Publishing Work, Jobs in Abingdon, Oxf (with Salaries)

Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Communications and Marketing Assistant
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Marketing
- Organisational skills
- Communication skills
3d
Digital Engagement Consultant
Oxford University Press —Oxford
- £30,000 a year
- Full-time
- Hybrid work
- Sales
- Public speaking
- Presentation skills
- Employee discount
17h
Customer Communications Executive (Fixed-term Contract)
System C —Oxford
- Communication skills
Chief Editor Peer J Computer Science
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Doctoral degree
- English
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
CRM Delivery Manager
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Work from home
Quick apply
7d
Open Art Application - Senior, Lead and Director
Rebellion —Oxford
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Digital Product Manager (Fixed Term Contract)
Oxford University Press —Oxford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- English
- Project management
- Product management
- Employee discount
4d
Principal Radiation Protection Scientist
UK Health Security Agency —Didcot
- £58,340 - £68,574 a year
- Part-time
- Doctoral degree
- Data analysis skills
- Project management
Product Specialist
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Product management
- Communication skills
- Work from home
- Employee assistance programme
Senior Content Designer
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Agile
- Annual leave
- Employee assistance programme
Senior QA Analyst - Fixed-Term Contract
Rebellion —Oxford
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Experienced/Senior Gameplay Programmer
Rebellion —Oxford
- Full-time
- C++
- Maths
- Bachelor's degree
- Free parking
- Relocation assistance
Quick apply
Senior Application Security Engineer
Elsevier —Oxford
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Flexible schedule
Senior Engine Programmer
Rebellion —Oxford
- Full-time
- Hybrid work
- System design
- C++
- Maths
- Free parking
- Relocation assistance
Quick apply
Quantum Software Engineer - Algorithms & Applications
Infleqtion —Kidlington
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
Quick apply
Experienced/Senior Online Developer - Tech Team
Rebellion —Oxford
- Full-time
- Azure
- AWS
- Bachelor's degree
- Free parking
- Relocation assistance
Quick apply
Quantum Software Engineer - QEC
Infleqtion —Kidlington
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- System design
- Annual leave
Quick apply
Lead Game Security Engineer
Rebellion —Oxford
- Full-time
- C++
- Leadership
- Free parking
- Relocation assistance
Quick apply
Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team
Rebellion —Oxford
- Full-time
- Azure
- DevOps
- AWS
- Free parking
- Relocation assistance
Quick apply

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Customer Service Advisor 4-6 month FTC

Hachette UK -
Didcot

Apply Now

Job details

Full-time | Fixed term contract
£24,689 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Microsoft Publisher
Customer support

Full job description

Division

Hachette UK Distribution

Department

Customer Services

Location

Hely Hutchinson Centre, Milton Road, Didcot, Oxfordshire, United Kingdom, OX11 7HH

Salary

£24,689 (+ benefits, + bonus)

Contact type

Full Time Fixed-term

Publishing division

Hachette UK Distribution

Closing date

Sunday, 9th August 2026

Who we are and what we do

At Hachette UK Distribution we provide leading-edge fulfilment and warehousing services to over thirty publishers, specialising in a wide variety of sectors including trade, illustrated, educational, academic, professional and children’s books. With over 80 million units despatched annually, we’re committed to our mission of making it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

In our Customer Services team, you will work closely with our publishers and our trade, education and academic customers to provide them with a ‘best in class’ service experience.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a typical day you will be responding to emails and telephone calls, processing orders, coordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages, damages), and issuing refunds as well as other general administration tasks.

You will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to identify and promote change that improves customer and publisher experience, and ensures that continued high standards of quality and productivity are delivered.

In this role, you work on different tasks within your team and across teams, when there is a need to support other areas. You will also work closely with Operational and Credit Service colleagues when investigating and resolving publisher and customer issues.

This role offers the opportunity to become an essential part of a leading Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.

Following your initial training period, which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid working model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one-hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you want to build strong and trusted relationships? If so, we would love to hear from you.

Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years; moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.

Are you interested? Then read on to find out more!

You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.

It is highly likely that you will already have proven experience of working in the following roles and/ or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

We will notify all candidates of the outcome of their application.

Apply Now

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