Application developer Work, Jobs in Longniddry, Eln (with Salaries)

Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Construction Manager - Onshore Wind
Public Sector Resourcing —Edinburgh
- Full-time
- Management
- Engineering
- First Aid Certification
- Annual leave
Lead Technical Asset Manager
BayWa r.e. —Edinburgh
- Full-time
- Project management
- Driving
- Travel
- Employee assistance programme
- Employee discount
Senior Software Engineer
Craneware —Edinburgh
- Hybrid work
- Azure
- SQL
- Mentoring
Principal Flood Modeller
Civic —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Technical Director - Civil Engineering (Development)
WSP —Edinburgh
- Part-time
- Hybrid work
- Business development
- Presentation skills
- Team management
- Flexitime
- Work from home
Senior Development Planner
WSP —Edinburgh
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Communication skills
- Flexitime
- Work from home
Co-Managing Director – UK & Ireland
BayWa r.e. —Edinburgh
- Full-time
- Management
- Engineering
- English
- Employee assistance programme
Hydropower Lead
AECOM —Edinburgh
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
Sr Manager, IT Business Relationship Management (Commercial and Tech Support)
Dexcom —Edinburgh
- Full-time
- Management
- Java
- Bachelor's degree
Principal Grafana Network Analytics Engineer
Corero —Edinburgh
- Hybrid work
- Computer Science
- Data analysis skills
- SQL
- Annual leave
- Life insurance
Construction Associate Solicitor (Energy Specialist)
Burges Salmon —Edinburgh
- Hybrid work
- Contracts
- Construction
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
10d
Principal Solar/ Electrical Engineer
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Travel
13d
Principal Civil Engineer – Renewables & Transmission & Distribution
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Senior Civil Engineer – Renewables & Transmission & Distribution
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Senior Civil Engineer - Renewables
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Engineering Lead - Civils & Construction
Xodus Group —Edinburgh
- Full-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Construction
- Employee assistance programme
- Life insurance
Quick apply
Engineering Manager - Structures (Evolv Energies)
Xodus Group —Edinburgh
- Full-time
- Hybrid work
- Master's degree
- Machine learning
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Principal Cable System Design Engineer
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Mentoring

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application developer jobs near longniddry, eln

Support Engineer

Covetrus -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

PMP
Customer service
CCNA
Technical support
SQL
AWS
Analysis skills
IT support
Computer networking
Application support
Communication skills

Full job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Do you enjoy solving technical challenges and helping customers succeed?

Are you passionate about learning new technologies and delivering exceptional customer experiences?

We are looking for a motivated Support Engineer to join our Technology Solutions Technical Support team in Edinburgh.

In this role, you will provide technical support for veterinary Practice Management Systems.

You will play a key role in diagnosing and resolving technical issues for customers while building strong expertise across applications, databases, hardware, and networking environments.

Working closely with internal teams and customers, you will ensure timely and accurate resolutions while helping improve our products and services.

This role is primarily based in our Edinburgh office with a flexible hybrid working model.

More about the role

Provide customer support for our practice management systems and associated infrastructure via live chat, inbound and outbound customer calls and email whilst logging full case details in our CRM.
Identify and resolve customer complaints in a timely manner, escalating appropriately if assistance is required.
Identify recurring technical issues and ensure they are resolved correctly to reduce future repeat incidents.
Diagnose and resolve issues relating to applications, hardware, and networking environments.
To create and/or refer to appropriate KB articles when resolving cases. Meet individual and team-based objectives.
Ensure incidents are resolved in line with internal Service Level Agreements (SLAs).
Follow established Incident Management and Change Management processes.
Participate in the out of hours support rota to meet business needs. Flexibility to meet shift requirements from 8am to 5:30pm.

Technical Expertise

Develop strong technical knowledge across Practice Management Systems, cloud platforms, client hardware, networking environments, SQL databases, and integrations. Build subject matter expertise in supported systems and technologies

Collaboration

Work closely with Technical Leads, Support Team Leads, Product teams, and Developers. Provide technical feedback and insights from customer issues to improve products. Support customer education and best-practice guidance.

Continuous Learning

Proactively learn new software features and technologies Participate in internal training and knowledge sharing Contribute to the improvement of documentation and support processes

About you

Previous experience in Technical Support or IT Support role OR HNC, HND, Degree or CompTIA, CCNA, AWS or PMP in a Technology-related field.
Strong troubleshooting and analytical skills.
Excellent communication and customer service skills.
Ability to take ownership of issues and drive them to resolution.
Strong attention to detail and documentation skills.
Ability to work both independently and collaboratively within a team.

Desirable

Experience supporting business applications or practice management systems
Basic knowledge of SQL databases
Familiarity with Windows operating environments
Understanding of networking fundamentals
Experience supporting cloud-hosted software platforms

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Apply Now

Refine Your Search

application developer jobs in longniddry, eln

Support Engineer

Construction Manager - Onshore Wind

Lead Technical Asset Manager

Senior Software Engineer

Principal Flood Modeller

Technical Director - Civil Engineering (Development)

Senior Development Planner

Co-Managing Director – UK & Ireland

Hydropower Lead

Sr Manager, IT Business Relationship Management (Commercial and Tech Support)

Principal Grafana Network Analytics Engineer

Construction Associate Solicitor (Energy Specialist)

Senior Account Executive - AI Software Sales & professional services

Principal Solar/ Electrical Engineer

Principal Civil Engineer – Renewables & Transmission & Distribution

Senior Civil Engineer – Renewables & Transmission & Distribution

Senior Civil Engineer - Renewables

Engineering Lead - Civils & Construction

Engineering Manager - Structures (Evolv Energies)

Principal Cable System Design Engineer

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