid remote in Bath

Quick apply

Refine Your Search

technical support occupations jobs in yate, gls

IT Support Engineer

1st Line IT Support Engineer

2nd Line IT Support Engineer

Customer Support Advisor

IT Technician

IT Support Analyst Apprentice

Technical Account Manager

Product Technical Support Engineer - TMS

Software Support Agent - Payroll

Service Desk Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Service Desk Analyst

IT Service Desk Analyst

Application Support Officer x2

Technical Support Consultant

IT Technician (Gloucester)

Helpdesk Technician 1st/2nd Line

Junior Support Engineer

Technology Support Technician

Digital Adoption Advisor

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