Resident advisor Work, Jobs in Middlesex, Gtl (with Salaries)

Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Computer literacy
- English
- Typing
2d
Resident Advisor (Fixed-Term Contract)
Fresh Student Living —London
- £26,400 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Life insurance
Quick apply
7d
Senior Event Health & Safety Advisor
HornerSalus Ltd —London
- Up to £55,000 a year
- Overtime
- English
- Bachelor's degree
- IT
- Flexitime
- Work from home
Quick apply
Customer Service Advisor
YourTRIBE —London
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Service Advisor - Part Time
YourTRIBE —London
- £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Corporate Account Manager
ClassPass —London
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
Recycling Advisor
Civic Recruitment Limited —London
- £23.09 an hour
- Full-time
Quick apply
7d
Building Safety Case Team Leader
4site Consulting Ltd —London
- £55,000 - £59,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Analysis skills
- Presentation skills
- Annual leave
- Referral programme
Quick apply
6d
Associate Director, Senior Environmental and Social Advisor (Infrastructure)
European Bank for Reconstruction and Development —London
- English
- Organisational skills
- Communication skills
13d
Energy Advisor Support Worker
Yateley Industries For The Disabled —Yateley
- £28,080 a year
- Part-time
- CRM software
- Experience working with individuals with disabilities
- Organisational skills
- Free parking
Quick apply
Recycling Project Supervisor
Civic Recruitment Limited —Camden
- Supervising experience
- Team management
- Travel
Quick apply
6d
Data & Information Governance and Assurance Lead
Southern Housing —Farringdon
- £55,500 - £60,000 a year
- Full-time
- Presentation skills
- In-person
- AI
- Annual leave
9d
Associate Director (Internal Comms) - Burson
Burson Global —London
- Hybrid work
- AI
Planner/Works Programmer
Mears Group —London
- Up to £31,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme
- Referral programme
6d
Head of Estates
Enfield Council —Enfield
- £88,944 - £107,535 a year
- Management
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
9d
Strategic Account Manager
Person Centred Software Ltd —Guildford
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
13d
Senior Director, HR
Innovid —London
- Project management
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Trust Manager
Buzzacott —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Flexitime
Service Accountant
Civic Recruitment Limited —Hackney
- Accounting
- Budgeting
Quick apply
9d
Manager - Salesforce Marketing Cloud Development
Wunderman Thompson MAP —London
- Mentoring
- Leadership
- Communication skills

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Contact Centre Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year
2 days ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
English
Complaint handling
Customer interaction
Typing
Communication skills

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

Joining us as a Contact Centre Advisor, you can make your own powerful contribution to this remarkable team. We want users of housing services to be able to access the information and services they need in a way that suits them. As the first point of contact for housing enquiries and complaints, you will therefore manage multiple workflows: face to face, phone, email and social media, including web chat. Taking ownership of problems and ensuring they are followed up, you will also proactively seek customer feedback and ways of improving our processes.

Please refer to the Job Description for more information.

About You:

You’re likely to have some background in a fast-paced customer service setting where you will have honed your communication skills. You have well-developed questioning and listening skills and an ability to understand the customer’s point of view. Calm under pressure, you’ll be professional, empathetic and courteous, even when dealing with challenging behaviour. Organised and able to manage your own workload, you’ll enjoy working to targets. Your excellent written and spoken English should be matched by good keyboard skills and confidence in using a range of digital platforms. Last but not least, you’ll be an enthusiastic and flexible team player, keen to improve both our service and your own skills.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Apply Now

Refine Your Search

resident advisor jobs in middlesex, gtl

Contact Centre Advisor

Resident Advisor (Fixed-Term Contract)

Senior Event Health & Safety Advisor

Customer Service Advisor

Customer Service Advisor - Part Time

Corporate Account Manager

Recycling Advisor

Building Safety Case Team Leader

Associate Director, Senior Environmental and Social Advisor (Infrastructure)

Energy Advisor Support Worker

Recycling Project Supervisor

Data & Information Governance and Assurance Lead

Associate Director (Internal Comms) - Burson

Planner/Works Programmer

Head of Estates

Strategic Account Manager

Senior Director, HR

Trust Manager

Service Accountant

Manager - Salesforce Marketing Cloud Development

I want to receive the latest job alerts for resident advisor in middlesex, gtl

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