Customer care manager Work, Jobs in Belfast, Nir (with Salaries)

General Manager
Swim Sports Company Ltd —Newtownabbey
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets
Deloitte —Belfast
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Senior TikTok & Affiliate Manager
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Marketing
- Free parking
- Store discount
Quick apply
11h
Duty Manager - Belfast
Smyths Toys —Belfast
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
People & Service Team Leader
River Island —Belfast
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Success Manager - CattleEye
GEA Group Aktiengesellschaft —Belfast
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Duty Manager
Funky Monkeys —Belfast
- From £28,000 a year
- Full-time
- Management
- Computer literacy
- Human resources
Quick apply
9h
Service Delivery Manager
Parkonic Smart Mobility Solutions Ltd —Belfast
- £3,000 - £3,800 a month
- Full-time
- Management
- Computer networking
- In-person
- Annual leave
- Sick pay
Quick apply
General Manager
Coastline Gaming —Belfast City Centre
- Weekend availability
- Hospitality
- Hotel
- Leadership
Quick apply
Sales Manager
Bannatyne —Belfast
- £14 an hour
- Weekend availability
- CRM software
- Sales
- Social media management
- Annual leave
- Employee assistance programme
Deputy Store Manager
B&M Retail —Belfast
- Weekend availability
- Leadership
- Employee discount
Retail Deputy Manager
The Works —Belfast
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Team Leader
Mountain Warehouse —Belfast
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Sales Manager
Cordners —Newtownards
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
Assistant Front Office Manager
Titanic Hotel Belfast —Belfast
- £28,800 a year
- Full-time
- Hospitality
- Hotel
- Annual leave
- Employee discount
Quick apply
7d
Technical Support Manager
Hosting Nica Technology Services Ltd —Belfast
- £45,000.00 - £57,090.25 a year
- Full-time
- Customer service
- IT
- In-person
- Sick pay
Quick apply
Director - Education
Education Authority —Belfast
- £82,998 - £91,575 a year
- Full-time
- Leadership
- Communication skills
- School
13d
Digital Program Manager
Thales —Belfast
- Full-time
- CRM software
- Salesforce
- IT
- Annual leave
- Employee discount
Sales Support Manager
Nutreco —Belfast
- Full-time
- Remote
- Sales
- Customer service
- Communication skills

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customer care manager jobs near belfast, nir

General Manager

Swim Sports Company Ltd -
Newtownabbey

Quick apply

Job details

Full-time
£32,000 - £38,000 a year

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2829

Branch: swim! - Newtownabbey

Location: swim! - Newtonabbey, Newtownabbey

Salary/Benefits: 32-38k with additional performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 04/07/2026

Closing date: 15/08/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

customer care manager jobs in belfast, nir

General Manager

Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets

Senior TikTok & Affiliate Manager

Duty Manager - Belfast

People & Service Team Leader

Customer Success Manager - CattleEye

Duty Manager

Service Delivery Manager

General Manager

Sales Manager

Deputy Store Manager

Retail Deputy Manager

Team Leader

Assistant Sales Manager

Team Leader/Supervisor

Assistant Front Office Manager

Technical Support Manager

Director - Education

Digital Program Manager

Sales Support Manager

I want to receive the latest job alerts for customer care manager in belfast, nir

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