Technical analyst Work, Jobs in Sighthill, Edh (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Digital Forensics, Comms Data & CCTV Manager
Fair Work Agency —Edinburgh
- £42,391 - £46,465 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- IT
- Annual leave
- Sick pay
Senior/Principal Wind Energy Yield Analyst
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Project Director - Controls Analytics
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Leadership
Senior Techno Functional Analyst EPM
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Oracle
- ERP systems
- SQL
- Annual leave
- Employee discount
Development Analyst (Experienced)
NextPharma —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
6d
Systems, Data & MI Manager (NetSuite)
2i Limited —Edinburgh
- Hybrid work
- Salesforce
- ERP systems
- Communication skills
- Annual leave
- Gym membership
Quick apply
Senior Identity Access Management (IAM) Engineer - Identity Governance
Analog Devices —Edinburgh
- Full-time
- Microsoft Access
- Azure
- Computer Science
Part-Time Qualified Laboratory Analyst
Vadella —Livingston
- £14.00 - £14.49 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
- Employee discount
Quick apply
4d
Supplier Warranty Analyst
Alexander Dennis —Larbert
- Full-time
- ERP systems
- Analysis skills
Quick apply
Senior Appian Development Consultant
Valtech Group —Edinburgh
- SQL
- APIs
- Agile
4d
Principal Product Manager
HWC Motoring Services Ltd —Alloa
- £5,783 - £7,500 a month
- Full-time
- Analysis skills
- Product management
- Software development
Quick apply
1d
Asbestos Consultant / Senior Asbestos Consultant
Tetra Tech —Edinburgh
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Principal Software Engineer
OBT3 Business Technology Services Ltd —Alloa
- £4,585 - £6,200 a month
- Full-time
- Azure
- DevOps
- English
Quick apply
1d
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Azure
- Microsoft Office
- Java
Quick apply
4d
Associate Data Analyst
Companies House —Edinburgh
- £35,952 - £37,970 a year
- Temporary
- Data analysis skills
- SQL
- Presentation skills
- Annual leave
HR Data and Reporting Analyst
The Progeny Group Limited —Edinburgh
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
Data Analytics Officer
Audit Scotland —Edinburgh
- £36,664 - £40,928 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
1d
Risk Analyst
Aegon —Edinburgh
- £33,520 - £50,280 a year
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Negotiation
Senior Information Analyst
NHS Scotland —Falkirk
- £43,231 - £52,679 a year
- Full-time
- SQL
- Travel
- IT
4d

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IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

technical analyst jobs in sighthill, edh

IT Service Desk Analyst - Edinburgh

Digital Forensics, Comms Data & CCTV Manager

Senior/Principal Wind Energy Yield Analyst

Project Director - Controls Analytics

Senior Techno Functional Analyst EPM

Development Analyst (Experienced)

Systems, Data & MI Manager (NetSuite)

Senior Identity Access Management (IAM) Engineer - Identity Governance

Part-Time Qualified Laboratory Analyst

Supplier Warranty Analyst

Senior Appian Development Consultant

Principal Product Manager

Asbestos Consultant / Senior Asbestos Consultant

Principal Software Engineer

Technical Data Analyst

Associate Data Analyst

HR Data and Reporting Analyst

Data Analytics Officer

Risk Analyst

Senior Information Analyst

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