Technical support advisor Work, Jobs in Belfast, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Senior Legionella Risk Assessor
Safety Advice Centre Ltd —Bangor
- £34,000 - £40,000 a year
- Full-time
- Business development
- Bachelor's degree
- Mentoring
- Annual leave
Quick apply
12d
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Health & wellbeing programme
Assistant Manager, Transaction Services
Interpath Advisory —Belfast
- Full-time
- Hybrid work
- Business development
- Analysis skills
Quick apply
9d
Audit Associate Manager
RMT Accountants & Business Advisors —Belfast
- Hybrid work
- Business development
- Mentoring
- Organisational skills
4d
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply
Corporate Tax Executive / Assistant Manager
Grant Thornton —Belfast
- Full-time
- Project management
- Organisational skills
- IT
Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)
Herbert Smith Freehills —Belfast
- Full-time
- Business development
- Team management
- Contracts
Tax Senior Manager - Large Corporate/ International Tax Specialist
Cooper Parry —Belfast
- Full-time
- Remote
- Tax experience
Senior Software Engineer (Full Stack)
Movetru —Belfast
- From £35,000 a year
- Full-time
- AWS
- JavaScript
- Mentoring
- Free parking
- Employee stock purchase plan
Quick apply
Electrical Design Engineer
Tetra Tech —Belfast
- Hybrid work
- AutoCAD
- Travel
- IT
Data Engineering Lead (SVP)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance programme
6d
Corporate Tax Senior Manager
RMT Accountants & Business Advisors —Belfast
- Hybrid work
- Writing skills
- Business development
- Leadership
4d
Senior Service Advisor
Charles Hurst —Belfast
- £32,000 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
Sales Representative - Ireland
Kerr —Belfast
- CRM software
- Up to 50% travel
- Sales
- Annual leave
2d
Service Advisor
Charles Hurst —Dundonald
- £29,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Platform Consultant (Multiple Levels) - Hybrid
Allstate —Belfast
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Associate Systems Engineer
Trading Technologies —Belfast
- £22,000 - £37,500 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Analysis skills
- Scripting
- Annual leave
- Gym membership
Quick apply
9d
Manager - Royalty Audit – EMEA
Connor Consulting —Belfast
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Data analysis skills
Quick apply

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical support advisor jobs in belfast, ant

Telematics Support Advisor

Senior Legionella Risk Assessor

CDM/H&S Advisor

Internal Audit/Controls Assurance - Non-FS - Senior

Assistant Manager, Transaction Services

Audit Associate Manager

Managing Consultant - Software Engineering

Corporate Tax Executive / Assistant Manager

Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)

Tax Senior Manager - Large Corporate/ International Tax Specialist

Senior Software Engineer (Full Stack)

Electrical Design Engineer

Data Engineering Lead (SVP)

Corporate Tax Senior Manager

Senior Service Advisor

Sales Representative - Ireland

Service Advisor

Platform Consultant (Multiple Levels) - Hybrid

Associate Systems Engineer

Manager - Royalty Audit – EMEA

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