Technical support Work, Jobs in North Somerset, Som (with Salaries)

Technical Support Advisor
Which? —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Computer skills
- Communication skills
5d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
IT Field Technician
FOODHUB —Newport
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
4d
IT Assistant
Averys Garden Centre —Taunton
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- IT
Quick apply
5d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Technical Support Officer (Junior RSO)
Assystem —Bridgwater
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Flexible schedule
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
7d
Specialist | ICT Technical Services – Infrastructure
Link Financial Outsourcing —Caerphilly
- £50,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
Plimsoll Productions —Bristol
- Full-time
- Software troubleshooting
- Windows
Quick apply
IT Support Engineer
F5 —Bristol
- £27,000 - £32,000 a year
- Full-time
- Azure
- Customer service
- Continuous improvement
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
7d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
Service Desk Analyst (Entry level)
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
11d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Operations Specialist
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
7d
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave

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Technical Support Advisor

Which? -
Cardiff

Apply Now

Job details

Permanent
£25,000 - £27,000 a year
5 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Operating systems
Customer service
Computer skills
Communication skills

Full job description

There are 3 roles advertised and they all offer a competitive salary, hybrid working (Cardiff office for 3 days per month), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £25,000 - £27,000 per annum

Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability reflect your own voice and experiences.

About the role

This role requires you to deliver exceptional levels of customer service to our Which? Tech Members via voice (direct and call backs) and email - ensuring our Members receive an outstanding customer experience every time.

Key responsibilities include:

To live the Which? values embodying the behaviours that demonstrate that we care, we're brave, we make it happen, and we're connected.
Provide an excellent standard of customer service to all of our members' direct enquiries.
Consistently strive to achieve all personal and team targets.
Work collaboratively and efficiently with the Member Service Centre teams and within the Tech support team to ensure consistency of approach and share information.
Develop and maintain a sound knowledge of W? products and services, as well as actively develop Tech market knowledge.
Share best practices with your colleagues, and maintain a high level of product, service and technical knowledge.

About you:

Technical experience across a wide range of devices and operating systems.
Excellent computer skills required.
Experience working in a busy and demanding customer service environment.
Strong communicator – ability to be confident/assured, as well as explaining complex ideas/solutions.

The interview process for this role involves:-

60 minutes structured interview with a live task.

Benefits

We also have these benefits for you to consider:

35-hour working week
Generous 28-day holiday a year, plus Bank Holidays & Option to buy additional days
Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
Discount site Pluxee, which offers large %% off everyday shopping and holidays
Annual Award (depending on employee and company performance)
Healthcare insurance & Private medical insurance, and an opportunity to participate in the Vitality rewards programme (after 6 months)
A discretionary death in service benefit provision equivalent to six times your annual salary
Free access to Which? member content and free access to Which? money & legal helplines
Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

We're proud to be ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email [email protected]. Find out more about the Disability Confident Interview Scheme here.

Please note:

You must meet the essential criteria listed within the Role Profile, to have your application reviewed.

Applications should be submitted via our online careers site, we are unable to accept applications by email. However, if you require an alternative application method as a reasonable adjustment, please contact us using the details above.

We reserve the right to withdraw this advert at any given time due to the number of applications received.

Tech Support Adviser - Aug 25 (3).pdf

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Refine Your Search

technical support jobs in north somerset, som

Technical Support Advisor

Technology Support Technician

IT Field Technician

IT Assistant

Technical Support Consultant

IT Service Desk Analyst - 1st Line Support

Technical Support Officer (Junior RSO)

Customer Systems Support

Specialist | ICT Technical Services – Infrastructure

IT Support Technician

IT Support Engineer

Service Desk Advisor (First Line Helpdesk)

1st Line Technical Analyst

Senior Group IT Business Support Partner

IT Service Desk Technician

Service Desk Analyst (Entry level)

Senior Service Desk Analyst

IT Operations Specialist

1st Line NOC Engineer, UK

Customer Support Advisor

I want to receive the latest job alerts for technical support in north somerset, som

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