Platform analyst Work, Jobs in Baldock, Hrt (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
10d
Product Analyst - Anti-Cheating
Jagex —Cambridge
- Full-time
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
Data Analyst
Huel —Tring
- Hybrid work
- SQL
- Annual leave
- Work from home
Risk & Opportunity Manager
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Attack Surface Management Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Senior Digital Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Bachelor's degree
- Travel
- Employee assistance programme
8d
Lead Game Analyst - Old School RuneScape
Jagex —Cambridge
- Full-time
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Business
- Leadership
6d
UI Designer - Loyalty & Support
Tesco UK —Welwyn Garden City
- Full-time
- Travel
- Agile
- Communication skills
- Employee assistance programme
Digital Sales Analytics Manager
TUI Group —Luton
- Full-time
- Microsoft Excel
- SQL
- Communication skills
Internal Auditor and Risk Analyst
Soho House & Co. —Milton Keynes
- Hospitality
- Microsoft Office
- Analysis skills
- Employee discount
Quick apply
Business System Designer
Interpham Consulting —Luton
- Full-time
- SQL
- APIs
- Life insurance
Managing Security Architect
Sopra Steria —Hemel Hempstead
- Up to £90,000 a year
- Hybrid work
- AI
- Annual leave
SAP Finance Integration Architect
Allwyn UK —Watford
- Hybrid work
- Azure
- ERP systems
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Senior Developer (Python)
Allwyn UK —Watford
- Azure
- Java
- AWS
- Annual leave
- Employee assistance programme
Finance Analyst - Utilities
ista Energy Solutions Limited —Cambridge
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Free parking
- Employee assistance programme
Quick apply
2d
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
10d
Senior Financial Modeling Analyst
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Oracle Financials & Supply Chain Applications Specialist
M Group —Stevenage
- Oracle
- ERP systems
- No travel
- Annual leave
- Employee assistance programme
Product Analyst - Anti-Cheating
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme

Qualifications

Desktop support
ITIL Certification
Windows
ITIL
IT
VMWare
Communication skills
Active Directory
Intune
Help desk

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

platform analyst jobs in baldock, hrt

1st Line Support Analyst

Product Analyst - Anti-Cheating

Data Analyst

Risk & Opportunity Manager

Attack Surface Management Analyst

Senior Digital Analyst

Lead Game Analyst - Old School RuneScape

Business Systems, Delivery & Change Manager

UI Designer - Loyalty & Support

Digital Sales Analytics Manager

Internal Auditor and Risk Analyst

Business System Designer

Managing Security Architect

SAP Finance Integration Architect

Senior Developer (Python)

Finance Analyst - Utilities

3rd Line Service Delivery Analyst

Senior Financial Modeling Analyst

Oracle Financials & Supply Chain Applications Specialist

Product Analyst - Anti-Cheating

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