Service desk support Work, Jobs in Ledbury, Hef (with Salaries)

2nd Line Support Engineer
QinetiQ —Malvern
- £44,550 - £49,500 a year
- Full-time
- Employee discount
9d
Service Desk Analyst
Gloucestershire Health and Care NHS Foundation Trust —Brockworth
- £28,392 - £31,157 a year
- Full-time
6d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Facilities Coordinator
Support Hub - Office —Cheltenham
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
14d
Housekeeping Operative
ABM —Tewkesbury
- £13.24 an hour
- Weekend availability
14d
Supply Chain Coordinator
GBE Converge —Gloucester
- Up to £32,000 a year
- Full-time
- Computer literacy
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- CRM software
- Azure
- Continuous improvement
- Free parking
Quick apply
9d
Housekeeping Operative
ABM UK —Tewkesbury
- £13.24 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
14d
Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Negotiation
- Annual leave
- Employee discount
13d
Catering & Retirement Villages Team Leader
Platform Housing Group —Malvern
- Up to £36,982 a year
- Full-time
- Supervising experience
- Travel
- Communication skills
- Annual leave
Telephone & Administration Volunteer
British Heart Foundation —Gloucester
- Front desk
- Employee discount
Energy Planning Manager
Gloucestershire County Council —Gloucester
- £59,329 - £68,483 a year
- English
- Annual leave
- Employee assistance programme
3d
Cash Desk Volunteer (Copy) (Copy)
British Heart Foundation —Hereford
- Cash handling
- Employee discount
Cash Desk Volunteer (Homestore)
British Heart Foundation —Cheltenham
- Cash handling
- Employee discount
Hotel - Duty Manager
Premier Inn —Evesham
- Up to £13.86 an hour
- Part-time
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
Associate/ Principal Landscape Architect (Planning)
Rappor —Cheltenham
- Full-time
- Remote
- Master's degree
- Business development
- Bachelor's degree
- Annual leave
- Employee assistance programme
Engineering Supervisor
Emcor —Evesham
- Up to £50,000 a year
- Overtime
- Supervising experience
- Electrical experience
- Employee assistance programme
- Referral programme
Quick apply
Receptionist and Business Support Assistant
Kidwells Solicitors —Hereford
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
22h
Service Desk Analyst
Hazlewoods —Cheltenham
- £27,000 - £35,000 a year
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply

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2nd Line Support Engineer

QinetiQ -
Malvern

Apply Now

Job details

Permanent | Full-time
£44,550 - £49,500 a year
9 days ago

Benefits

Private dental insurance
Company pension
Private medical insurance
Employee discount

Qualifications

TCP
System administration
Systems administration experience
Stakeholder collaboration
IT service management
Technical writing
IP networking
Help desk

Full job description

Job Title:
2nd Line Support Engineer

Location:
Malvern, England, United Kingdom

Role Type:
Permanent – Full Time

Package: £44,550-£49,500 (salary dependent on experience) + Benefits

Role ID: SF20414

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a 2nd Line Support Engineer at our customers Hereford site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As an L2 Support Engineer, you'll play a key role in delivering high-quality 2nd line support across a diverse range of IT systems, infrastructure, applications and services. This is a rare opportunity to join a newly formed team supporting a major Ministry of Defence programme as QinetiQ embarks on an exciting new five-year contract.

Day-to-day, you'll provide technical support, incident resolution, system maintenance and change implementation while working closely with customers, vendors and internal engineering teams. You'll help maintain the availability, security and performance of critical systems operating within a highly secure environment.

Your responsibilities will include:
Resolving incidents and service requests across a broad range of IT services and technologies
Supporting system administration, maintenance, patching and configuration activities
Working closely with customers, third-party suppliers and internal support teams to ensure timely issue resolution
Implementing technical changes in accordance with established change management processes
Producing accurate technical documentation, reports and operational procedures
Willingness to be part of the outside hours rota

Essential experience of the 2nd Line Support Engineer:
At least 3 years' experience in an IT Support, Infrastructure Support or 2nd Line Support role
Experience administering and troubleshooting Windows and/or Linux environments
Strong understanding of networking fundamentals including TCP/IP, DNS, routing, switching and firewalls
Experience patching, maintaining and supporting enterprise systems and infrastructure
Experience using ITSM and Service Desk tools within an ITIL-aligned environment
Understanding of cloud computing concepts and modern IT operational practices

Essential qualifications for the 2nd Line Support Engineer:
Current DV (Developed Vetting) clearance
Minimum of 3 years' professional IT support experience
Experience working within highly secure or restricted environments

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our customers Hereford site 5-days per week.

Please note that all applicants for this role must be willing to go through DV Clearance.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Our Recruitment Process:
At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [email protected] . One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture . www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

#UKI

#LI-JP1

Apply Now

Refine Your Search

service desk support jobs in ledbury, hef

2nd Line Support Engineer

Service Desk Analyst

1st Line Engineer

Facilities Coordinator

Housekeeping Operative

Supply Chain Coordinator

Technical Service Manager

Housekeeping Operative

Patient Access Officer, Band 3

Catering & Retirement Villages Team Leader

Telephone & Administration Volunteer

Energy Planning Manager

Cash Desk Volunteer (Copy) (Copy)

Cash Desk Volunteer (Homestore)

Hotel - Duty Manager

Associate/ Principal Landscape Architect (Planning)

Engineering Supervisor

Receptionist and Business Support Assistant

Service Desk Analyst

IT Support Administrator - Second Tier

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