Technical director Work, Jobs in Hucknall, Ntt (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Program Director
Gallagher —Phoenix
- £112,000 - £218,500 a year
- Full-time
- Remote
- Research
- Analysis skills
- Project management
- Flexible schedule
Director of Data & Analytics
Gallagher —Meadows
- £125,500 - £244,500 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Flexible schedule
Director of Rugby
Loughborough University —Loughborough
- £47,389 a year
- Full-time
- Hybrid work
- University
- Recruiting
- In-person
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Business development
- Analysis skills
Technical Lead ( Senior Principal Engineer)
ASSYSTEM —Derby
- Full-time
- Hybrid work
- Engineering
- Business development
- No degree
Quick apply
Environmental and Product Compliance Coordinator
Grangers International Ltd —Chesterfield
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Free parking
Quick apply
Enterprise Account Manager
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Employee assistance programme
- Sick pay
Quick apply
Production manager - Fabrication
1st Fabs Ltd —Newark-on-Trent
- £40,000 - £50,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
Quick apply
Finance Business Partner
Autajon Packaging Simply Cartons —Nottingham
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- English
- Sick pay
Quick apply
MRF Manager (Materials Recovery Facility)
Ward Recycling —Ilkeston
- £40,000 - £45,000 a year
- Full-time
- Heavy lifting
- Continuous improvement
- Human resources
- Store discount
- Health & wellbeing programme
Quick apply
9d
Head of Scenic Fabrication
On Event Production Co. —Castle Donington
- Full-time
- ERP systems
- Business development
- Project management
Quick apply
Estimating Associate Director/ Project Director Defence
Turner & Townsend —Nottingham
- Full-time
- Hybrid work
- Business development
- Team management
- Mentoring
Quick apply
Change Delivery Manager
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
European Technical Associate Director – Global VAT Compliance and Reporting
RSM UK —Nottingham
- Full-time
- Hybrid work
- Business development
- Analysis skills
6d
Merchandising Manager - Sales
EJ Orr Limited —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Merchandising
Senior Planning Manager
HelloFresh —Derby
- Hybrid work
- Data analysis skills
- Continuous improvement
- Team management
- Work from home
- Employee assistance programme
Quick apply
Hardware Reliability Engineer
Videojet —Nottingham
- Full-time
- English
- Continuous improvement
14d
Senior Cost Manager
Gleeds —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
4d
Programme Manager
Tarmac —Loughborough
- Full-time
- PMP
- Engineering
- ERP systems
- Employee discount
Quick apply
5d

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Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Reactive maintenance implementation
Customer service
CCTV
Data analysis skills
Microsoft Office
Fire detection and alarm systems
Project management
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Customer relationship management
Relationship management
Leadership
Team motivation leadership
Operations leadership experience

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical director jobs in hucknall, ntt

Service Delivery Manager

Program Director

Director of Data & Analytics

Director of Rugby

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Technical Lead ( Senior Principal Engineer)

Environmental and Product Compliance Coordinator

Enterprise Account Manager

Production manager - Fabrication

Finance Business Partner

MRF Manager (Materials Recovery Facility)

Head of Scenic Fabrication

Estimating Associate Director/ Project Director Defence

Change Delivery Manager

European Technical Associate Director – Global VAT Compliance and Reporting

Merchandising Manager - Sales

Senior Planning Manager

Hardware Reliability Engineer

Senior Cost Manager

Programme Manager

I want to receive the latest job alerts for technical director in hucknall, ntt

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