Trainee Work, Jobs in Grimsby (with Salaries)

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)
GBA Group of Companies —Grimsby
- Full-time
- Bachelor's degree
- Travel
- SharePoint
Quick apply
6d
Apprentice Sales Assistant
Savers —Grimsby
- £9.75 - £9.95 an hour
- Full-time
- Customer service
- Retail sales
- Employee assistance programme
- Sick pay
12d
Accounts Trainee - Grimsby
Xeinadin —Grimsby
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme
3d
Apprentice Data Analyst
North Lincolnshire Council —Scunthorpe
- £15,434 a year
- Full-time
- English
- Microsoft Office
- Communication skills
4d
Apprentice Service Administrator
JCT600 —Grimsby
- £7.55 - £12.71 an hour
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
1h
Apprentice Refrigeration & Service Engineer
Pure Renewables Commercial Limited —Brough
- £25,000 - £35,000 a year
- Full-time
- Engineering
- Travel
- In-person
- Free parking
- Life insurance
Quick apply
13d
Trainee Project Manager
HBP Group —Scunthorpe
- £25,000 a year
- Full-time
- ERP systems
- Communication skills
Quick apply
13d
Apprentice Lettings Negotiator
Connells Group —Willerby
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
13d
Trainee Nursery Practitioner
Molescroft Farm Children's Nursery —Beverley
- £16,640.00 - £30,139.20 a year
- Part-time
- Childcare
- Driving
- In-person
- Free parking
- Employee assistance programme
Quick apply
Apprenticeship Reviewer - HESTA
Doncaster College —Kingston upon Hull
- £26,131 - £27,436 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Trainee PCV School Bus Driver - Scunthorpe
Stagecoach —Scunthorpe
- £12.21 - £15.00 an hour
- Overtime
- No experience needed
- School
- Paid training
Senior Administrator - Apprenticeship Opportunity
Rotherham Doncaster and South Humber NHS Foundation Trust —Scunthorpe
- £26,299.62 - £27,476.00 a year
- Full-time
6d
Trainee Dynamics 365 Business Central Service Desk Analyst
HBP Group —Scunthorpe
- £25,000 - £27,000 a year
- Full-time
- Accounting
- Communication skills
Quick apply
13d
Trainee Apprentice Driver
Stagecoach —Scunthorpe
- £10 an hour
- Weekend availability
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
General Manager In Training
Grosvenor —Cleethorpes
- Up to £37,300 a year
- Weekend availability
- Hospitality
- Leadership
- Annual leave
- Employee discount
Quick apply
Senior Lettings Negotiator / Trainee Lettings Manager - Estate Agency
Reeds Rains —Grimsby
- Full-time
- Customer service
- Administrative experience
- Organisational skills
HR and People Support Apprentice
Heron Foods —Kingston upon Hull
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Health, Safety & Quality Apprentice
Heron Foods —Kingston upon Hull
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Transport Apprentice
Heron Foods —Kingston upon Hull
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Continuous Improvement Engineer Apprentice
Clean Tech —Gainsborough
- £28,000 a year
- Full-time
- Continuous improvement
- In-person
- Analytics
- Annual leave
- Employee discount
Quick apply
7d

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Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)

GBA Group of Companies -
Grimsby

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Systems administration experience
Incident management
Incident queue management
User account provisioning
Microsoft Exchange
Microsoft Office Suite
User account management
Bachelor's degree
IT permissions management
Computer hardware
Remote access software
Technical support incident logging
SharePoint
Technical writing
Solarwinds
IP networking
Customer support
VMWare
IT incident logging
Application support
Root cause analysis
Project management experience
Communication skills
Remote diagnostics
Intune
Mobile devices
Identity & access management
Information Technology

Full job description

Level 1 & Level 2 IT Service Desk Analyst (Recent Graduate OR an Apprentice)

Overview

GB Agencies Ltd is seeking enthusiastic and customer-focused Level 1 & Level 2 Service Desk Analysts to join our growing IT team.

You will be responsible for providing first and second-line technical support across the business, ensuring users receive an exceptional level of IT service while maintaining the stability, security and performance of our IT infrastructure.

This is an excellent opportunity for someone looking to develop their career within infrastructure, systems administration and cloud technologies while working with a wide range of enterprise technologies.

Recent Graduate OR an Apprentice

We have an exciting opportunity for either:

An IT Apprentice looking to start a career in IT. This role offers the opportunity to gain valuable hands-on experience across a range of IT services while working towards a recognised apprenticeship qualification.
An IT Graduate who has completed a university degree in an IT-related discipline, either recently or within the last two years. This role provides an excellent opportunity to apply your academic knowledge in a practical environment while developing your technical skills and gaining experience across the business.

Both opportunities offer excellent development, mentoring, and the chance to build a successful career within a supportive and growing organisation.

