Debt Work, Jobs in Nottingham, Eng (with Salaries)

Income Officer
Metropolitan Thames Valley —Beeston
- £29,025 - £30,553 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
Quick apply
8d
Credit Controller
Donald Ward Limited —Ilkeston
- From £27,000 a year
- Full-time
- QuickBooks
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Credit Controller
XMA —Nottingham
- £27,000 - £28,500 a year
- Full-time
- Hybrid work
- Life insurance
- Referral programme
11d
Legal Case Handler
PPL PRS —Leicester
- £27,852 a year
- Full-time
- Microsoft Word
8d
Credit Controller - Grant Handling
Monnoyeur —Nottingham
- Full-time
- Customer service
Bookkeeper & Financial Reporting Officer
March House Farm —Melton Mowbray
- From £25,000 a year
- Part-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Collections Analyst
Culina Group —Risley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Legal Executive
PPL PRS —Leicester
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Computer skills
8d
Credit Management Assistant
Lithia UK —Nottingham
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
Credit Controller
REFLEX LABELS LIMITED —Leicester
- Part-time
- Analysis skills
- Communication skills
- Analytics
9d
Salesforce Developer
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Software troubleshooting
- Salesforce
- Communication skills
Support Worker
Ilkeston —Ilkeston
- £12.71 an hour
- Weekend availability
- Medication administration
- Annual leave
- Employee assistance programme
Quick apply
Lead Software Engineer
Microlise —Nottingham
- From £55,000 a year
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Sales Ledger Assistant
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Trainee Real Estate/Community Associate
Celvista Limited —Leicester
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
Female Support Worker
Ilkeston —Ilkeston
- £12.71 an hour
- Weekend availability
- Medication administration
- Annual leave
- Employee assistance programme
Quick apply
1d
Accounts Manager
Pearl truck stop ltd —Swadlincote
- £44,850 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Computer skills
- Free parking
Quick apply
Principal Engineer (AWS & Java)
London Stock Exchange Group —Nottingham
- Full-time
- AWS
- Mentoring
Dispute Resolution Solicitor
Eventus Recruitment Group —Loughborough
- £40,000 - £55,000 a year
- Call to connect
- Hybrid work
- Business development
- Communication skills
- Free parking
Group Enterprise Architect
Brush Group —Loughborough
- Hybrid work
- Mentoring
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance

I want to receive the latest job alerts for debt in nottingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Income Officer

Metropolitan Thames Valley -
Beeston

Quick apply

Job details

Full-time
£29,025 - £30,553 a year
8 days ago

Benefits

Free parking
On-site parking

Qualifications

Client engagement
Outbound debtor call management
Arrears management
Accounts Receivable Credit Control
Account escalation for debt management
Customer interaction
Rent arrears recovery in social housing
Outbound calling
Signposting to community resources
Communication skills
Negotiation

Full job description

Income Officer - Please note this role is known internally as Customer Accounts Advisor.

Location: Beeston, Nottingham NG9 1LA – Free on-site parking subject to availability

Salary Banding: £29,025 - £30,553 (Dependent upon experience)

Contract Type: Permanent based on a 37.5hr week - Monday to Friday – Hybrid working.

Join MTVH as a Customer Accounts Advisor (Home Ownership)

Due to an internal promotion MTVH are seeking a passionate individual to deliver exceptional customer experiences within our Income Collections Team. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you.

As a Customer Accounts Advisor, you will:

Proactively review and manage Home Ownership accounts in arrears, including those at risk of legal action or eviction.
Demonstrate empathy and a commitment to helping others, while maintaining clarity and firmness in outcomes and expectations.

Key Responsibilities

Engage with customers primarily via outbound calls, as well as email and letters.
Prevent and reduce arrears by providing information, support, and negotiating payment arrangements.
Signpost customers to external funding where applicable.
Assist residents with welfare benefits queries to help maximize their income.
Collaborate with internal teams and external agencies to resolve issues and enhance resident support.
Follow the debt recovery process, including legal proceedings when necessary.

What You’ll Need to Succeed

Excellent communication and negotiation skills.
Proven experience in collections.
Strong knowledge of Homeownership tenure; understanding of Social Housing is desirable.
Ability to manage your caseload independently and work collaboratively within a team.
Attention to detail and a process-driven approach.
Empathy, sound judgment, and the ability to assess and decide on the best course of action for each case.
Prior knowledge of welfare benefits and experience in collections or social housing is advantageous.

Working Arrangements

Hybrid working pattern with alternating shifts between 8am – 6pm, Monday to Friday.
Rotas and shift patterns provided at least four weeks in advance.

Why MTVH?

At MTVH, our values shape everything we do. We are committed to supporting your growth and fostering a collaborative, inclusive environment.

As a Customer Accounts Advisor, you will benefit from:

Comprehensive in-house training to continually develop and enhance your skills.
Access to a wide range of learning and development programs, including workshops, e-learning, and mentoring, designed to help you progress within the organization.
Opportunities to participate in cross-team projects, staff engagement initiatives, and leadership development programs.
Regular feedback and support from experienced managers who are invested in your success.
A diverse and inclusive environment where your contributions are recognised and celebrated.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

Phone:
Email:

Quick apply

Refine Your Search

debt jobs in nottingham, eng

Income Officer

Credit Controller

Credit Controller

Legal Case Handler

Credit Controller - Grant Handling

Bookkeeper & Financial Reporting Officer

Collections Analyst

Legal Executive

Credit Management Assistant

Credit Controller

Salesforce Developer

Support Worker

Lead Software Engineer

Sales Ledger Assistant

Trainee Real Estate/Community Associate

Female Support Worker

Accounts Manager

Principal Engineer (AWS & Java)

Dispute Resolution Solicitor

Group Enterprise Architect

I want to receive the latest job alerts for debt in nottingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected