Customer support & client services occupations Work, Jobs in Long Sutton, Ham (with Salaries)

Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Fulfilment Advisor
Reading Borough Council —Reading
- £22,817 - £27,323 a year
- Part-time
- Computer literacy
- Data entry
- Communication skills
6d
Call Centre Agent- Customer service (full-time)
easyStorage —Cookham
- £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
6d
Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- CRM software
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
6d
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Alton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Maths
- Free parking
Quick apply
12d
Customer Care Associate
LRG —Camberley
- Remote
- Microsoft Office
- Communication skills
Quick apply
Trust Services Partner
NHSProfessionals —Reading
- £26,000 a year
- Monday to Friday
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Experienced Switchboard Operator - Nights 4 on 4 off
ComXo —Slough
- Up to £25,031 a year
- Weekend availability
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Client Customer Service Manager
Hermes Europe —Eastleigh
- £12.71 an hour
- Continuous improvement
- Leadership
- Communication skills
3d
L-SPA - Customer Service Information Officer
Surrey County Council —Weybridge
- £31,659 - £33,952 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
6d
Ad Agency Customer Success
CV Library —Fleet
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
6d
Complaints Officer
BRC Jobs —Eastleigh
- £17.00 - £22.13 an hour
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
4h
Customer Service Adisor
M Group —Slough
- £23,213 a year
- Hybrid work
- Annual leave
- Employee assistance programme
5d
Experienced Switchboard Operator - 11am to 11pm
ComXo —Slough
- £29,476 a year
- Full-time
- Microsoft Word
- Spanish
- English
- Free parking
- Flexible schedule
Quick apply
12d
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 a year
- Weekend availability
- Remote
- Microsoft Word
- Hospitality
- Microsoft Excel
Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- Sales
- Customer service
- ERP systems

I want to receive the latest job alerts for customer support & client services occupations in long sutton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near long sutton, ham

Customer Success Manager

Mysoft
Church Crookham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
10 days ago

Benefits

Free parking
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

CRM software
Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
ERP software
Analysis skills
Partnership building
Customer loyalty building
Relationship management
Customer interaction
Multidisciplinary collaboration
Business
Communication skills
Information Technology

Full job description

Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

We're growing and looking for a Customer Success Manager to join our close-knit team, reporting to the Head of Sales & Marketing. This is a key role focused on building lasting relationships with customers using Sage X3, Sage Intacct and our proprietary solution, X3CloudDocs.

As a trusted advisor, you'll help customers maximise the value of their investment by understanding their business, providing expert guidance, solving challenges and supporting them to achieve their goals.

Through proactive relationship management, you'll drive customer satisfaction, retention and growth, while identifying opportunities to strengthen partnerships and deliver an exceptional customer experience.

If you enjoy building trusted relationships, solving business challenges and making a genuine difference to your customers' success, we'd love to hear from you.

What You'll be Doing

Build trusted, long-term relationships with customers, becoming their primary point of contact and strategic advisor.
Understand each customer's business, helping them maximise the value of Sage X3, Sage Intacct and X3CloudDocs through expert guidance and proactive account management.
Lead regular customer reviews, identifying opportunities, managing risks, and developing action plans that drive customer satisfaction, retention and long-term success.
Support new customer onboarding and the adoption of additional modules and third-party solutions, ensuring a smooth customer journey and strong user engagement.
Identify opportunities to grow existing accounts through upselling, cross-selling and introducing new solutions that add genuine value to customers' businesses.
Work collaboratively with colleagues across Sales, Consultancy, Support, Project Management, Development and Marketing to deliver an exceptional customer experience.
Build relationships with multiple stakeholders within customer organisations and work with technology partners (ISVs) to identify opportunities and coordinate solution demonstrations.
Champion the voice of the customer by gathering feedback, identifying trends, influencing service improvements, and contributing to customer success stories and case studies.
Monitor customer health, satisfaction and retention using CRM and customer success metrics, providing regular insight and maintaining accurate customer records and documentation.

About You

We're looking for someone who enjoys building relationships, solving problems and helping customers succeed. You'll be commercially aware, organised and proactive, with the confidence to build trusted partnerships and influence positive outcomes.

You'll ideally have:

Experience in Customer Success, Account Management or a similar customer-facing role within the software, ERP or technology sector.
An understanding of business processes and ERP solutions, ideally Sage X3, Sage Intacct or similar business software.
A genuine passion for delivering an outstanding customer experience and helping customers achieve their business goals.
Excellent communication and relationship-building skills, with the ability to engage confidently with stakeholders at all levels.
Strong problem-solving and analytical skills, able to understand customer challenges and identify practical solutions.
A proactive, organised approach, with the ability to manage multiple customer relationships and priorities effectively.
The ability to work independently while collaborating closely with colleagues across Sales, Consultancy, Support, Project Management, Development and Marketing.
Commercial awareness, with the ability to recognise opportunities to grow customer relationships in a way that genuinely adds value.
Experience using CRM systems such as Zoho CRM, Salesforce or HubSpot would be an advantage.
Experience of project management, business development, the Sage partner channel or working with SME businesses would also be beneficial.
A full UK driving licence and willingness to travel occasionally to customer sites and events.
A degree in Business, IT or a related discipline is welcomed but not essential. We value relevant experience and a track record of building successful customer relationships just as highly. Professional certifications in Customer Success or ERP solutions would be an advantage.

Working for Mysoft

At Mysoft, you'll have the opportunity get your hands on cutting-edge technology and innovative products that make a real impact. On offer is a competitive salary, £40-50k base salary plus commission (OTE up to £8k), 25 days holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, discretionary paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ) with free car parking available.

Applicants must possess the required work permit, visa or immigration document to work in the UK on an unrestricted basis.

Important Note: We communicate with applicants via Breezy HR. If you apply for this role, please check your Junk/Spam folder regularly to ensure you don't miss updates or interview invitations.

Quick apply

Refine Your Search

customer support & client services occupations jobs in long sutton, ham

Customer Success Manager

Customer Fulfilment Advisor

Call Centre Agent- Customer service (full-time)

Customer Success Assistant

Customer Services Advisor

Client Service Manager

Customer Success Advisor

Customer Service / Project Manager

Customer Care Associate

Trust Services Partner

Experienced Switchboard Operator - Nights 4 on 4 off

Client Customer Service Manager

L-SPA - Customer Service Information Officer

Ad Agency Customer Success

Complaints Officer

Customer Service Adisor

Experienced Switchboard Operator - 11am to 11pm

Customer Account Support Specialist

Virtual Personal Assistant (Night)

Customer Service Advisor

I want to receive the latest job alerts for customer support & client services occupations in long sutton, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected