Customer experience associate Work, Jobs in Cardiff, Wls (with Salaries)

Customer Service Associate
International Baccalaureate —Cardiff
- Weekend availability
- Hybrid work
- Spanish
- Customer service
- English
7d
Junior Sales Associate
YK Marketing —Cardiff
- Full-time
- Sales
- Customer service
- Driving
- Flexible schedule
- Referral programme
Quick apply
1d
Fraud Prevention Associate
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- Communication skills
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
Sales Associate (Enterprise)
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
3d
Process Operator
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Product Optimisation Specialist - Atamis
Banyan Software —Cardiff
- Salesforce
Quick apply
4d
C & B SUPERVISOR
Marriott Cardiff —Cardiff
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d
Principal Chemist
Ecolab Inc. —Llantrisant
- Full-time
- Doctoral degree
- Supervising experience
- Project management
Design Director
LRG —Cardiff
- Hybrid work
- Mentoring
- Annual leave
Quick apply
9d
Surveyor - Cabot Circus
JAA-Jones Lang LaSalle Limited —Bristol
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
Retail Sales Associate - Mandarin Speaking
Harding+ —Avonmouth
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
Assistant Manager - St David's 2, Hollister
Hollister —Cardiff
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave
1d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
10d
Sales Associate
Ernest Jones —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
Team Member
NEXT —Cardiff
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Estee Lauder Companies, Fragrance Specialist, Boots Cardiff, 22.5 hours/4 days
Estee Lauder —Cardiff
- Weekend availability
- Sales
- Retail sales
Team Leader
TK Maxx —Cardiff
- Full-time
- Employee discount

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Customer Service Associate

International Baccalaureate -
Cardiff

Apply Now

Job details

Full-time
7 days ago

Qualifications

Spanish
Customer service
English

Full job description

Customer Service Associate, Spanish Language

Salary: Competitive depending on experience

Job Type: Full-Time, Fixed-Term, 37.5 hours per week, Secondment Opportunity (10 Months)

Location: IB (International Baccalaureate®) Global Centre, Cardiff

Hybrid working opportunity, office presence required one day per week

About the IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across more than 160 countries. Additionally, we are increasingly working with Education Systems, supporting them in achieving their education reform goals. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About the Role

The role of the Customer Service Associate is to provide a professional service to members of the English and Spanish speaking IB Community, managing inquiries, identifying and assessing customer needs. To champion the customer internally by reporting trends and issues. To make recommendations for improvements aimed at reducing customer effort and enhancing the overall experience.

The Associate is responsible for frontline support and engagement with members of the external IB Community. This includes the delivery of a professional service that not only responds to, but also pre-empts customer needs by providing accurate, relevant and consistent information in a timely manner.

This is a Hybrid working opportunity with one day required onsite in our Cardiff office. Please note that this team work to the following shift patterns:

08:00-16:00 and 10:00-18:00 on a 2 week rotation.
Some work during public holiday and weekends required.
Onsite presence required: one day per week.

Apply Now

Refine Your Search

customer experience associate jobs in cardiff, wls

Customer Service Associate

Junior Sales Associate

Fraud Prevention Associate

Office Manager

Sales Associate (Enterprise)

Process Operator

Transient Co-ordinator (Front Desk) Full Time

Product Optimisation Specialist - Atamis

C & B SUPERVISOR

Principal Chemist

Design Director

Surveyor - Cabot Circus

Retail Sales Associate - Mandarin Speaking

Assistant Manager - St David's 2, Hollister

Customer Subscriptions Associate

Sales Associate

Team Member

Guest Relations Associate

Estee Lauder Companies, Fragrance Specialist, Boots Cardiff, 22.5 hours/4 days

Team Leader

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