Shop supervisor Work, Jobs in Bollington, Chs (with Salaries)

Customer Service Supervisor
The Nursery Store —Chadderton
- Up to £30,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Employee discount
1d
Assistant Manager (Flagship store)
Boots —Manchester
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Assistant Shop Manager - Levenshulme
The Children's Society —Levenshulme
- £24,700 a year
- Weekend availability
- AI
- Free parking
- Annual leave
10d
Store Supervisor
Footasylum —Manchester
- Part-time
- Customer service
- Leadership
- Communication skills
- Employee discount
Retail Supervisor
Screwfix —Glossop
- £14.08 an hour
- Weekend availability
- Annual leave
- Employee discount
Retail Sales Team Leader
Smart School Uniform —Stoke-on-Trent
- £25,000 - £26,500 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Airside - Team Leader
WHSmith Travel —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Retail Assistant Manager - The Trafford Centre, Manchester
Nespresso —Manchester
- £32,243 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Sales - Supervisor
New Look —Stoke-on-Trent
- Part-time
- Microsoft Word
- Retail management
Caretaker/ Site Supervisor
Ready Steady Store Ltd —Worsley
- Up to £26,266.50 a year
- Part-time
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant Store Manager (Retail)
Boots —Northwich
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
10d
Team Leader (Express)
ASDA —Stockport
- £13.10 - £14.10 an hour
- Part-time
- Leadership
- Employee assistance programme
- Employee discount
2d
Replenishment Supervisor
Booker Group —Manchester
- Supervising experience
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Retail Supervisor
Superdrug —Altrincham
- £13.50 an hour
- Supervising experience
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
Supervisor
Mulberry —Manchester
- £27,727.50 a year
- Full-time
- Employee discount
Quick apply
3d
Shift Manager – Full-Time
Heron Foods —Warrington
- £13 an hour
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Team Leader - Manchester Arndale
DCK Group —Manchester
- £13.71 an hour
- Full-time
- Merchandising
- Supervising experience
- Travel
Quick apply
3d
24hr Part Time Supervisor, Kurt Geiger, Trafford
Kurt Geiger —Trafford
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Assistant Store Manager 12 months FTC
Matalan —Rochdale
- From £28,647 a year
- Full-time
- Analysis skills
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Supervisor

The Nursery Store
Chadderton

Quick apply

Job details

Full-time
Up to £30,000 a year
1 day ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

CRM software
Management
Customer service
Complaint handling
Supervising experience
Continuous improvement
IT
Leadership
Communication skills

Full job description

Customer Service Supervisor

We are looking for an experienced Customer Service Supervisor to help lead our growing Customer Service team at The Nursery Store.

This is a hands-on leadership role where you will support our Customer Service Management team in delivering an outstanding experience for our customers while driving team performance, coaching colleagues and continually improving how we work.

You will play a key role in developing people, managing daily operations and ensuring our customers receive a consistent, fair and efficient service across every channel.

What You’ll Be Doing

· Leading and supporting a team of Customer Service Advisors.

· Coaching colleagues to achieve individual and departmental KPIs.

· Managing daily workflow across email, live chat, telephone, social media and marketplace platforms.

· Handling complex customer queries and escalated complaints.

· Monitoring quality, productivity and customer satisfaction.

· Producing performance reports and identifying improvement opportunities.

· Working closely with other departments to resolve customer issues and improve processes.

· Supporting training, development and performance reviews.

· Helping create a positive, supportive and high-performing team culture.

What We’re Looking For

You will already have experience supervising or leading a customer service team and enjoy helping others succeed.

You will be confident making decisions, solving problems and managing competing priorities whilst maintaining a strong customer focus.

We are looking for someone who is:

· A natural leader.

· Passionate about delivering exceptional customer service.

· Calm under pressure.

· Organised and highly motivated.

· Commercially aware.

· An excellent communicator.

· Comfortable working with performance data and KPIs.

· Focused on continuous improvement.

With experience of:

· Supervisory experience within a customer service environment.

· Strong coaching and people management skills.

· Experience handling customer complaints and escalations.

· Excellent written and verbal communication skills.

· Good IT skills and experience using CRM systems.

Hours and Salary

This is a full-time, permanent position.

Working hours are 37.5 hours per week across Monday – Sunday.

Salary up to £30,000 per annum, depending on experience.

Where We Are

Our office is easy to reach:

Just off Junction 22 of the M60/A62.

Free onsite parking available.

Closest train station: Moston.

Closest tram stop: Hollinwood (5-minute walk).

Why Work With Us?

You will be joining a business that places customer experience at the heart of everything we do.

You will have the opportunity to influence how our department operates, develop your leadership skills and play an important role in shaping the future of our Customer Service team.

If you are passionate about leading people and delivering exceptional customer experiences, we would love to hear from you.

Ready to Apply?

Email your CV to: [email protected]

We welcome applicants from all backgrounds.

No agencies please.

Pay: Up to £30,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Application question(s):

Can you easily travel to the OL9 (Chadderton) postcode area?
Do you have experience supervising or leading a customer service team?
Do you have strong written and verbal communication skills?
Do you have experience using CRM systems?
Have you handled customer complaints and escalations?

Work Location: In person

Quick apply

Refine Your Search

shop supervisor jobs in bollington, chs

Customer Service Supervisor

Assistant Manager (Flagship store)

Assistant Shop Manager - Levenshulme

Store Supervisor

Retail Supervisor

Retail Sales Team Leader

Airside - Team Leader

Airside - Team Leader

Retail Assistant Manager - The Trafford Centre, Manchester

Sales - Supervisor

Caretaker/ Site Supervisor

Assistant Store Manager (Retail)

Team Leader (Express)

Replenishment Supervisor

Retail Supervisor

Supervisor

Shift Manager – Full-Time

Team Leader - Manchester Arndale

24hr Part Time Supervisor, Kurt Geiger, Trafford

Assistant Store Manager 12 months FTC

I want to receive the latest job alerts for shop supervisor in bollington, chs

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