Technical analyst Work, Jobs in Scotstoun, Glg (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Junior Data Analyst
Golden Charter Limited —Glasgow
- £28,000 a year
- Full-time
11d
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Senior Digital Business Analyst (Salesforce Centre of Enablement)
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Presentation skills
- Annual leave
- Flexible schedule
Technical Business Analyst-Consultant
Capgemini —Glasgow
- Hybrid work
- Azure
- DevOps
- Data analysis skills
Op Cyber Threat Intelligence Analyst
Scottish Power —Glasgow
- £50,000 - £63,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
2d
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Management
- Supervising experience
- Contracts
- Employee discount
Quick apply
11d
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Installation Engineer
Mealzo —Glasgow
- £28,000 a year
- Overtime
- Bilingual
- Hospitality
- Customer service
Quick apply
9d
Senior Data Test Analyst
Royal London —Glasgow
- Hybrid work
- Azure
- SQL
- APIs
- Annual leave
9d
Lead BI Analyst
Coherent —Glasgow
- Full-time
- Analysis skills
- Bachelor's degree
- Business
13d
Lead Solutions Analyst
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Java
- AWS
Lead BI Analyst
Coherent Corp. —Glasgow
- Full-time
- Analysis skills
- Bachelor's degree
- Business
13d
Finance Systems Analyst
Aggreko —Glasgow
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply
Actuarial Analyst (Policyholder Data)
M&G plc —Stirling
- Full-time
- Military
- Data analysis skills
- SQL
- Annual leave
- Life insurance
12d
Junior Full Stack Developer
Barclays —Glasgow
- Continuous improvement

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in scotstoun, glg

Technical Support Analyst

Junior Data Analyst

Associate Controls Analyst (Defence)

Senior Digital Business Analyst (Salesforce Centre of Enablement)

Technical Business Analyst-Consultant

Op Cyber Threat Intelligence Analyst

Cyber Security Analyst - Tier 2

Software Asset Manager

Senior Business Intelligence Analyst (UK)

IT System Analyst

Project Controls Analytics Consultant (Defence)

Installation Engineer

Senior Data Test Analyst

Lead BI Analyst

Lead Solutions Analyst

Lead BI Analyst

Finance Systems Analyst

IT Service Desk Analyst

Actuarial Analyst (Policyholder Data)

Junior Full Stack Developer

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