Transformation manager Work, Jobs in Fulwood, Lan (with Salaries)

Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
5d
Asset Analytics Manager
ENWL —Preston
- £59,165 - £67,107 a year
- Machine learning
- Analytics
- Annual leave
- Employee assistance programme
2d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Operations Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £39,862 - £44,075 a year
- Weekend availability
- Team management
6d
Project Commercial Director
Balfour Beatty —Preston
- Hybrid work
- Continuous improvement
- Mentoring
- Contracts
- Annual leave
5h
Operational Services Manager
The Walton Centre NHS Foundation Trust —Liverpool
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Communication skills
12d
Manufacturing Site Manager
Huhtamaki Group —Blackburn
- Full-time
- Bakery
- Continuous improvement
- Team management
2d
Strategic Planner - Data Analysis (REF)
Lancaster University —Lancaster
- £39,906 - £46,049 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Communication skills
2d
Housing Property Manager
District Homes CIC —Heywood
- £52,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
10d
Release Train Engineer (RTE)
BAE Systems —Preston
- £65,000 - £75,000 a year
- Agile
- IT
- Leadership
Head of Planned Projects
Torus Group —Liverpool
- £88,802 a year
- Full-time
- Business development
- Continuous improvement
- Mentoring
14d
Hospitality and Event Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £35,412 - £39,152 a year
- Weekend availability
- Team management
1d
Manager Purchasing
JBT Marel —Adlington
- Full-time
- ERP systems
- Data analysis skills
- Travel
- Annual leave
- Employee assistance programme
Director of Quality and Innovation
St Helens College —St Helens
- £71,190 a year
- Full-time
- Management
- School
- Free parking
- Employee assistance programme
Senior Engineering Manager
Exentec —Bury
- Engineering
- Business development
- Continuous improvement
HR Business Partner
TVS Supply Chain Solutions —Chorley
- Hybrid work
- Training & development
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Senior People Business Partner
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Financial services
Quick apply
UEC Quality Matron
Greater Manchester Mental Health NHS Foundation Trust —Prestwich
- £57,528 - £64,750 a year
- Full-time
- Management
- Recruiting
- Training & development
1d
Team Manager - Family Safeguarding
Bury Council —Bury
- £52,413 - £53,460 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee discount
Head of Medical Engineering
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £63,020 a year
- Full-time
- Continuous improvement
- Team management
- Contracts
7d

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transformation manager jobs near fulwood, lan

Operations Manager Niche and DER

Davies -
Preston

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Job details

Permanent | Full-time
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Succession planning
Operations management
Stakeholder liaison
Complaint handling
Performance management
Change management
Talent pipeline development
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Risk management
Conflict management
Operational strategy development
Change leadership
Professional development mentoring
Budgeting
Training & development
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight
Operations leadership experience
Analytics

Full job description

Description

Claims UK & Ireland | Niche & DER Division Remote / Hybrid Reporting to: Operations Director
Lead Operational Excellence. Drive Performance. Shape the Future.

Are you a proven insurance operations leader with a passion for people, performance, and continuous improvement?

We're looking for an experienced Operations Manager to lead a high-performing team within our Niche and DER business. This is an opportunity to play a pivotal role in shaping operational strategy, delivering outstanding customer outcomes, and driving sustainable growth across a dynamic and fast-paced claims environment.
Much of the focus of this role will be Davies emergency response as such a 2pm to 10-00pm shift is available if it suits ?

You'll lead a team of Team Managers and their wider operational teams, ensuring service excellence, regulatory compliance, operational efficiency, and a culture where people can thrive.

What will your day look like:

Lead, mentor and coach Team Managers across remote and hybrid locations.
Create a culture built on accountability, engagement, collaboration and continuous improvement.
Support performance management through regular coaching, feedback and development planning.
Identify and nurture future talent, ensuring succession plans are in place across the division.

Deliver key operational and telephony KPIs across the business.
Develop resourceful and innovative plans to optimise performance, including surge planning and capacity management.
Partner with the Resource Planning Manager to develop recruitment and workforce strategies aligned to future growth.
Work closely with recruitment teams to maintain strong candidate pipelines and workforce readiness.

Identify opportunities to streamline processes from policy inception through to claim resolution.
Analyse operational data, trends and performance metrics to identify inefficiencies and drive improvement initiatives.
Partner with cross-functional teams across Niche and DER to implement automation and process enhancements.
Champion a culture of innovation and operational excellence.

Maintain robust compliance standards across all operational activity.
Ensure adherence to regulatory requirements, company policies and industry best practice.
Stay informed of market and legislative changes, implementing operational adjustments where required.
Conduct regular audits and reviews to mitigate operational risk and maintain quality standards.

Collaborate with customer service teams to effectively manage customer enquiries, complaints and escalations.
Champion initiatives that enhance the customer journey and overall experience.
Analyse customer feedback, NPS and customer outcome measures to implement meaningful improvement plans.
Drive market-leading customer satisfaction and Trustpilot performance.

Support the delivery of strategic business objectives and operational plans.
Manage departmental budgets effectively and deliver against financial targets.
Identify emerging market trends, growth opportunities and competitive threats.
Provide operational insight that supports business development and revenue growth.

#INDUKI

Knowledge and Abilities:

Proven success in an insurance operations leadership role.
Strong experience within Property, Niche or related insurance sectors.
Demonstrable track record of driving operational improvements and delivering business results.
Experience leading large teams through Team Managers in remote and hybrid environments.
Strong understanding of insurance products, underwriting principles and claims processes.
Knowledge of insurance regulation, compliance frameworks and risk management practices.

Inspirational leadership style with the ability to motivate and influence teams at all levels.
Strong commercial awareness and strategic thinking capability.
Excellent decision-making, problem-solving and conflict-resolution skills.
Data-driven approach with strong analytical and reporting capabilities.
Outstanding communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Passion for delivering exceptional customer experiences.
Adaptable, resilient and comfortable leading change initiatives.
Commitment to maintaining the highest ethical and professional standards.

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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Refine Your Search

transformation manager jobs in fulwood, lan

Operations Manager Niche and DER

Asset Analytics Manager

Customer Relations Team Manager

Operations Manager

Project Commercial Director

Operational Services Manager

Manufacturing Site Manager

Strategic Planner - Data Analysis (REF)

Housing Property Manager

Release Train Engineer (RTE)

Head of Planned Projects

Hospitality and Event Manager

Manager Purchasing

Director of Quality and Innovation

Senior Engineering Manager

HR Business Partner

Senior People Business Partner

UEC Quality Matron

Team Manager - Family Safeguarding

Head of Medical Engineering

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