Technical support Work, Jobs in Grangemouth, Fal (with Salaries)

IT Field Technician
FOODHUB —Glasgow
- £32,627 a year
- Full-time
- Maintenance
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
6d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
IT Support Manager
Caledonian Technology Group Ltd —Glasgow
- £3,700 - £5,500 a month
- Full-time
- Management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
IT Administrator
DFYNE —Uddingston
- Full-time
- Writing skills
- In-person
- Time management
- Free parking
- Annual leave
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Programme Administrator (Technical Support)
Scottish Power —Glasgow
- From £34,040 a year
- Salesforce
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
1d
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Travel
- Computer networking
- Communication skills
13d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
8d
IT Systems Administrator
University of Edinburgh —Edinburgh
- Full-time
- Communication skills
- Annual leave
- Employee discount
13d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
9d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
Lead Technical Support Surveyor
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Computer literacy
- Research
- Travel
- Employee discount
14d
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
12d

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IT Field Technician

FOODHUB -
Glasgow

Quick apply

Job details

Permanent | Full-time
£32,627 a year
6 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership

Qualifications

Technical troubleshooting
Retail payment processing systems
Driving Licence
Maintenance
Breakdown recovery
POS
Customer support
Communication skills
Planned maintenance
Routine servicing
Time management
Help desk

Full job description

Shift pattern: Monday–Friday, 1:00pm–9:30pm

Foodhub is a fast-growing technology business providing EPOS and APOS systems to the restaurant and takeaway industry, alongside a consumer food-ordering platform used by customers across the UK. We combine the latest technology with dedicated customer service to help our restaurant and takeaway partners grow.

We're looking for an IT Field Technician to keep our partners trading. Based in Glasgow you'll be the on-site expert who diagnoses and resolves technical issues, installs and maintains equipment, and makes sure our customers experience minimal disruption.

About the role

Working closely with our Contact Centre and Technical Support teams, you'll deliver fast, professional, customer-focused support and help clients get the most from Foodhub's technology.

Key responsibilities

Travel to customer sites to diagnose and resolve technical issues
Respond to technical escalations from the Contact Centre and other internal departments
Install, configure, replace, and maintain EPOS hardware, printers, payment devices, tablets, and other peripherals
Troubleshoot software, hardware, networking, and connectivity issues, with support from remote technical teams where required
Restore customer systems quickly to minimise operational downtime
Deliver on-site training to customers on the effective use of Foodhub's hardware and software
Conduct proactive maintenance visits and equipment health checks for VIP customers
Record service activities accurately and report recurring issues, trends, and improvement opportunities
Collaborate with the Technical Support, Product, and Field Operations teams to ensure timely resolution
Provide out-of-hours support for VIP customers on a rota basis when required

Essential skills & experience

Minimum 2 years' experience in a field-based IT support role
Minimum 1 year working with POS/EPOS systems
Solid troubleshooting across hardware, software, networking, and connectivity
Strong customer service and communication skills
Confident working independently in a field-based environment
Good organisational and time-management skills
Willingness to travel extensively across the region
Full UK driving licence with access to a vehicle

Desirable

Experience in the hospitality, restaurant, or takeaway sector
Familiarity with payment devices and card-terminal setup

Full benefits package

33 days holiday (inclusive of Bank Holidays);
5 flexible Bank Holidays (work them and take the leave elsewhere)
car & fuel allowance
Holiday exchange (buy up to 5 days)
Employee Assistance Programme
Wellness Scheme
Discounted cancer screening
Discount Hub; Cycle to Work Scheme
Gym membership contribution up to £30/month
Will Writing Service
Mobile/Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarded) for you and immediate family
Death in Service cover at 4x salary.

Job Types: Full-time, Permanent

Pay: £32,627.00 per year

Application question(s):

Are you comfortable with a Field Based role?
Are you comfortable working from 1.00 pm -9:30 pm - Monday to Friday?

Experience:

POS: 1 year (required)
Field IT: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

technical support jobs in grangemouth, fal

IT Field Technician

1st/2nd Line Support Technician

Experienced Property Professionals - Property Software Support

IT Support Manager

Technical Support Analyst

Technical Support Engineer

IT Administrator

IT Support Technician

3rd Line Senior Support Consultant

IT Support Engineer

Programme Administrator (Technical Support)

Technical Analyst

IT System Support User

ICT Network Services Technician

IT Systems Administrator

IT Service Desk Analyst - Edinburgh

Service Desk Analyst

IT Support Apprentice

Lead Technical Support Surveyor

IM&T Infrastructure Analyst

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