Technical support occupations Work, Jobs in Slimbridge, Gls (with Salaries)

Junior Support Engineer
BAE Systems —Gloucester
- Hybrid work
- Maintenance
- English
- Windows
IT Technician (Gloucester)
Lift Schools —Stroud
- £30,755 - £32,888 a year
- Full-time
- Customer service
- Travel
- Communication skills
11d
Technical Support Engineer
Safran —Gloucester
- Weekend availability
- CRM software
- English
- Communication skills
IT Field Engineer
St Edward’s School Cheltenham —Cheltenham
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line IT Engineer
Commercial —Cheltenham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
9d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply
Senior IT Technician
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- In-person
- Communication skills
Quick apply
11d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Organisational skills
- Annual leave
Group IT Engineer
Spirax Group —Cheltenham
- Continuous improvement
- Travel
- Organisational skills
- Free parking
- Annual leave
4d
Problem Analyst
St. James's Place —Cirencester
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
12d
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
11d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Databases
- Analysis skills
- Annual leave
- Employee assistance programme
Part Time Technical Demonstrator: 3D Design
Bath Spa University —Bath
- £13,580 - £15,077 a year
- Part-time
- Hybrid work
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave
Software Trainer
Mayden —Bath
- £40,000 a year
- Monday to Friday
- Hybrid work
- Public speaking
- Travel
- Training & development
- Annual leave

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technical support occupations jobs near slimbridge, gls

Junior Support Engineer

BAE Systems -
Gloucester

Apply Now

Job details

Qualifications

Technical troubleshooting
Ticket management
Maintenance
English
Windows
Analysis skills
Computer hardware
Ticket management systems
Computer networking
Organisational skills
Customer support
Linux
Multidisciplinary collaboration
Communication skills
Help desk
Analytics

Full job description

Location

Gloucester , United Kingdom

Engineering

Experienced professionals

Location(s): UK, Europe & Africa : UK : Gloucester

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Job Title: Junior Support Engineer

Location: Gloucester (Onsite working)

Who we are

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow – shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space – there’s no limit to where a career at BAE Systems could take you.

Role Description

This role will involve supporting multiple customers, based from BAE Systems offices in Gloucester. The role requires a UK national who is able to achieve UKIC DV. The candidate will be required to travel occasionally between the BAE Systems offices for collaboration and training purposes.

The successful candidate will be trained to provide remote and on-site support for a number of Cross-Domain customers as part of a wider Cross-Domain support team. The candidate will liaise with our 3rd and 4th line product support teams, for resolution of complex incidents, patches and to identify opportunities for improvement of our products through future releases.

The candidate may be required to travel alongside colleagues to the various customer sites Worldwide in order to carry out maintenance, updates and installations.

Role Responsibilities

Responsible for third level technical support for our customers.

Investigation and diagnosis of technical issues raised by customers on their live deployments.

Work with senior engineers to liaise with customers to inform of progress, request information, manage expectations and close out issues in a timely manner.

Log, track and update tickets in our ITSM tool.

Be a contributor to our knowledge base/FAQ.

Maintain and manage/support test environments for problem replication.

Essential Requirements

Essential:

Ability to manage conflicting priorities and demands on time.
Ability to be able to manage customer expectations.
Carry out tasks as directed by Senior/Lead Engineers.
Excellent communication skills in English (oral and written).
Strong analytical skills.
Strong organizational skills.

Technology

Desirable:

Networking Principles.
Windows based Operating Systems.
Linux based Operating Systems.
Fair understanding of IT hardware principles.

Why BAE Systems

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work – this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family – support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive.

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please
contact our recruitment team to discuss any further support you may need. Connect with us at baesystems.com/connect

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.

Division overview: Capabilities

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector.

As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.

Engineering

Experienced professionals

Apply Now

Refine Your Search

technical support occupations jobs in slimbridge, gls

Junior Support Engineer

IT Technician (Gloucester)

Technical Support Engineer

IT Field Engineer

2nd Line IT Engineer

1st Line IT Support Engineer

Senior IT Technician

Technology Support Technician

Group IT Engineer

Problem Analyst

Service Desk Engineer

IT Technician

Application Support Engineer (3rd Level)- Bristol

Software Support Agent - Payroll

Senior Service Desk Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Service Desk Engineer

Part Time Technical Demonstrator: 3D Design

Software Customer Service Manager

Software Trainer

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