Select appointments Work, Jobs in London, Eng (with Salaries)

Customer Support Admin
Office for National Statistics —London
- £25,501 a year
- Full-time
- Hybrid work
- Databases
- Presentation skills
- Communication skills
7d
Clerk to HM Judges
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
6d
Assistant Corporation Secretary
Channel4 —London
- From £48,125 a year
- Hybrid work
- Research
- Administrative experience
- Organisational skills
3d
Deputy List Officer
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
12d
Senior Enterprise Account Executive - London, UK
Pallet —London
- £100,000 - £240,000 a year
- Remote
- Travel
- In-person
- Annual leave
- Life insurance
Quick apply
Security Officer Associate
Home Office —London
- £31,740 a year
- Overtime
- Computer literacy
- Presentation skills
- Driving
- Annual leave
11d
Methodologist
Office for National Statistics —London
- £43,644 a year
- Part-time
- Hybrid work
- Maths
- Presentation skills
- Bachelor's degree
10d
Forensic or Clinical Registered Psychologist - Psychology Services - Youth Custody Services - HMYOI Feltham
Ministry of Justice —Feltham
- £50,001 - £60,000 a year
- Part-time
- Hybrid work
- English
- Research
- Supervising experience
- Annual leave
14d
RISE Adviser - London - Secondary adviser
Department for Education —Westminster
- £600 a day
- Part-time
- Presentation skills
- Travel
- Leadership
Finance Assistant (Procurement)
East Herts Council —Hertford
- £31,751 - £35,163 a year
- Part-time
- Hybrid work
- Microsoft Word
- Contracts
- Communication skills
- Free parking
- Annual leave
7d
Finance & Reporting Officer, Performance & Reporting Team, Judicial college
Ministry of Justice —London
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
4d
Data Scientist – Decision Science & Modelling
M3EU —London
- Full-time
- Remote
- Machine learning
- AI
- SDLC
- Annual leave
- Employee discount
Quick apply
MAPPA Administrator - Public Protection - East of England.
HM Prison & Probation Service —Basildon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Databases
- Presentation skills
- Annual leave
- Employee discount
11d
Room Leader
Grandir UK —London
- £13.42 - £14.65 an hour
- Full-time
- Team management
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
Specialist SEND Teacher/Assessor – Educational Assessments and Learning Plans
Care and Horizon Ltd —Uxbridge
- £30 - £40 an hour
- Part-time
- Writing skills
- Experience working with children
- In-person
Quick apply
Service Team Leader
Rygor Auto —London
- £35,000 - £37,000 a year
- Full-time
- Training & development
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
Associate Commercial Lead
Department for Energy Security & Net Zero —London
- £43,765 - £53,220 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
14d
Community Payback Supervisor - Basildon (East of England)
HM Prison & Probation Service —Basildon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
Early Years Montessori Teacher
Grandir UK —London
- £13.50 - £14.58 an hour
- Full-time
- Experience working with children
- In-person
- Annual leave
- Employee discount
Quick apply
Nursery Practitioner
Grandir UK —London
- £12.21 - £14.58 an hour
- Full-time
- Management
- Experience working with children
- In-person
- Annual leave
- Employee discount
Quick apply

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Customer Support Admin

Office for National Statistics -
London

Apply Now

Job details

Permanent | Full-time
£25,501 a year
7 days ago

Benefits

Company pension

Qualifications

SFTP
Ticket management
Microsoft Office Suite
Databases
Presentation skills
Customer support
Communication skills

Full job description

Details

Reference number

474234

Salary

£25,501

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Business area

Data, Products, Services and Governance

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed hours

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

The locations for this role are Newport, Titchfield (Fareham), Darlington, London and Manchester.

This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The postholder will be expected to contribute to the organisations overall 40% office attendance, in line with business and role requirements.

Due to workforce controls you can only select Manchester, London or Darlington if you are an existing ONS employee contracted to that location. If you are not contracted at one of these sites, these options are not available to you. Only existing ONS contractual homeworkers can select Homeworking.

Applicants who select a location they are not eligible for will be removed from the recruitment process and will not be considered for alternative locations.

Please refer to attachments for further terms and flexibilities.

The induction process for the role will be conducted in person.

About the job

Job summary

This role is working within the Secure Research Service (SRS) within the Research Services and Data Access Division (RSDA). The Secure Research Service (SRS) is an internationally recognised service that uses the Five Safes Framework to ensure researchers can access de-identified record level data securely. The RSDA division operates the service and ensures that once the researcher and their project are accredited, the data they require are quickly available to them.

Job description

Please note, as a part of this role you will be required to provide service cover on a rota basis between 8am 4pm Monday to Friday.

This customer focused role will work with external service providers and liaise with external and internal researchers to ensure the best possible service is delivered. The team are required to act flexibly, to respond to new, urgent demands, while always ensuring data confidentiality.

