R&d engineer Work, Jobs in Farnborough, Ham (with Salaries)

Technical Support Engineer
DIGICO —Chessington
- Overtime
- English
- No degree
- Linux
Ink Manufacturing Engineer
Ceres —Horsham
- Doctoral degree
- Engineering
- Master's degree
Quick apply
Senior Backend Software Engineer
Motorola Solutions —Uxbridge
- Full-time
- Hybrid work
- Java
- C++
- Machine learning
- Employee stock purchase plan
- Employee assistance programme
Senior MCX Core Engineer
Samsung —Reading
- Full-time
- Computer Science
- Engineering
- English
- Employee discount
- Sick pay
1d
IMS Core Engineer-3
Samsung —Reading
- Full-time
- Computer Science
- Engineering
- English
- Employee discount
- Sick pay
6d
Brand Manager Vaccines
Sanofi —Reading
- Hybrid work
- English
10d
Data Center IT Manager
Nebius —Longcross
- Microsoft Excel
- Team management
- IT
Quick apply
Electrical Engineer
Thaleron —Maidenhead
- Full-time
- Engineering
- C++
- Electrical Engineering
Quick apply
Seasonal EMC Test Technician
Element Materials Technology —Guildford
- Seasonal
- Computer literacy
- Maths
- Quality control
- Employee discount
- Referral programme
11d
GRADUATE APPLICATION SOFTWARE ENGINEER
DIGICO —Chessington
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Doctoral degree
- Master's degree
- Work from home
- Flexible schedule
7d
R&D Manager - Risk Pricing
Homeprotect —New Malden
- Hybrid work
- SQL
- Python
- Annual leave
- Employee assistance programme
Software Engineer
Motorola Solutions —Uxbridge
- Full-time
- Hybrid work
- Java
- C++
- Machine learning
- Employee stock purchase plan
- Employee assistance programme
Senior Platform Engineer
Motorola Solutions —Uxbridge
- Full-time
- Hybrid work
- English
- AWS
- Travel
- Employee stock purchase plan
- Employee assistance programme
Attitude and Orbit Control System Engineer
BAE Systems —Alton
- Hybrid work
Senior Platform Engineer
Motorola Solutions —Uxbridge
- Full-time
- English
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee assistance programme
Project Engineer - Electrical/Electro Mechanical
OP —Slough
- £30,000 - £42,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
Quick apply
14d
Mechanical Engineer (PPE/Wearable Hardware Focussed)
XYZ Reality —Reading
- Full-time
- Hybrid work
- CAD
- Engineering
- In-person
- Annual leave
- Referral programme
Computer Technician (with Sales/Purchasing Development)
G2 Digital Video Ltd —Alton
- £25,000 - £29,000 a year
- Full-time
- Computer literacy
- English
- Assembly
- Free parking
Quick apply
8d
Electronic Manufacturing Engineer
Neupulse —Basingstoke
- Hybrid work
- Python
Quick apply
Hybrid Algorithm Lead Researcher
Thales —Reading
- Full-time
- Doctoral degree
- Master's degree
- C++
- Annual leave
- Employee assistance programme

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Technical Support Engineer

DIGICO -
Chessington

Apply Now

Job details

Full-time

Qualifications

Soldering
English
Mac OS
Linux
Communication skills

Full job description

Job Specification

Team

Customer Support

Job Title

Technical Support Engineer, DiGiCo UK Limited

Reporting To

Support Team Leader

Direct Reports

None

Location

Chessington (UK)

Terms & Conditions

37.5 hours per week

Job Summary

To provide technical support to all DiGiCo, KLANG, Fourier Audio and DiGiGrid clients worldwide by telephone and email with a particular focus on Fourier Audio clients.
To provide technical training to engineers and distributors in the Chessington facility or by international on-site visits worldwide.
To visit and repair products worldwide.
To keep all provided databases up to date with your cases.
To process spare parts orders via ERP and arrange despatch where necessary.

Main Activities & Responsibilities

You will be responsible, along with your team members, for the support of DiGiCo, KLANG, fourier audio and DiGiGrid products, both existing and new releases.

This will include:

Email and telephone support worldwide
Visits to sites across the world for technical support as required
Order processing of sales spares orders and advance replacement parts
Despatch of sales spares and advance replacement from Chessington when necessary
Updating the company database with your clients (or any other software recording tools the company provides)
Participation in the weekend support rota as required
Stock control and auditing of spare parts in the Chessington site
Provide and host technical training sessions across the world for visiting engineers and distributors
Liaise with software/hardware teams on Technical Note creation and distribution
Generate case query reports for weekly review as required.

fourier audio:

Become the subject matter expert within the support team for all technical and operational issues with fourier audio products
Test and reproduce customer reported issues in-house
Acquire sound knowledge of popular VST plugins
Direct interaction with the fourier R&D team for field issues and product development

Other Features of the Job

37.5 hours per week, based in our offices in Chessington. Planned weekend support cover on rotation (approx. one weekend in ten)

Person Specification

Attributes

Essential

Desirable

Education & Qualifications

Formal education in the field of software / network technology or electronics

Degree in music technology or equivalent work experience.

Experience

Prior experience with AoIP audio formats (ideally with
Dante level 2 certification, Soundgrid)
Using and troubleshooting both macOS and Windows computers – both from a hardware and software perspective

Prior experience with DiGiCo products
Prior experience with DiGiGrid, KLANG or fourier audio products
Knowledge of Linux systems would be beneficial
At least three years of work experience in music technology

Practical & Intellectual Skills (inc. special knowledge)

Excellent analytical and problem-solving skills, with the ability to balance perfection and speed
Strong written and verbal communication skills in English
Thorough understanding of music production workflows in a live sound environment
Ability to work efficiently both independently and as part of a team

Second European language
Ability to read and interpret circuit diagram
Soldering skills

Company Values

Customer focussed
Innovative
Active team member
Honest
Dedicated

Circumstances

Good attendance record (this will not preclude a candidate with a disability)
Ability to work occasional overtime

To apply, please forward a CV and letter of application to [email protected]

Contract Type: 37.5 hours per week

Apply Now

Refine Your Search

r&d engineer jobs in farnborough, ham

Technical Support Engineer

Ink Manufacturing Engineer

Senior Backend Software Engineer

Senior MCX Core Engineer

IMS Core Engineer-3

Brand Manager Vaccines

Data Center IT Manager

Electrical Engineer

Seasonal EMC Test Technician

GRADUATE APPLICATION SOFTWARE ENGINEER

R&D Manager - Risk Pricing

Software Engineer

Senior Platform Engineer

Attitude and Orbit Control System Engineer

Senior Platform Engineer

Project Engineer - Electrical/Electro Mechanical

Mechanical Engineer (PPE/Wearable Hardware Focussed)

Computer Technician (with Sales/Purchasing Development)

Electronic Manufacturing Engineer

Hybrid Algorithm Lead Researcher

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Contract Type: 37.5 hours per week

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