3rd line support Work, Jobs in Berkeley, Gls (with Salaries)

3rd Line Network Support Specialist - Rolls Royce
BT —Bristol
- Management
- Travel
- In-person
- Gym membership
17h
Temporary Business Support
Pentadel Project Management —Shurdington
- £95 - £105 a day
- Temporary
- Microsoft Office
- Accounting
- Organisational skills
Quick apply
6d
Business Support Administrator
Benefact Group —Cheltenham
- Full-time
- Hybrid work
- Annual leave
- Sick pay
8d
Commercial Account Handler
Benefact Group —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Annual leave
- Sick pay
13d
Civil Project Engineer
M Group —Caldicot
- Civil engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Credit Controller
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Financial services
- Negotiation
- Annual leave
- Employee assistance programme
6d
Programme Manager
IndigoTG —Magor
- Hybrid work
- Microsoft Office
- Business development
- Leadership
9d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
2d
Quantity Surveyor
M Group —Bristol
- Management
- Annual leave
- Employee assistance programme
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
3d
Radio Systems Engineer
NECSWS —Chippenham
- Overtime
- Maintenance
- Windows
- Annual leave
Quick apply
Quality Systems Lead
Kerry —Bristol
- Full-time
- English
- Microsoft Office
- Communication skills
6d
Content Design Officer
South Gloucestershire Council —Yate
- £32,597 - £35,412 a year
- Full-time
- English
- IT
- Annual leave
- Employee discount
6d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
9d
Microtricity Customer Relationship Manager
Ecotricity —Stroud
- £30,000 a year
- Hybrid work
- Management
- Computer literacy
- Microsoft Office
- Employee discount
9d
Youth Services Co-ordinator
Aspiration Creation Elevation (ACE) —Bristol
- £15.20 an hour
- Part-time
- Management
- Administrative experience
- Supervising experience
- Work from home
Quick apply
3d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
13d
Van Driver
NEXT —Bristol
- £13.35 an hour
- Overtime
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Defect Analyst and Tester
TLT —Bristol
- Full-time
- Hybrid work
- Azure
- SharePoint
- Software development
Regional Data Forensic Manager (Technical Lead)
Avon and Somerset Constabulary —Bristol
- £43,668 - £47,046 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Flexible schedule

I want to receive the latest job alerts for 3rd line support in berkeley, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

3rd Line Network Support Specialist - Rolls Royce

BT -
Bristol

Apply Now

Job details

17 hours ago

Benefits

Company pension
Gym membership

Qualifications

Cisco ISE
Management
Load balancing
CCNA
Firewall
ServiceNow
Root cause analysis
Network engineering
Communication skills

Full job description

Req ID: 60408

Job Function: Engineering

Posting Start Date: 16/07/2026

Posting End Date: 27/07/2026

Division: UK Business

Job Location: GBR Bristol - Rolls Royce

Advertised Salary: Competitive Salary + Great Benefits

Job Req ID: 60408

Posting Date: 16/07/2026

Function: Network Engineering

Location: Bristol

About the role

Our 3rd Line Network Support Specialist will be working on the Rolls Royce account alongside other BT personnel and other 3rd party companies’ engineers, providing lead technical support on complex network, security & cyber security deployments, incidents and projects, liaising with customer representatives, vendors and directing support colleagues.

You will be required to build intermate working relationships through effective communication and meeting expectations. You will need to be committed to reducing KPIs and SLAs to below customer expectations, ensuring that the customer and its services comes first.

The successful candidate will need to be eligible to gain and hold Government Security Clearance to SC UK Eyes Only Level. You may also be required to go through Government Security Clearance to DV Level in the future.

What you’ll be doing

Form an integral part of a team providing in-life 3rd line technical support, including callout within a 1 in 4 callout rota.
Be a Subject Matter Expert for a wide range of technologies & products.
Detect, respond and resolve complex incidents, problems and changes within the operational environment.
Provide 3rd line SME support, responsible for the high priority incident while resolving within the agreed SLA.
Be the technology SME for specialised products and services.
Be the operational SPOC for our design or customer contract teams.
Provide Root Cause Analysis and contributing to Post-incident Review as and when required.
Supports issue escalations, identify risks, ensuring timely intervention and communication to stakeholders.

Essential Skills / Experience

Proven experience of working within both Network Engineering and Security Operations Specialist roles.
Extensive stakeholder management experience with the ability to work directly onsite with customers and their complex network solutions.
Industry recognised certifications such as CCNA or relevant experience.
Proven experience of Cisco / Checkpoint / Fortinet Firewalls, F5, Cisco ISE, Fortinet SD-WAN skills, WIFI, Switches and Routers.
Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within agreed SLAs.
Able to liaise with designers and other parts of the organisation to fault/problem find.
Able to leading teleconferences to troubleshoot major and/or complicated security incidents/issues.

Desirable Skills / Experience

Exposure to ServiceNow reporting and dashboarding.
Exposure to AlgoSec and Infoblox

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

10% on target annual bonus
Access to an online private GP 24/7 for you and your immediate family
Market-leading paid carers leave with up to 2 weeks off
Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
Discounted EE and BT products, including mobile and broadband
Market leading Pension scheme – 5% from you and 10% from us
Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

Working Pattern

Fully on-site role with some home working.
Take part in a 1 in 4 week callout rota.
Frequent travel may be required.

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Apply Now

Refine Your Search

3rd line support jobs in berkeley, gls

3rd Line Network Support Specialist - Rolls Royce

Temporary Business Support

Business Support Administrator

Commercial Account Handler

Civil Project Engineer

Credit Controller

Programme Manager

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Quantity Surveyor

IT Support & Infrastructure Engineer

Radio Systems Engineer

Quality Systems Lead

Content Design Officer

2nd Line IT Support Engineer

Microtricity Customer Relationship Manager

Youth Services Co-ordinator

Customer Service Team Leader

Van Driver

Defect Analyst and Tester

Regional Data Forensic Manager (Technical Lead)

I want to receive the latest job alerts for 3rd line support in berkeley, gls

Related Searches

Explore jobs in more locations

About the role

What you’ll be doing

Essential Skills / Experience

Desirable Skills / Experience

Our Package

Jobseeker tools

Employer Tools

Browse

Stay Connected