Senior quality analyst Work, Jobs in Guildford (with Salaries)

Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
FP&A Analyst
KBR —Leatherhead
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Senior Financial Analyst
CSL Seqirus —Maidenhead
- Full-time
- Hybrid work
- Bachelor's degree
- Accounting
Quality And Risk Analyst
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
Sr. Principal Analyst, Microsoft Contract Negotiations & Licensing
Gartner —Egham
- Full-time
- Remote
- Oracle
- AWS
- Analysis skills
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Business Intelligence & Systems Analyst
Hertfordshire County Council —Farnham
- £38,220 - £41,771 a year
- Full-time
- Hybrid work
- English
- SQL
- Analysis skills
8d
Senior Energy Billing Analyst
Optimised Group —Redhill
- Data analysis skills
- Communication skills
- Annual leave
- Life insurance
11d
Business Development Analyst - International Operations and Development
Civil Aviation Authority —Gatwick Airport
- £31,500 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
1d
Finance Analyst
Central London Community Healthcare NHS Trust —London
- £38,488 - £46,852 a year
- Full-time
- Analysis skills
- Rehabilitation centre
- Travel
8d
Senior QC Analyst
Nelsons —London
- Full-time
- ERP systems
- Laboratory experience
- Supervising experience
- Employee discount
Quick apply
3d
Senior Engineer, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Life insurance
Service Desk Ops Manager
DXC Technology —Farnborough
- Full-time
- Management
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
8d
Principal/Senior .NET Developer
Infor —Farnborough
- English
- Java
- AWS
Senior Manager, Real-World Evidence (RWE) Biostatistician
Bristol-Myers Squibb —Uxbridge
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
Senior Commercial Data Analyst
Cazoo —Richmond
- Hybrid work
- SQL
- Mentoring
- Agile
- Employee discount
- Referral programme
8d
Commercial Finance Team Leader (m/f/d)- Sales Incentives & Gross-to-Net
Eaton —Slough
- £60,800 - £89,100 a year
- Sales
- Engineering
- Analysis skills
- Flexible schedule
Associate Analyst, RFP
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
AI Analyst
Light & Wonder —Chiswick
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Annual leave
- Employee assistance programme

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senior quality analyst jobs near guildford

Application Support Analyst

Clinisys -
Woking

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Job details

Permanent

Qualifications

Customer service
Organisational skills
IT
Application support
Environmental issues
AI
Communication skills

Full job description

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Job Description

The Application Support Analyst will work within the Service Management environment administrating and resolving incidents as logged by Clinisys customers within Service Level Agreement timescales as directed by the Service Desk Manager and the Support Director to satisfy the customer and business requirements.

Please note this is a permanent role comprising a five-day week with shifts to cover our core hours of 08:00 – 20:00 for Monday to Friday. Hybrid working model with 3 days in the Woking office.

Responsibilities:

To be responsible for the administration of all incidents raised with the service desk from our customers.
To be fully conversant with the core functionality of Pathology products and that of general disciplines.
To partake in the help desk shifts as required.
To fully understand the service Clinisys has been engaged to deliver in line with contractual and other customer expectations.
To develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and Pathology issues/pressures.
To establish and maintain elevated levels of call ownership - resolving, progressing, and managing all calls to a satisfactory conclusion on the Clinisys call management system, ensuring that appropriate parties (including the customer) are kept up to date on call progress.
To establish a quality working relationship with end users and solve their problems in a timely fashion by using and developing diagnosis, analytical, problem solving, discipline specific and technical skills to achieve Service Levels.
To work with the Senior Application Support Analyst and Application Support Specialist for mentoring and development of diagnosis, analytical, problem solving, discipline specific and technical skills to achieve service levels.
To understand and operate the escalation procedure within the defined limits of time, knowledge, and level of contracted support.
To partake in the training of clients and other members of staff as and when required to resolve or aid resolution of service desk incidents.
To participate in an on-call rota after a qualifying period.
Assist in paid out-of-hours work when requested.
To attend team meetings and agreed training courses.
To be responsive to reasonable requests from your line manager team.
Contribute to and support Pathology team members and build knowledge base.
To progress personal development and encourage the development of other team members.
To complete administrative duties, e.g. holiday, sickness, and overtime forms in a timely manner.

Knowledge, skills, abilities:

Experience of IT systems
Strong motivational skills – can deliver the tasks in difficult circumstances.
Excellent verbal and written communication skills; including communicating with technical and non-technical clients and staff at all organisational levels.
Ability and willingness to work independently.
High-level of customer service skills.
Excellent decision making, and critical and problem-solving skills.
Strong planning and organisational skills.
Adaptability / flexible to changing demands.
Ability to implement and manage change.

Ideally:

Knowledge of Laboratory procedures in a relevant discipline.
Experience in an IT Service Desk environment.
Awareness of a Ticketing System for case logging, progression, and resolution.

This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.

Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

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Refine Your Search

senior quality analyst jobs in guildford

Application Support Analyst

FP&A Analyst

Senior Financial Analyst

Quality And Risk Analyst

Sr. Principal Analyst, Microsoft Contract Negotiations & Licensing

Head of Service Desks - Reading, UK

Business Intelligence & Systems Analyst

Senior Energy Billing Analyst

Business Development Analyst - International Operations and Development

Finance Analyst

Senior QC Analyst

Senior Engineer, Investment Technology

Service Desk Ops Manager

IT Field Technical Analyst

Principal/Senior .NET Developer

Senior Manager, Real-World Evidence (RWE) Biostatistician

Senior Commercial Data Analyst

Commercial Finance Team Leader (m/f/d)- Sales Incentives & Gross-to-Net

Associate Analyst, RFP

AI Analyst

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