User experience researcher Work, Jobs in Mayfair, Gtl (with Salaries)

User Researcher
Experian Information Solutions —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
User Researcher
Capgemini Sogeti —London
- AWS
- Agile
- Communication skills
Lead User Researcher
NHS England —London
- £79,504 - £91,609 a year
- Full-time
- Communication skills
- Annual leave
13d
User Experience Consultant – London to New York
UX Connections —London
- Full-time
- Computer Science
- University
- Psychology
14d
Associate Service Designer
Cognizant —London
- Full-time
- Hybrid work
- Agile
8h
Betting & Gaming UX Consultant, London
UX Connections —London
- Full-time
- Computer Science
- University
- Psychology
14d
Senior Product Designer, Core Payments Experience
Apron —London
- Full-time
- Hybrid work
- Flexible schedule
8d
Design Researcher (12 Month FTC)
Lloyds Banking Group —London
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
14d
Senior UX Designer, Prime Video
Amazon Development Centre (London) Limited —London
- Full-time
- Communication skills
Sr. UI Designer (Mobile) - UK
Photon —London
- Bachelor's degree
Lead Service Designer
Cognizant —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
8h
Senior Product Designer (Virtual Clinics)
Flo Health —London
- £85,000 - £105,000 a year
- Hybrid work
- Master's degree
- Mentoring
- AI
- Annual leave
Quick apply
Lead Product Designer B2C
JPMorganChase —London
- Full-time
- Bachelor's degree
- Financial services
Principal UX Designer, Alexa for Shopping
Amazon UK Services Ltd. —London
- Full-time
- AI
Sr. UX Designer, Alexa for Shopping
Amazon UK Services Ltd. —London
- Full-time
- English
- Master's degree
- Bachelor's degree
Senior UX Designer
Tes Global —London
- £55,000 - £65,000 a year
- Full-time
- Mentoring
- School
- Annual leave
- Employee assistance programme
Quick apply
Senior Conversation UX Designer, Alexa for Shopping
Amazon UK Services Ltd. —London
- Full-time
- English
- Master's degree
- Bachelor's degree
Lead UX/UI Designer (Fixed Term Contract)
Fastmarkets —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Analytics
Quick apply
Product Design Lead - Vice President
JPMorganChase —London
- Full-time
- Bachelor's degree
- JavaScript
- AI
Senior Product Designer
Civica —London
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply

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User Researcher

Experian Information Solutions -
London

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Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Usability
AI
Communication skills

Full job description

Role Overview

We're looking for a mid-weight User Researcher to join our Product Design team at Experian. You'll be joining a small, growing User Research team, playing a key role in shaping the user experience across two of our product domains. You'll help us understand our customers deeply and make confident, evidence-based decisions.

Working in-house as part of a cross-functional product team, you'll collaborate closely with designers, product managers, and engineers to plan and run research that drives meaningful impact from early discovery through to post-launch evaluation.

You'll report into our Lead User Researcher and be supported to grow your craft, stretch your thinking, and help define what great research looks like at Experian.

What you'll be doing

Partner with designers and product managers to identify research opportunities across the end-to-end product lifecycle.
Plan and conduct research using a mix of methodologies, from usability testing and in-depth interviews to card sorts and concept testing.
Balance generative and evaluative research to uncover needs, validate ideas, and inform product strategy.
Apply lean research principles, delivering just enough insight, at the right time, to move teams forward with confidence.
Synthesise findings into clear, actionable insights that influence product direction and measurable outcomes.
Champion the voice of the customer across teams, helping others see how research drives impact.
Contribute to evolving our research practice, operations, tools, and ways of working across domains.

Experience and Skills

Previous experience working in-house within a product team (not just agency or consultancy experience).
Evidence of experimenting with AI tools to enhance your research process (for example in planning, synthesis, analysis, or operational efficiency) while maintaining research rigour and critical thinking.
The ability to clearly demonstrate how your research influenced product decisions and outcomes.
Proven expertise in usability testing, both moderated and unmoderated, including planning, facilitation, and analysis.
Hands-on experience with qualitative methods such as interviews (moderated and unmoderated), diary studies, and card sorting.
Experience leading research from problem framing through to evaluation and impact measurement.
The ability to tailor your approach to context: balancing rigour with speed, depth with efficiency.
Strong storytelling and communication skills.

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Benefits package includes:

Hybrid working - 40% office based
Great compensation package and discretionary bonus
Core benefits include pension, Bupa healthcare, Sharesave scheme and more
25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Grade: E/EB9

#LI-RN1 #LI-Hybrid

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

Experian Careers - Creating a better tomorrow together

Apply Now

Refine Your Search

user experience researcher jobs in mayfair, gtl

User Researcher

User Researcher

Lead User Researcher

User Experience Consultant – London to New York

Associate Service Designer

Betting & Gaming UX Consultant, London

Senior Product Designer, Core Payments Experience

Design Researcher (12 Month FTC)

Senior UX Designer, Prime Video

Sr. UI Designer (Mobile) - UK

Lead Service Designer

Senior Product Designer (Virtual Clinics)

Lead Product Designer B2C

Principal UX Designer, Alexa for Shopping

Sr. UX Designer, Alexa for Shopping

Senior UX Designer

Senior Conversation UX Designer, Alexa for Shopping

Lead UX/UI Designer (Fixed Term Contract)

Product Design Lead - Vice President

Senior Product Designer

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