Key Responsibilities

Service Desk Support

Act as the first point of contact for IT incidents and service requests via phone, email and service desk portal.
Log, prioritise and manage incidents using the IT Service Management (ITSM) system.
Troubleshoot hardware, software, networking and Microsoft 365 issues.
Resolve incidents within agreed Service Level Agreements (SLAs).
Escalate complex issues to senior engineers where appropriate.
Provide excellent customer service and regular communication throughout the incident lifecycle.
Produce and maintain technical documentation and knowledge base articles.
Support user onboarding and offboarding, including account creation, hardware provisioning and software deployment.

Level 1 Responsibilities

Password resets and account management.
Microsoft 365 user administration.
Active Directory user, group and computer management.
Printer installation and troubleshooting.
Laptop, desktop and peripheral support.
Basic Windows 10/11 troubleshooting.
Microsoft Office application support.
Basic network troubleshooting (Wi-Fi, VPN, DNS, DHCP).
Mobile device support.
Hardware builds and deployments.
Software installation and configuration.
Remote support using remote assistance tools (ie, Datto RMM)

Level 2 Responsibilities

Administration of Windows Server virtual environments.
Active Directory administration including Group Policy management.
Microsoft Entra ID (Azure AD) administration.
Hybrid Microsoft 365 administration.
Exchange Online administration.
Windows Server patch management and maintenance.
Microsoft Endpoint Manager / Intune device management.
Windows Update and WSUS management (where applicable).
File server and permissions administration.
DNS, DHCP and network troubleshooting.
VPN troubleshooting and configuration.
Hyper-V and VMware administration.
Backup monitoring and recovery.
Endpoint security administration (SentinelOne or equivalent).
Root cause analysis of recurring issues.
Support infrastructure changes and IT projects.

Essential Requirements & Technical Skills

Strong administration and support experience with Windows 10/11, Windows Server 2016/2019/2022, Active Directory, Group Policy, Microsoft Entra ID (Azure AD), Microsoft 365, Exchange Online, SharePoint, OneDrive, Teams and Intune/Endpoint Manager.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networking, remote desktop services and network printing.
Experience administering Windows Server environments, including patch management, endpoint security, multi-factor authentication (MFA), BitLocker, user access management, backup and recovery.
Experience using an IT Service Management (ITSM) platform such as SolarWinds Service Desk or similar.
Experience using infrastructure monitoring and support tools such as Nagios/CheckMK, SQL Server monitoring, vulnerability assessment tools, remote support software and IT asset management systems.
Experience with Cisco switching/routing, SD-WAN and PowerShell scripting would be advantageous.
Project management experience
Full UK driving licence with business insurance.
Full right to work in the UK (please note that sponsorship is not available for this role).

Skills & Attributes

We are looking for someone who:

Has excellent troubleshooting, analytical and problem-solving skills.
Is proactive, self-motivated and capable of taking ownership of tasks from start to finish
Can prioritise workload effectively and manage multiple tasks
Has excellent customer service, communication and interpersonal skills.
Produces clear technical documentation with strong attention to detail.
Works well independently whilst also contributing positively within a collaborative team.
Demonstrates a passion for technology, continuous improvement and delivering exceptional IT support.

Working Hours

Full-time, Monday to Friday.
Participation in an out-of-hours support rota when required.
Primarily office-based with occasional travel to company sites.

What We Offer

Competitive salary.
Company pension.
Ongoing training and professional development.
Exposure to enterprise Microsoft technologies.
Opportunities to progress into Infrastructure, Systems Administration or Cloud Engineering.
Friendly and supportive IT team.

Please note that we are unable to offer sponsorship for this position. Applicants must already have the legal right to work in the UK.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Grimsby DN31 3UA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have British citizenship or indefinite leave to remain in the UK?

Experience:

Service desk support: 2 years (required)

Licence/Certification:

Full UK or full EU Driving license? (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

trainee jobs in grimsby

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)

Apprentice Sales Assistant

Accounts Trainee - Grimsby

Apprentice Data Analyst

Apprentice Service Administrator

Apprentice Refrigeration & Service Engineer

Trainee Project Manager

Apprentice Lettings Negotiator

Trainee Nursery Practitioner

Apprenticeship Reviewer - HESTA

Trainee PCV School Bus Driver - Scunthorpe

Senior Administrator - Apprenticeship Opportunity

Trainee Dynamics 365 Business Central Service Desk Analyst

Trainee Apprentice Driver

General Manager In Training

Senior Lettings Negotiator / Trainee Lettings Manager - Estate Agency

HR and People Support Apprentice

Health, Safety & Quality Apprentice

Transport Apprentice

Continuous Improvement Engineer Apprentice

I want to receive the latest job alerts for trainee in grimsby

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