The postholder provides administrative and operational support to the Secure Research Service (SRS), helping to ensure the smooth delivery of services to researchers and internal stakeholders. The role involves managing training and Safe Room bookings, processing assessment results and homeworking applications, carrying out secure file transfers (SFTP), and supporting account administration through password resets.

The role holder is also responsible for maintaining and updating team email templates to ensure communications remain accurate, consistent, and up to date. In addition, they provide general administrative support across the SRS team and contribute to the day-to-day operation of the Service Desk, delivering customer support between 8:00am and 5:00pm, Monday to Friday, as part of a shared team rota.

Key Responsibilities:

Process requests and queries in a timely manner.
Process applications and transfer files.
Monitoring, prioritising and action requests and queries from a central mailbox and ticketing support system accurately within defined timescales, escalating complex queries.
Support services such as password resets, guidance enquiries.
Upkeep and maintain email templates and guidance documentation.
Tracking and documentation to a high standard ensuring data and information captured.
Provide administrative support to wider teams.
Providing service desk cover on a rota basis between 8am-4pm, Monday- Friday.

Person specification

Essential Criteria:

Experience of prioritising work from a range of sources leading to successful outcomes.
Ability to learn and use multiple systems and databases.
Flexibility and willingness to take on new work at short notice.
Excellent communication skills and evidence of building effective relationships.
Experience of using Microsoft Office including Word, SharePoint, Outlook and Excel to an intermediate/advance level.

Behaviours

We'll assess you against these behaviours during the selection process:

Delivering at Pace
Managing a Quality Service
Communicating and Influencing

Benefits

Alongside your salary of £25,501, Office for National Statistics contributes £7,387 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

Inclusion & Accessibility

At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader were committed to ensuring that all candidates are treated fairly throughout the recruitment process.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.

If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.

ONS are committed to flexible ways of working that support a healthy work-life balance. ONS has already considered how this job could be right sized for applicants working flexibly and we are happy to explore options with you about working part time, in a job share or flexibly, in line with our hybrid working policies.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

Security Clearance

For ONS the requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying and the department will consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.

If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link, or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.

At the point of SC application, you will need to provide or give access to the following evidence:

Departmental or company records (personnel files, staff reports, sick leave reports and security records)
UK criminal records covering both spent and unspent criminal records
Your credit and financial history with a credit reference agency
Security Services records

Visa Sponsorship

ONS are unable to offer visa sponsorship for this role. Applicants are expected to hold a valid right to work in the UK when employment commences. If you are applying on a time-limited visa, this will need to be valid for at least 18 months at point of application.

To work at the ONS, candidates must meet both UK right to work and security clearance requirements.

Application Process

Number of Stages: 3 stage process

Stage 1: Customer Service Skills Test

Stage 2: Application

Stage 3: Interview

Stage 1 - Customer Service Skills Test

Upon submission of Part 1 your application form you will be sent an invitation to complete the Customer Service Skills Test.

There will be full instructions on how to complete each test including an opportunity to practice before undertaking the actual test. These tests are not time limited.

If you pass all tests for this vacancy, you will be invited to complete the final stage of your application, this is where you will provide information such as your work history, Skills and experience and Personal Statement.

If you fail a test your application will not proceed to the next stage.

Please note the deadline for the test is the same as the application deadline: Monday 17th August at 23:55pm.

Stage 2 Application

The assessment process at the application stage will be based on your work history, skills, experience and personal statement. It is important that your application is tailored to highlight the skills, knowledge, and experience relevant to the role.

A personal statement is required at application stage, the maximum wordcount allowed is 1250 words, which should not be exceeded. You should provide evidence for each essential skill criterion listed in the person specification. As these criteria are scored, it is advisable to give clear examples for each one, including the impact of your actions, ideally utilising the STAR technique (Situation, Task, Action, Result).

Please note that Success Profiles Behaviour examples are not required at this stage of the application process.

In instances where a high number of applications are received, the sift pass mark may be adjusted, and candidates will be invited to interview based on merit order, i.e., those with the highest scores. Applicants who score below the adjusted pass mark but still pass may be placed on hold and may be invited to interview at a later date.

Stage 3 Interview

If invited to interview, you will be assessed using techniques aligned with the Civil Service Success Profiles framework, covering all behaviours listed in the job advert and any required technical skills.

Interviews will be held via Microsoft Teams.

Our main locations are Newport (South Wales) and Titchfield

A reserve list may be held for a period up to 12 months from which further appointments may be made.

Important Dates:

The Sift will be conducted from Thursday 20th August.

Interviews will be conducted from Monday 7th September

Dates are subject to change.

For the full terms and conditions of the post, please see attachment.

Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Recruitment Operations
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact [email protected]. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission

Apply Now

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Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information