Customer support & client services occupations Work, Jobs in Basingstoke, Ham (with Salaries)

Enquiries Assistant
Hartford Care —Basingstoke
- Up to £13 an hour
- Weekend availability
- Accounting
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Operations Executive
Select Car Leasing —Reading
- Full-time
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Agent
Thames Water Utilites —Arborfield
- From £25,694 a year
- 8 hour shift
- IT
- Communication skills
Customer Service Associate UK
Eco Global —Arborfield
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
Quick apply
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Customer Service Advisor
NHSProfessionals —Reading
- £25,890 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Services Representative
VINCI Facilities UK —Camberley
- 8 hour shift
- Computer skills
- In-person
Quick apply
Customer Success Manager (Buyers)
Once For All UK —Basingstoke
- From £35,000 a year
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Customer Complaints Manager
Once For All UK —Basingstoke
- Salesforce
- Continuous improvement
- Employee assistance programme
Quick apply
Customer Success Executive
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Customer Relations Partner (Garages)
Abri —Bracknell
- £15,463.78 - £28,608.00 a year
- Part-time
- Communication skills
8d
Customer Support Administrator
ASSA ABLOY —Arborfield
- Microsoft Word
- Computer literacy
- Hotel
- Annual leave
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
10d
Customer Relations Agent (UK&I)
HP —Reading
- Full-time
- CRM software
- No travel
8d
Customer Support Manager
Alfa Laval —Camberley
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
10d
Customer Service Executive (Part-time)
IWG —Reading
- £25,500 - £28,000 a year
- Part-time
- Customer service
- Guest services
- Communication skills
Client Operations Specialist
Virtualstock Limited —Reading
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
2d
Complaint Officers x2
Abri —Bracknell
- Up to £32,715.39 a year
- Full-time
- Hybrid work
- Café
2d
Client Services Executive
FXAir Europe —Farnborough
- Full-time
- Hybrid work
- School
- Flexible schedule
Quick apply
12d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply

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customer support & client services occupations jobs near basingstoke, ham

Enquiries Assistant

Hartford Care -
Basingstoke

Quick apply

Job details

Permanent | Full-time
Up to £13 an hour
8 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Complaint handling
Accounting
Organisational skills
Payroll
Customer interaction
Outbound calling
Communication skills

Full job description

Employment Type: 37.5 hours per week including working alternate weekends. This is an office based position, no hybrid or remote working.

About the Role

As an Enquiries Assistant, you will manage incoming and outgoing calls, respond to enquiries and concerns, and ensure information is recorded accurately and handled in line with company policies. You’ll play an important role in supporting our care homes and maintaining a high standard of customer experience.

Key Responsibilities

Answer incoming calls promptly and professionally
Make outbound calls for follow-ups and show rounds
Handle enquiries, requests, and complaints calmly and courteously
Accurately record call details using the Enquiry Management system
Escalate complex or urgent issues to the appropriate care home team
Meet performance targets, including call handling times and customer satisfaction
Maintain strict confidentiality and comply with data protection requirements
Develop a strong understanding of the Hartford Care group of homes

What We’re Looking For

Essential:

Experience in customer service, call centre, healthcare, or care-related roles
Excellent verbal and written communication skills
Compassionate, patient, and respectful approach
Strong organisational skills and reliability
Ability to follow procedures, policies, and escalation processes
Competent in Microsoft Office
Flexible to work shifts, including weekends (and evenings if required)

What You’ll Get

We believe in looking after the people who look after others. Here’s what’s waiting for you:

Be heard through the Hartford Voice Forum
Occupational sick pay and annual pay reviews
Life insurance and enhanced parental leave pay
Recruitment referral bonuses
Blue Light discounts
Free DBS check and NMC PIN reimbursement
Salary sacrifice schemes and access to Wagestream (draw down earned pay before payday!)
A wide range of learning and development opportunities

Job Types: Full-time, Permanent

Pay: Up to £13.00 per hour

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in basingstoke, ham

Enquiries Assistant

Sales Operations Executive

Customer Service Agent

Customer Service Associate UK

Customer Success Advisor

Customer Service Advisor

Customer Services Representative

Customer Success Manager (Buyers)

Customer Complaints Manager

Customer Success Executive

Customer Relations Partner (Garages)

Customer Support Administrator

Contract - Customer Relations Coordinator

Customer Relations Agent (UK&I)

Customer Support Manager

Customer Service Executive (Part-time)

Client Operations Specialist

Complaint Officers x2

Client Services Executive

Customer Success Manager

I want to receive the latest job alerts for customer support & client services occupations in basingstoke, ham

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