R&d engineer Work, Jobs in Broughton Astley, Lec (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
11d
R&D Packaging Assoc Engineer
PepsiCo —Leicester
- Microsoft Office
- Project management
11d
Electronics Engineer
Litron Lasers Ltd —Rugby
- £45,000 - £55,000 a year
- Full-time
- Engineering
- Project management
- In-person
- Employee assistance programme
Quick apply
14d
Skills Coach- Engineering (Coventry)
The Manufacturing Technology Centre —Coventry
- £38,000 - £42,000 a year
- Full-time
- Engineering
Quick apply
Industry Process Expert
GEOVIA —Warwick
- Hybrid work
- Sales
- Engineering
- English
- Flexible schedule
Business Development Manager
The Manufacturing Technology Centre —Coventry
- £50,000 - £65,000 a year
- Full-time
- Sales
- Engineering
- Business development
Quick apply
3d
UK Technical Service Manager
Changan UK R&D Centre —Birmingham
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Service Quality Engineer (UK/ Ireland & Nordics)
Vantive —Northampton
- Engineering
Advanced Research Engineer
The Manufacturing Technology Centre —Coventry
- £42,000 - £48,000 a year
- Full-time
- Azure
- Business development
- AWS
Quick apply
Additive Research & Development Engineer - HTRC
The Manufacturing Technology Centre —Coventry
- £40,000 - £60,000 a year
- Full-time
- Engineering
- No degree
- Communication skills
Quick apply
Research Engineer
The Manufacturing Technology Centre —Coventry
- £36,000 - £40,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
6d
Azure Data Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 a year
- Full-time
- Azure
- SQL
- Communication skills
- Employee discount
Quick apply
Textile Cutter
NP Aerospace Limited —Coventry
- £27,225.43 a year
- Full-time
- Agile
- AI
- Annual leave
Mechanical Engineer
AMETEK, Inc. —Leicester
- CAD
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Protective Security Engineer
The Manufacturing Technology Centre —Coventry
- £65,000 - £85,000 a year
- Full-time
- AutoCAD
- CAD
- Military
Quick apply
Textile Cutter
NP Aerospace —Coventry
- £27,225.43 a year
- Full-time
- Agile
- AI
- Annual leave
Operations Leader - Materials
The Manufacturing Technology Centre —Coventry
- £50,000 - £56,000 a year
- Full-time
- Project management
- Leadership
- Communication skills
Quick apply
Sewing Machinist
NP Aerospace Limited —Coventry
- £27,225.43 a year
- Full-time
- English
- Agile
- AI
- Annual leave
Sewing Machinist
NP Aerospace —Coventry
- £27,225.43 a year
- Full-time
- English
- Agile
- AI
- Annual leave
Senior Research Engineer (SRE)-Civil Nuclear Technology Transformation
The Manufacturing Technology Centre —Coventry
- £48,000 - £60,000 a year
- Full-time
- Engineering
- Project management
- No degree
Quick apply

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
11 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

r&d engineer jobs in broughton astley, lec

Technical Support Advisor

R&D Packaging Assoc Engineer

Electronics Engineer

Skills Coach- Engineering (Coventry)

Industry Process Expert

Business Development Manager

UK Technical Service Manager

Service Quality Engineer (UK/ Ireland & Nordics)

Advanced Research Engineer

Additive Research & Development Engineer - HTRC

Research Engineer

Azure Data Engineer

Textile Cutter

Mechanical Engineer

Protective Security Engineer

Textile Cutter

Operations Leader - Materials

Sewing Machinist

Sewing Machinist

Senior Research Engineer (SRE)-Civil Nuclear Technology Transformation

I want to receive the latest job alerts for r&d engineer in broughton astley, lec

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