Database manager Work, Jobs in Leicester, Lec (with Salaries)

CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply
1d
Senior Account Manager
Go Inspire Group —Leicester
Facilities Contract Administrator - Wigston, LE18 2BG
Apleona —Leicester
- Full-time
- Administrative experience
- Data entry
- Contracts
8d
New Product Development Manager
Tayto Group Limited —Corby
- £45,000 - £50,000 a year
- Full-time
- Marketing
- In-person
- Free parking
- Employee assistance programme
Quick apply
Office Administration Assistant
Tokio Marine HCC —Leicester
- Full-time
- English
- Data entry
- Organisational skills
8d
Pre-Press / Mac Operator / Artworker & Templates (Esko Workflow Platform)
Britannia Garment Packaging —Enderby
- £36,000 - £42,000 a year
- Full-time
- Databases
- SQL
- Analysis skills
- Free parking
Quick apply
9d
Meetings and Events Project Co-ordinator
Emota —Ashby-De-La-Zouch
- Microsoft Excel
- Annual leave
Quick apply
14d
Customer Service Advisor - Nottingham
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
5d
Senior Software Engineer
Commify —Nottingham
- £60,000 - £70,000 a year
- Hybrid work
- Mentoring
- Agile
- AI
- Annual leave
Quick apply
6d
Laser Programmer/Estimator
Quartzelec —Rugby
- Microsoft Word
- Microsoft Excel
- Customer service
HR Manager
Acro Aircraft Seating Ltd —Crick
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Recruiting
- Employee assistance programme
- Employee discount
Quick apply
12d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Project Risk Manager - Energy & Natural Resource
Turner & Townsend —Nottingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Administator
Long Lane Surgery —Coalville
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Databases
- Free parking
- Sick pay
Quick apply
6d
Project Risk Manager - Energy Sector
Turner & Townsend —Nottingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Administrator FTC - Highcross Leicester
Savills Management Resources —Leicester
- £28,000 a year
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Customer service
12d
Risk Management - all levels
Turner & Townsend —Nottingham
- Full-time
- IT
- Communication skills
Quick apply
HR Administrator
Samsic UK —Coventry
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
Quick apply
Work Placement Officer - Construction
Nottingham College —Nottingham
- £29,390 - £33,602 a year
- CRM software
- Sales
- Databases
- Annual leave
- Employee discount
Quick apply
14d
Group Worker
Ministry of Justice —Market Harborough
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
13d

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CRM Manager

Riviera Travel -
Burton-On-Trent

Quick apply

Job details

Full-time
Up to £55,000 a year
1 day ago

Benefits

Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Email marketing
Marketing campaign planning
Stakeholder liaison
General Data Protection Regulation (GDPR)
Continuous improvement cycles oversight
Team management
Customer relationship management
Customer loyalty building
Relationship management
Management reporting
AI
Leadership
Communication skills
Analytics

Full job description

Hybrid | Burton upon Trent (Minimum 2 days per week in Head Office)
Up to £55,000 DOE
Managing a team of 3

Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond.

At Riviera Travel, we're entering an exciting new phase of growth and transformation, and we're looking for an ambitious CRM Manager to help shape the future of our customer communications. This is not a traditional CRM role focused solely on business-as-usual campaign delivery. We're looking for someone who loves building, launching and improving. Someone who can spot opportunities, bring new ideas to life and drive meaningful change across our CRM channels.

About the Role

Reporting to the Senior CRM Manager, you'll lead a team of CRM professionals while taking ownership of strategic CRM initiatives across email and direct mail channels. You'll play a key role in driving customer engagement, retention and commercial performance across our UK, Ireland and growing US markets.

This is a newly created position to support continued business growth, giving you the opportunity to make a genuine impact from day one. You'll work on transformational projects, help develop new customer journeys and support major CRM initiatives that have not previously existed within the business.

What You’ll Be Doing

Lead on the planning and delivery of various strategic initiatives across CRM channels, cultivating and delivering roadmaps of customer lifecycle journeys and optimisations
Agree and establish KPIs for activations by forecasting and prioritising effectively. You’ll monitor performance to drive measurable improvements across database growth, engagement, retention and opt-out rates
Provide regular reports and updates to stakeholders and be able to demonstrate how performance relates to wider business goals
You’ll ensure all results/ learnings are turned into practical actions that refine and strengthen future activity
Ensure well-scheduled and well-organised delivery of projects to time.
Establish and implement new CRM programmes across the US consumer market, driving towards market growth and supporting customer nurture
Forecast, plan and deliver key Direct Mail strategic initiatives.
Manage the Direct Mail marketing budget and ensure all buying is optimised for ROI and quality
Build and manage customer lifecycle strategies to drive additional bookings
Leverage customer data to improve enquirer conversion through optimised journeys and new initiatives
Utilise AI tools to enhance personalisation and automation

What Were Looking For:

Proven experience in planning, building and evaluating CRM programmes
A strong understanding of customer and data-driven marketing principles
Commercial acumen and creative CRM expertise
Excellent communication and stakeholder management skills
Experience in building and managing relationships with a diverse range of senior stakeholder
Ability to work effectively under pressure, capable of managing multiple projects simultaneously in a fast-paced and agile environment
Highly organised and experienced in planning and delivering campaigns/activations to agreed objectives within a set timeframe
Analytical mindset and attention to detail
Inspirational leadership and team development experience
A proactive problem-solver, comfortable navigating ambiguity, seeking solutions independently, and viewing challenges as opportunities. Self-motivated with a passion for results
Deeply customer-focused, with a passion for delivering the right message at the right time and in the right way, to enhance the overall customer experience
Experience with Adestra or similar ESPs
Understanding of GDPR and marcoms compliance

How We’ll Take Care of You: We believe in rewarding our team with great benefits and opportunities for growth

Competitive salary - Up to £55,000 (DOE)
Annual company bonus 10%
Hybrid working – flexibility to work from home and the office
27 days holiday + bank holidays (with holiday buy and flexible bank holidays)
Staff travel discounts – Up to 60% discount on Riviera Travel with options for family & friends
Career development – access to Learnerbly and clear career pathways
Employee discounts – on our award-winning holidays for you, friends, and family
Wellbeing support – Employee Assistance Programme, virtual dentist
Perks & savings – Benefit Hub discounts, gym membership, cycle-to-work scheme
Financial security – pension scheme and life assurance

Why Join Riviera Travel?

This is a fantastic opportunity to join a business with ambitious growth plans where you can genuinely shape CRM strategy and capability.

Own high-profile strategic projects
Lead transformational CRM initiatives
Influence senior stakeholders across the business
Support international growth and expansion
Develop and grow an established CRM team
Introduce new ideas, technologies and customer experiences

Most importantly, you'll join a team looking for someone who doesn't just maintain the status quo but is excited by the opportunity to build something new.

Quick apply

Refine Your Search

database manager jobs in leicester, lec

CRM Manager

Senior Account Manager

Facilities Contract Administrator - Wigston, LE18 2BG

New Product Development Manager

Office Administration Assistant

Pre-Press / Mac Operator / Artworker & Templates (Esko Workflow Platform)

Meetings and Events Project Co-ordinator

Customer Service Advisor - Nottingham

Senior Software Engineer

Laser Programmer/Estimator

HR Manager

Business Development Representative

Project Risk Manager - Energy & Natural Resource

Administator

Project Risk Manager - Energy Sector

HR Administrator FTC - Highcross Leicester

Risk Management - all levels

HR Administrator

Work Placement Officer - Construction

Group Worker

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