Contract coordinator Work, Jobs in Walsall, Wmd (with Salaries)

Customer Works Coordinator
South Staffs Water —Walsall
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
9h
People Coordinator
City and County Healthcare Group Ltd —Birmingham
- £27,290 a year
- Remote
- Microsoft Office
- Travel
- Contracts
- Employee discount
- Sick pay
1d
Compliance Contract Coordinator
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Organisational skills
- Communication skills
DESA Contract Coordinator
Veolia ES (UK) Limited —Wolverhampton
- £30,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Support Coordinator - UK
Ishida —Birmingham
- Full-time
- ERP systems
- Organisational skills
- Communication skills
2d
Customer Insight Project Coordinator
Government Property Agency —Birmingham
- £36,000 - £39,494 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
2d
Business Readiness Coordinator
Compass Group —Birmingham
- £50,000 a year
- Hospitality
- Administrative experience
- Organisational skills
Business Support & Recruitment Coordinator
Ashley Court Care Home —Wolverhampton
- £14 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
Quick apply
7d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
Office Co-ordinator
REAch2 Academy Trust —Birmingham
- £34,434 - £38,220 a year
- Full-time
- Microsoft Word
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Social Care Facilitator
Civic Recruitment Limited —Walsall
- £22.91 an hour
- Full-time
- Hybrid work
- Case management
- Communication skills
Quick apply
9d
Apprenticeship Data and Compliance Coordinator
Sandwell College —West Bromwich
- £33,760 - £39,154 a year
- Full-time
- Communication skills
- Teaching
- Annual leave
- Employee discount
Quick apply
HR Co-ordinator
Fortress Interlocks Limited —Wolverhampton
- £30,000 - £35,000 a year
- Full-time
- Recruiting
- Contracts
- Training & development
Quick apply
6d
Events Coordinator
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- Communication skills
- Annual leave
9d
Plant Coordinator
Balfour Beatty Vinci —Birmingham
- Full-time
- Computer literacy
- Communication skills
- Office experience
- Free parking
Growth Support Coordinator
Serco Group —Solihull
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Research
- AI
- Annual leave
- Employee assistance programme
8h
Pre-Works Coordinator
Kier Group —Birmingham
- £27,976 a year
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
- Flexible schedule
10d
HR & Recruitment Officer
Jewellery Quarter Bullion Ltd —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Recruiting
- Store discount
- Employee discount
Quick apply
8d
Content Operations Coordinator (3-Month Fixed Term Contract)
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Home Ownership Coordinator
GreenSquareAccord —Birmingham
- £25,000 - £31,300 a year
- Organisational skills
- Communication skills
Quick apply
6d

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contract coordinator jobs near walsall, wmd

Customer Works Coordinator

South Staffs Water -
Walsall

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Job details

Full-time
£28,000 - £30,000 a year
9 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Resource allocation planning
Stakeholder collaboration
Stakeholder liaison
Continuous improvement
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Works Coordinator

Salary: £28,000 - 30,000 per annum (DOE) | Company Benefits
Location: Walsall, West Midlands | Field Based
Contract: Full-Time | Permanent | 37 hours per week

About Us:

South Staffordshire Water operates across two regions as Cambridge Water and South Staffs Water, and is a privately-owned regulated water only company.

South Staffs Water supplies a population of nearly 1.3 million. The area of supply stretches from the edge of Ashbourne in the North, to Halesowen in the South, and from Burton-on-Trent in the East, to Kinver in the West.

The Role:

The Customer Works Coordinator plays a critical role in helping South Staffs Water reduce leakage, meet regulatory commitments, and deliver excellent service to customers. By coordinating customer-side leak repairs and supporting operational teams, you'll directly contribute to improving customer satisfaction, protecting water resources, and ensuring efficient service delivery across our network.

This is a highly collaborative and customer-focused role, supporting the delivery of our Leak on Premises (LOP) programme. You'll play a vital role in helping customers resolve leaks on their property, coordinating repair activities, scheduling appointments, managing workloads, and ensuring all work is completed within agreed service levels. Working closely with operational teams, and field technicians, you'll help deliver positive outcomes for customers while supporting our commitment to reducing water leakage across the network.

Key Responsibilities:

As a Customer Works Coordinator, you'll manage the end-to-end customer journey for Leak on Premises activities, ensuring repairs are progressed efficiently and customers remain informed every step of the way.

Your responsibilities will include:

Contacting customers through a variety of channels, including telephone, email and letters, to ensure leaks on premises are repaired in line with company policy and service level agreements.
Booking and coordinating appointments for field technicians and specialist teams.
Handling inbound and outbound communication with customers, operational teams and contractors to progress repair activities.
Planning and allocating work effectively to operational resources to maximise productivity and service delivery.
Working closely with our OnSite team to coordinate customer-side leak repairs and deliver the best possible customer experience.
Keeping customers informed throughout the repair process and managing expectations with timely and clear communication.
Monitoring and managing workflow priorities, responding to changing operational demands and service requirements.
Liaising with operational managers and field teams to understand capacity, demand and performance requirements.
Supporting compliance with statutory and regulatory obligations relating to compulsory repairs.
Identifying opportunities for continuous improvement through problem-solving, collaboration and active participation in team meetings.
Supporting dispatch and resource planning activities when required, including providing cover during periods of absence.
Working closely with Leak on Premises Technicians and management teams to resolve complex customer cases that impact both customer satisfaction and performance measures.

What You’ll Need:

To be successful in this role, you will have:

Experience working in a customer service, scheduling, planning or coordination role.
Excellent communication skills with the ability to engage effectively with a wide range of stakeholders.
Strong organisational skills and the ability to prioritise competing demands.
A customer-focused approach with exceptional attention to detail.
Experience working in a fast-paced, constantly changing environment.
Confidence in managing difficult conversations and resolving customer issues professionally.
Strong problem-solving skills and the ability to make informed decisions.
A collaborative approach with the ability to build positive working relationships.
Good IT skills and experience using operational or customer management systems.
A positive attitude with a commitment to continuous improvement.

What You'll Get:

Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
Professional Development: Hands-on training and ongoing career development opportunities
Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.

We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.

Apply Now

Refine Your Search

contract coordinator jobs in walsall, wmd

Customer Works Coordinator

People Coordinator

Compliance Contract Coordinator

DESA Contract Coordinator

Customer Support Coordinator - UK

Customer Insight Project Coordinator

Business Readiness Coordinator

Business Support & Recruitment Coordinator

Private Patient Co-ordinator FTC

Office Co-ordinator

Social Care Facilitator

Apprenticeship Data and Compliance Coordinator

HR Co-ordinator

Events Coordinator

Plant Coordinator

Growth Support Coordinator

Pre-Works Coordinator

HR & Recruitment Officer

Content Operations Coordinator (3-Month Fixed Term Contract)

Home Ownership Coordinator

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