Engagement manager Work, Jobs in Condover, Shr (with Salaries)

Customer Engagement Manager
Connexus —Craven Arms
- £44,650 a year
- Full-time
- Hybrid work
- Communication skills
11d
Continuous Improvement & Change Control Lead
Caterpillar —Shrewsbury
- £41,500 - £49,500 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
12d
MINI Brand Manager
Sytner —Shrewsbury
- Weekend availability
- Customer service
- Mentoring
- Training & development
HR Business Partner
Crown Plus Limited —Telford
- £60,000 - £70,000 a year
- Full-time
- Recruiting
- In-person
- Training & development
Quick apply
3d
Procurement Consultant (ICT)
Civic Recruitment Limited —Shrewsbury
- Up to £500 a day
- Hybrid work
- Contracts
Quick apply
12d
Senior Site Manager
Avove —Telford
- Microsoft Office
- Contracts
- Construction experience
- Employee assistance programme
Deputy Manager
Aldi —Welshpool
- £14.75 - £15.72 an hour
- Customer service
- Team management
- Retail management
- Annual leave
5d
Sales - Sales Advisor - UK
New Look —Telford
- Part-time
- Customer service
Store Operations Manager
PPG —Telford
- Overtime
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Quick apply
Digital Marketing Executive
Vista Design UK Limited —Telford
- £27,000 - £30,000 a year
- Full-time
- Data analysis skills
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
10d
Principal Building Surveyor
Amey Ltd —Telford
- Business development
- Team management
- Mentoring
- Annual leave
Quick apply
12d
Head Chef/Kitchen Manager
Ye Olde Bull Ring Tavern —Ludlow
- From £16 an hour
- Weekend availability
- Hospitality
- Inventory control
- Mentoring
- Employee discount
Quick apply
6d
Senior Building Structures Engineer
Amey Ltd —Telford
- Temporary
- Annual leave
Quick apply
Warehouse Order Picker (4 on 4 off)
Culina Logistics —Market Drayton
- £26,689.81 - £28,662.10 a year
- Overtime
- No experience needed
- Warehouse experience
Quick apply
Care Practitioner Day Shifts
Sandstone Care Group —Telford
- £12.77 an hour
- 12 hour shift
- Nursing home
- Leadership
- Communication skills
- Employee discount
- Referral programme
Assistant General Manager
Hickory's Management —Telford
- Up to £45,000 a year
- Full-time
- Hospitality
- Restaurant management
- Training & development
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Project Officer
Community Resource —Shrewsbury
- £12,072.85 a year
- Part-time
- Hybrid work
- CRM software
- Supervising experience
- Project management
- Free parking
- Flexitime
Quick apply
Alternative Provision Manager
Ascend Oswestry —Oswestry
- £32,000 - £38,000 a year
- Part-time
- Management
- Supervising experience
- Recruiting
- Free parking
- Employee discount
Quick apply
General Manager - RAF Shawbury
Ascent Flight Training —Shawbury
- Full-time
- Customer service
- Team management
- Contracts
6d
Senior Talent Partner (12-month Fixed Term Contract - Maternity Cover)
Croud —Shrewsbury
- £57,500 - £62,500 a year
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Life insurance
Quick apply

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Customer Engagement Manager

Connexus -
Craven Arms

Apply Now

Job details

Full-time
£44,650 a year
11 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Tenant engagement
Partnership building
Customer interaction
Communication skills

Full job description

Put customers at the heart of how Connexus listens, learns and improves.

We’re looking for a passionate and experienced Customer Engagement Manager to bring customer voices to life across Connexus. In this exciting role, you’ll turn insight, feedback and lived experience into meaningful action, helping customers influence the services, decisions and improvements that matter most to them.

Working closely with customers, colleagues and communities, you’ll lead fresh, inclusive and accessible ways for people to get involved, be heard and help shape services that reflect real lives, real priorities and the rural communities we’re proud to serve.

You’ll also lead a small team and use customer profiling, feedback and regulatory insight to help Connexus understand customers better and improve services.

Key responsibilities

Lead inclusive engagement so customers can shape, scrutinise and influence services.
Use feedback, complaints and TSM insight to drive service improvement and learning.
Create accessible engagement routes that support compliance with Consumer Standards.
Produce insight reports that evidence customer voice, outcomes and regulatory assurance.
Build partnerships that promote social value, best practice and sector requirements.

We're looking for an experienced customer engagement leader who can manage teams, deliver at pace and drive excellent customer engagement. You will have:

Experience leading customer engagement, scrutiny, consultation or co-production teams in social housing.
Strong knowledge of Consumer Standards, TSMs, customer influence and regulatory expectations.
Ability to turn insight, feedback and complaints data into service improvement and learning.
Excellent communication and influencing skills, with strong stakeholder relationships.
CIH Level 4 professional qualification is required, or a commitment to achieve.

This role will be subject to an enhanced DBS check

This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head office at Craven Arms and travel to other offices as required.

Shortlisting date: 17 September 2026

Pre-interview calls: 21 September 2026

Interview date: 29 September 2026

About Connexus

Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same.

We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.

Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.

Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.

Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.

Our clear focus is excellent service delivery.

Apply Now

Refine Your Search

engagement manager jobs in condover, shr

Customer Engagement Manager

Continuous Improvement & Change Control Lead

MINI Brand Manager

HR Business Partner

Procurement Consultant (ICT)

Senior Site Manager

Deputy Manager

Sales - Sales Advisor - UK

Store Operations Manager

Digital Marketing Executive

Principal Building Surveyor

Head Chef/Kitchen Manager

Senior Building Structures Engineer

Warehouse Order Picker (4 on 4 off)

Care Practitioner Day Shifts

Assistant General Manager

Project Officer

Alternative Provision Manager

General Manager - RAF Shawbury

Senior Talent Partner (12-month Fixed Term Contract - Maternity Cover)

I want to receive the latest job alerts for engagement manager in condover, shr

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