Support escalation engineer Work, Jobs in Barkham, Brk (with Salaries)

3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Free parking
Quick apply
1d
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Network Engineer
Visa Europe Limited —Basingstoke
- Weekend availability
- Azure
- Computer Science
- Engineering
10d
OSM Migration Service Lead
DXC Technology —Farnborough
- Full-time
- Azure
- AWS
- Analysis skills
14d
Technical Lead - Backend
Beyond Sports —Basingstoke
- £74,660 - £98,120 a year
- Full-time
- Hybrid work
- AWS
- Mentoring
- Leadership
Cloud Operations Architecture Lead
Loftware, Inc. —Reading
- £60,000 - £80,000 a year
- Azure
- AWS
- Mentoring
Quick apply
Planned Maintenance Team Manager
Lanes Group —Slough
- Up to £35,500 a year
- Weekend availability
- Google Suite
- Leadership
- Communication skills
- Annual leave
Quick apply
IT Security Manager
Surrey Satellite Technology Limited —Guildford
- Full-time
- Azure
- AWS
- IT
CSS Programme Manager (Service Owner)
Roke Manor Research Limited —Woking
- Project management
- Travel
- Business
IP Design Lead
NSC Global —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
E2E Solution Architect
Ericsson —Reading
- Engineering
- Bachelor's degree
- Computer networking
5d
Project Manager
Costain —Hounslow
- Full-time
- Project management
2d
Director, Platform Architects - EMEA UK/Ire
ServiceNow —Staines-upon-Thames
- Full-time
- Hybrid work
- Travel
Quick apply
Senior Domain Architect - Business to Business
Centrica —Windsor
- Full-time
- Hybrid work
- Travel
- AI
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
5d
Helpdesk Manager
Elmdale IT Services Limited —Reading
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
8d
1st Line Engineer
Fujitsu —Bracknell
- Full-time
- Windows
- Computer networking
- In-person
- Annual leave
- Employee assistance programme
3d
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
3rd Line - IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
2d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
5d

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3rd Line IT Support Engineer

Communications Solutions UK
Reading

Quick apply

Job details

Permanent | Full-time
£45,000 - £50,000 a year
1 day ago

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Azure
GCSE
Technical support
Firewall
DHCP
DNS
SharePoint
Microsoft Project
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

The Opportunity

This role is ideal for someone who enjoys variety.

One day you might be leading a Microsoft 365 migration project. The next you could be designing an Azure solution, improving cyber security controls, or mentoring a junior engineer.

You will act as a senior technical escalation point while also working closely with clients to deliver practical business outcomes.

What You'll Be Doing

Providing senior-level technical support and problem resolution
Acting as the escalation point for complex infrastructure and cloud issues
Designing, deploying and maintaining Microsoft 365 environments
Delivering Azure infrastructure and cloud transformation projects
Implementing Microsoft Intune, Entra ID and Microsoft Defender solutions
Developing PowerShell automation and Power Automate workflows
Managing Windows Server environments and core infrastructure services
Supporting network infrastructure including switches, firewalls, VPNs and wireless networks
Leading project delivery from design through to implementation
Supporting and mentoring 1st and 2nd Line Engineers
Helping identify opportunities to improve client systems, security and processes

Technologies You'll Work With

Microsoft 365
Azure
Entra ID
Intune
Microsoft Defender
Exchange Online
SharePoint Online
Microsoft Teams
PowerShell
Power Automate
Windows Server
Active Directory
Group Policy
DNS & DHCP
Firewalls
VPNs
Switching & Routing

What We're Looking For

4+ years' experience in a senior technical support, infrastructure or MSP environment
Strong Microsoft 365 and Azure experience
Excellent troubleshooting and problem-solving skills
Experience delivering infrastructure or cloud projects
Strong communication skills and a customer-first mindset
A proactive approach to identifying and resolving issues
The ability to explain technical concepts.

Most importantly, we're looking for someone who enjoys helping people, takes pride in their work, and shares our commitment to Integrity, Care and Trust.

Work That Makes a Difference

You'll work closely with clients and see the real impact of the solutions you deliver.

Variety

No two days are the same. You'll be exposed to a broad range of technologies, projects and industries.

Career Development

We invest in learning, certifications and professional growth.

Supportive Team

You'll join a collaborative team where knowledge sharing is actively encouraged.

Benefits

£45,000–£50,000 DOE
Private Medical Insurance
Company Pension
Free On-Site Parking
Regular Training & Development Opportunities

Not Quite Ticking Every Box?

If you have most of the technical skills and believe you're the right fit for our culture, we'd still love to hear from you.

Technical skills can be learned.

Curiosity, integrity, care and trust are much harder to teach.

Apply today and let's start a conversation.

About CSUK

We are a family-run technology business based in Reading, helping organisations across the UK improve productivity, security, communication and collaboration through technology. Everything we do is guided by our ICT values:

Integrity

We do the right thing for our clients and colleagues.

Care

We genuinely care about people, relationships and delivering exceptional service.

Trust

We build long-term partnerships based on honesty, reliability and expertise.

If these values matter to you, you'll fit right in.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Reading RG2 8LW: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

technical support or infrastructure role: 4 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

support escalation engineer jobs in barkham, brk

3rd Line IT Support Engineer

2nd Line Support Analyst

Network Engineer

OSM Migration Service Lead

Technical Lead - Backend

Cloud Operations Architecture Lead

Planned Maintenance Team Manager

IT Security Manager

CSS Programme Manager (Service Owner)

IP Design Lead

E2E Solution Architect

Project Manager

Director, Platform Architects - EMEA UK/Ire

Senior Domain Architect - Business to Business

Data Center Technician , Operations, IT, & Support Engineering

Helpdesk Manager

1st Line Engineer

Regional Service Manager (South East) - EVOLT Charging Ltd

3rd Line - IT Support Engineer

Data Center Technician , Operations, IT, & Support Engineering

I want to receive the latest job alerts for support escalation engineer in barkham, brk

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