Support analyst Work, Jobs in Springburn, Glg (with Salaries)

Customer Support Associate
Project Green Group —Glasgow
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
6h
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Annual leave
Quick apply
12d
Apprentice Support Desk Analyst
ArnoldClarkApprentices —Glasgow
- £20,000 a year
- Full-time
- Continuous improvement
- SharePoint
- In-person
Quick apply
8d
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
11d
Performance Analyst
Scottish Power —Glasgow
- From £38,760 a year
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
6d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Pharmacy Dispenser
Apple Pharmacy Craigend —Glasgow
- £12.71 - £13.20 an hour
- Weekend availability
- Customer service
- Computer literacy
- Data entry
Quick apply
13d
Installation Engineer
Mealzo —Glasgow
- £28,000 a year
- Overtime
- Bilingual
- Computer literacy
- POS
Quick apply
12d
First Team Analyst
Celtic Football Club —Glasgow
- Research
- Bachelor's degree
- Communication skills
1d
Junior Risk Analyst
Altrad —Glasgow
Quick apply
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
- IT
Assurance and Control Analyst
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- No degree
- Annual leave
- Employee discount
4d
Account Analyst - Cash & Banking (Hybrid)
The Travel Corporation —Port Glasgow
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Business Analyst
Synapri —Glasgow
- £570 a day
- Financial services
8d
Financial Crime Business Analyst
Barclays —Glasgow
7h
Insurance Analyst
M&G plc —Stirling
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Annual leave
17h
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Communication skills
- Annual leave
Quick apply

I want to receive the latest job alerts for support analyst in springburn, glg

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Associate

Project Green Group -
Glasgow

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
6 hours ago

Benefits

Free parking
Company pension
Life insurance
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Business processes
Customer interaction
Retail experience
Leadership
Communication skills

Full job description

We are looking for an ambitious, driven, and reliable Customer Support Associate to join our expanding team in Glasgow.

This is an exceptional opportunity to kickstart your career in customer operations, service delivery, and client relations. As a Customer Support Associate, you will gain hands-on experience across key support areas, working closely with supportive colleagues, learning how our customer operations run from the ground up, and developing the communication and practical skills needed to step into future team lead and management roles.

Whether you are a recent school/university leaver or an ambitious individual looking to build a stable career path, you will be supported with structured training, personal mentorship, and clear milestones for rapid career advancement.

Your Responsibilities

As a Customer Support Associate, you will:

Customer & Service Support: Assist customers warmly via phone, email, or live chat, handle inquiries efficiently, and ensure exceptional resolution experiences at every touchpoint.
Daily Support Operations Exposure: Manage day-to-day incoming queries, assist with account troubleshooting, and maintain high standards of service accuracy.
Performance & Goal Tracking: Work towards individual and team service level targets while maintaining a customer-first approach.
Systems & Record Keeping: Update and maintain accurate customer logs, interaction notes, and account details using internal CRM systems.
Cross-Functional Support: Rotate through key support functions (e.g., Inbound Assistance, Escalations Support, and Operations Admin) to build a well-rounded understanding of the organization.
Process Improvement: Participate in team catch-ups, proposing practical, creative solutions to improve query resolution workflows and customer satisfaction.
Personal & Professional Development: Attend structured customer care workshops, system training sessions, and team coaching to prepare for future supervisory responsibilities.

We're Looking For Someone Who Is

A Positive Communicator: Confident, empathetic, and passionate about listening to people and resolving customer inquiries professionally.
A Strong Team Player: Able to build rapport easily across diverse teams and support colleagues during high-volume peak hours.
A Practical Problem-Solver: Adaptable, detail-oriented, and comfortable handling troubleshooting tasks in a fast-paced environment.
Goal-Oriented & Dependable: Punctual, eager to learn, open to feedback, and resilient when handling challenging customer scenarios.
Organised & Attentive: Able to manage multiple tickets and administrative details while maintaining high accuracy.
Career-Minded: Genuinely interested in building a long-term career in customer operations, team leadership, or client management.

Prior experience in retail, hospitality, contact centers, customer service, or administrative support is beneficial but not essential—we prioritize potential, drive, and a great attitude, with comprehensive training provided from day one.What You'll Receive

Competitive Base Pay: Plus performance-based incentives and bonuses.
Fast-Track Career Progression: Clear pathways into Senior Support Specialist, Quality Analyst, and Team Leader roles.
1-on-1 Mentorship: Direct access to experienced support managers and operational leads.
Comprehensive Skills Training: Practical customer support workshops and continuous on-the-job learning.
Recognition & Reward Programmes: Frequent performance incentives, awards, and team milestones.
Team Socials & Events: A supportive, inclusive, and highly collaborative workplace culture.

Why Join Us?

We believe great support professionals and operational leaders aren't born—they are built through hands-on experience, continuous support, and genuine opportunity. From day one in Glasgow, you will be given the tools, guidance, and platform to develop your skills and confidence. We actively recognize hard work, reward high performance, and consistently promote internally.

Apply Today

Ready to take the first step toward an exciting and rewarding career?

Apply today to join our team in Glasgow as a Customer Support Associate.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Hiring decisions are based solely on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in springburn, glg

Customer Support Associate

Transfers Operations Analyst - 12 Month FTC

Apprentice Support Desk Analyst

Case Reviewer (Glasgow)

Performance Analyst

Specialist Customer Care Advisor - Telephony

Technical Support Analyst

Pharmacy Dispenser

Installation Engineer

First Team Analyst

Junior Risk Analyst

Transaction Monitoring Analyst

Testing & Recovery Analyst

Assurance and Control Analyst

Account Analyst - Cash & Banking (Hybrid)

Technical Analyst

Business Analyst

Financial Crime Business Analyst

Insurance Analyst

3rd Line Support Analyst

I want to receive the latest job alerts for support analyst in springburn, glg

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected