Development lead (administrative & support services) Work, Jobs in Bristol, Eng (with Salaries)

Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Business Support Manager
The Agincare Group —Bristol
- Up to £41,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
Workforce Readiness Co-ordinator
M Group —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Bilingual (Welsh/English) Passport Officer
Home Office —Newport
- £30,920 a year
- Part-time
- Bilingual
- English
- Presentation skills
- Annual leave
9d
Lecturer (Assistant Professor)/ Senior Lecturer (Associate Professor) / Reader (Associate Professor) in NLP, Reinforcement Learning or AI Security/Assurance/Verification
University of Bath —Bath
- £47,389 - £73,709 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee discount
Operations Manager
ITeach —Cardiff
- £47,000 - £52,000 a year
- Full-time
- Microsoft Office
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d
Facilities and Compliance Officer
Forestry Commission —Kingscote
- £33,854 a year
- Full-time
- AutoCAD
- Microsoft Office
- Presentation skills
7d
Judicial Office HR Business Partner - South West and Wales
Ministry of Justice —Bristol
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- Leadership
- Annual leave
- Employee discount
1d
Clinical and Operational Lead - Community Transfer of Care Hub
Sirona care & health CIC —Bristol
- £49,387 - £56,515 a year
- Full-time
- Communication skills
- Annual leave
2d
Patient Services Manager
CARE Fertility —Peasedown St John
- From £30,750 a year
- Full-time
- Administrative experience
- Patient care
- Organisational skills
- Annual leave
- Employee discount
7d
Head Receptionist/Deputy Manager
CIAO BELLA AESTHETICS —Keynsham
- £15 an hour
- Part-time
- Microsoft Office
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
5d
Impact Analyst
North Somerset Council —North Somerset
- £35,412 - £38,220 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Annual leave
2d
Mortgage Advisor
Placing Faces —Bristol
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
14d
Swimming Academy Programme Coordinator
Westonbirt Schools —Tetbury
- Up to £30,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
Quality Manager- Adult BMT & IEC Therapy, Paediatric Haem, Onc & BMT
Bristol NHS Foundation Trust —Bristol
- £39,959 - £48,117 a year
- Part-time
9d
Associate/Project Director - Defence Construction
Turner & Townsend —Bristol
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
Quick apply
Safeguarding Officer (Deputy DSL)
ST BART'S MULTI ACADEMY TRUST —Box
- £31,022 - £33,699 a year
- Part-time
- School
- Employee discount
Assistant Manager
Kayra Collection Limited —Bradford-on-Avon
- From £31,000 a year
- Full-time
- Bilingual
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
14d
PCN Clinical Pharmacist
Severnvale Primary Care Network —Thornbury
- £44,000.00 - £47,828.04 a year
- Part-time
- In-person
Quick apply
9d
Account Executive
GDS Group —Bristol
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
Quick apply

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development lead (administrative & support services) jobs near bristol, eng

Customer Service Team Leader

Ayvens -
Bristol

Apply Now

Job details

Full-time
£32,000 - £38,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Report writing
Microsoft Outlook
Management
Microsoft Office
Performance management
Supervising experience
Organisational skills
Communication skills
Time management

Full job description

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Outstanding opportunity for an experienced people leader to join our Bristol based fulfilment team, who provide support and capability to our broad range of customers.

Are you passionate about supporting others?
Do you have a positive outlook with strong stakeholder management skills?
Dedicated to ensuring speedy/ respectable turnaround and response times?
Committed to guiding a team who produce impressive levels of administrative support and customer interaction?

If this sounds like you, please read on you could be just what we need to complement our existing management team. Strong remuneration package inc. competitive basic salary, contributory pension, bonus potential, flexible working.

Key Purpose

Guide and manage a team to achieve all personal, team and business KPI’s and SLAs
Provide all team members with feedback and coaching to ensure individual capability, maximising personal and team performance
Ensure a consistent high level of quality service standards are provided to internal and external customers
Promote a culture of efficiency within the team, being able to improve current ways of working, propose and manage implementation of tangible business improvements.
Foster and promote an engaged team therefore minimising attrition and absence
Collaborate with other operational teams to proactively look for ways to reduce handoffs, costs and improve customer satisfaction.
Minimise business and regulatory risks through rigorous control checks
Effective management, clear communication and professional liaison with all 3rd party relationships
Support strategic change initiatives through to completion within your business area

Summary of Responsibilities

Responsible for the day to day resourcing and workflow management of a team ensuring productivity and SLA metrics achieved
Ensure all team members have documented SMART objectives, regularly review personal and team performance targets, outputs and behaviours providing timely feedback.
Track, monitor and deliver in line with the Quality framework to deliver good customer outcomes
Complete monthly performance reviews with all team members and implement performance improvement plans as and when required
Ensure robust training and succession plans are in place to develop, engage and retain successful team members
Ensure that all processes and procedures are version control documented, reviewed regularly and consistently adhered to
Provide operational and subject matter guidance for all team processes
Ensure the department achieves all relevant compliance and regulatory activities to deliver good customer outcomes.
Utilise daily, weekly and monthly reporting for all required team metrics, to enable ownership and delivery of team performance.
Timely escalation of any issues on policy, procedures or finding resolutions to an Operations Manager

Skills & Experience

Proven experience in a previous supervisory role.
Experience of managing performance, formally or informally, with a focus on both results and behaviours
Excellent communication skills: written, verbal, report writing and presentations
Proven people management experience including feedback, coaching and performance management
Excellent time management, planning, organisational and delegation skills
High levels of professionalism and stakeholder management.
Broad knowledge of UK regulated and finance industry and commercial awareness
Problem solving capabilities
Good standard in IT literacy in particular Microsoft Office applications
Self-motivated with the ability to shape others.

What We Can Offer

Salary Range: £32,000-£38,000 (based on experience)

Rewards & Financial Benefits

Competitive pension scheme, Annual salary review and bonus scheme,

Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), GymFlex membership options, Cycle to Work scheme

Health & Wellbeing

Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.

Time Off & Work–Life Balance

25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).

Workplace & On ‑ Site Facilities

Free parking (Limited), EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

Apply Now

Refine Your Search

development lead (administrative & support services) jobs in bristol, eng

Customer Service Team Leader

Business Support Manager

Workforce Readiness Co-ordinator

Bilingual (Welsh/English) Passport Officer

Lecturer (Assistant Professor)/ Senior Lecturer (Associate Professor) / Reader (Associate Professor) in NLP, Reinforcement Learning or AI Security/Assurance/Verification

Operations Manager

Facilities and Compliance Officer

Judicial Office HR Business Partner - South West and Wales

Clinical and Operational Lead - Community Transfer of Care Hub

Patient Services Manager

Head Receptionist/Deputy Manager

Impact Analyst

Mortgage Advisor

Swimming Academy Programme Coordinator

Quality Manager- Adult BMT & IEC Therapy, Paediatric Haem, Onc & BMT

Associate/Project Director - Defence Construction

Safeguarding Officer (Deputy DSL)

Assistant Manager

PCN Clinical Pharmacist

Account Executive

I want to receive the latest job alerts for development lead (administrative & support services) in bristol, eng

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