It support Work, Jobs in Hengrove, Bst (with Salaries)

Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
8d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
Digital Learning Specialist
Burges Salmon —Bristol
- Hybrid work
- Microsoft Office
- Training & development
- Communication skills
Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Free parking
- Health & wellbeing programme
Quick apply
7d
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
12d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
14d
Technical Support Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
- Annual leave
6d
Senior ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
12d
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Public Sector - System Admin/Kubernetes Engineer
Hewlett Packard Enterprise —Bristol
- Full-time
- Computer Science
- DevOps
- English
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
14d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
Application Support Officer x2
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
9d
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply

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Technology Support Technician

Semperian Group -
Bristol

Apply Now

Job details

Full-time
Up to £30,000 a year

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Software troubleshooting
Customer service
Windows
Remote access software
Organisational skills
SaaS

Full job description

Job Advert

Technology Support Technician

Semperian Group are looking to recruit a Technology Support Technician based in Bristol on a full time, permanent contract basis. The Technology Support Technician will act as the first point of contact for technology and user-related queries and incidents across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees.

Technology Support Technician Responsibilities

Key responsibilities include:

Managing and triaging Service Desk tickets, ensuring issues are categorised, prioritised and assigned appropriately.
Identifying, diagnosing and resolving first-line hardware and software issues.
Providing support for in-house developed and SaaS products.
Supporting users via phone, email and remote desktop.
Assisting with the configuration and setup of end-user devices.
Managing technology assets and equipment processes.
Supporting mobile devices, including iPhones and iPads.
Carrying out password resets and supporting account queries.
Creating user guidance, FAQs and other support documentation.

Technology Support Technician Requirements

Proficiency in troubleshooting hardware, software and mobile devices.
Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware.
Experience in a customer-service or customer-facing role.
Excellent customer service skills and the ability to provide support over the phone.
You will also bring a positive, team-oriented approach, strong organisational skills, attention to detail, and a willingness to learn and embrace new technologies.
Appropriate level of DBS check

About Semperian Group:

Semperian Group is a dedicated team of infrastructure experts sharing a core understanding: that effective day to day management delivers value, stability and returns over the long term.

As one of the largest SPV and Asset Management service providers to the PPP / PFI infrastructure market, we seek to protect and enhance the value of our investor’s assets, which currently stand at £3bn.

Semperian Group welcome applications from ex-service and other former military personnel. We are committed to honouring the Armed Forces Covenant and supporting the Armed Forces community.

Location: Bristol

Job Type: Permanent, Full Time

Salary: Up to £30,000

Benefits: We are proud to offer a range of excellent benefits including family friendly policies such as enhanced maternity and paternity pay, menopause support, private medical insurance and healthcare cash plan, access to online GP services, generous pension plan, 25 days annual leave increasing with service, hybrid and flexible working opportunities, life assurance, and a commitment to ongoing learning and development opportunities including support with professional study and memberships.

Diversity: We're incredibly proud to be an equal opportunity employer and are working to create a more diverse and inclusive workplace that celebrates diversity and creates equity amongst our employees. We are proud of the work we have done so far, but know that we still have a way to go both as an employer and in supporting the industry to represent the communities and society we operate in. We encourage applications from candidates of all backgrounds. If you require reasonable adjustments at any part of your application, please get in touch.

Apply Now

Refine Your Search

it support jobs in hengrove, bst

Technology Support Technician

Helpdesk Technician 1st/2nd Line

IT Technician

2nd Line IT Support Engineer

Infrastructure Support Engineer

Digital Learning Specialist

Digital Systems Support Analyst

Software Support Agent - Payroll

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

ICT Network Engineer

Technical Support Officer - End User Hardware and Devices

Technical Support Officer

Senior ICT Network Engineer

Workplace Engineer

Public Sector - System Admin/Kubernetes Engineer

IT Service Desk Analyst

2nd Line IT Support Technician

1st Line IT Support Engineer

Application Support Officer x2

IT Support & Infrastructure Engineer

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