Comptia network+ Work, Jobs in London (with Salaries)

Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
IT Operations Analyst
Mako —London
- Hybrid work
- Software troubleshooting
- Windows
- IT
Quick apply
3d
Temporary Desktop Support Technician
Brown Brothers Harriman —London
- Full-time
- Customer service
- Windows
- Mentoring
12d
System Administrator
RedCloud —London
- Hybrid work
- Azure
- AWS
- Scripting
- Annual leave
- Employee discount
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
5d
Systems Engineer
Thrive —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
1st Line Network Technician
Exponential-e —London
- IT
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
9d
CompTIA - Digital Sector Tutor (Freelance)
LONDON VESTA COLLEGE —London
- £20 an hour
- Hybrid work
- Microsoft Excel
- Marketing
- Windows
Quick apply
Service Desk Engineer
RFA —London
- Azure
- Computer Science
- Customer service
Support Engineer I - UK
ExtraHop —London
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Machine learning
- JavaScript
- Annual leave
- Employee assistance programme
1d
IT Support
Darso Digital Solutions —Epping
- £25,420.00 - £48,170.74 a year
- Part-time
- Customer service
- Windows
- In-person
- Life insurance
Quick apply
6d
Network Engineer
CBOE —London
- Full-time
- AWS
- Scripting
- Computer networking
- Employee stock purchase plan
- Annual leave
8d
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
9d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Driving
- Travel
- Computer networking
Quick apply
9d
Security Operations Centre Analyst
Synapri —London
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
IT Support Specialist (Fixed Term)
Ferring Pharmaceuticals, Inc. —West Drayton
- Full-time
- Computer Science
- Windows
- Travel
5d
Associate-Tech Operations Engineering
American Express —London
- Full-time
- Azure
- Computer Science
- DevOps
- Life insurance
4d
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
IT Field Engineer
Brayley —Enfield
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
10d

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Systems Engineer

Abacode -
London

Apply Now

Job details

Full-time

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Customer service
Windows
DHCP
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
TCP/IP
Communication skills
Active Directory
CompTIA A+
Time management
Help desk

Full job description

London, United Kingdom

Full Time

UK - Information Technology

Mid Level

About Us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.

Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.

Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.

Basic networking knowledge, including TCP/IP, DNS, and DHCP.

Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.

Excellent written and verbal communication, documentation, and time-management skills.

Ability to work independently and collaboratively in a team environment.

Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+

CompTIA Network+

Microsoft 365 Fundamentals (MS-900)

ITIL Foundation (v4).

Apply Now

Refine Your Search

comptia network+ jobs in london

Systems Engineer

Service Desk Technician - 6 Month FTC

IT Operations Analyst

Temporary Desktop Support Technician

System Administrator

Entry Level Support Engineer

Systems Engineer

1st Line Network Technician

CompTIA - Digital Sector Tutor (Freelance)

Service Desk Engineer

Support Engineer I - UK

IT Support

Network Engineer

IT Field Technical Analyst

IT Technician

Security Operations Centre Analyst

IT Support Specialist (Fixed Term)

Associate-Tech Operations Engineering

1st Line Support Technician

IT Field Engineer

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