Systems support analyst Work, Jobs in Glasgow, Sct (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Assurance and Control Analyst
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- No degree
- IT
- Annual leave
- Employee discount
2d
Senior Digital Business Analyst (Salesforce Centre of Enablement)
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Presentation skills
- Annual leave
- Flexible schedule
Senior Analyst - Performance Reporting (12 months FTC )
Scottish Power —Glasgow
- £55,000 - £68,750 a year
- Engineering
- Accounting
- Communication skills
- Annual leave
- Employee discount
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Early Careers Recruitment - Coordination Specialist
JPMorganChase —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Senior Data Test Analyst
Royal London —Glasgow
- Hybrid work
- Azure
- SQL
- APIs
- Annual leave
10d
Head of AI & Analytics
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Presentation skills
- Annual leave
- Flexible schedule
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
- IT
Lead Solutions Analyst
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Java
- AWS
P3M Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Client Service Executive
Barclays —Glasgow
- Customer service
- Administrative experience
- Organisational skills
5d
Sr Analyst OTC Hotel Accounting
Hilton —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee stock purchase plan
- Annual leave
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Senior Business Data Analyst
Royal London —Glasgow
- Data analysis skills
- SQL
- Analysis skills
- Annual leave
6d
IT Procurement and Process Analyst
Northern Marine Group —Glasgow
- Microsoft Excel
- Management
- IT
Rugby Match Day Technician - Glasgow
Hawk-Eye Innovations (HEI) —Glasgow
- £12.50 an hour
- Part-time
- Engineering
- Bachelor's degree
- No degree
- Annual leave
6d

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

systems support analyst jobs in glasgow, sct

Technical Support Analyst

Assurance and Control Analyst

Senior Digital Business Analyst (Salesforce Centre of Enablement)

Senior Analyst - Performance Reporting (12 months FTC )

Technical Analyst

Early Careers Recruitment - Coordination Specialist

Senior Data Test Analyst

Head of AI & Analytics

Interim, Analyst Revenue Accounting (initially 12mths FTC)

IT Service Desk Analyst

IT System Analyst

Testing & Recovery Analyst

Lead Solutions Analyst

P3M Consultant

Client Service Executive

Sr Analyst OTC Hotel Accounting

Project Controls Analytics Consultant (Defence)

Senior Business Data Analyst

IT Procurement and Process Analyst

Rugby Match Day Technician - Glasgow

I want to receive the latest job alerts for systems support analyst in glasgow, sct

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