Top javascript developer Work, Jobs (with Salaries)

Premium Support Engineer (London)
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- Full-time
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n8n —London
- £190,000 a year
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- English
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Corporate LinX —Andover
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- Hybrid work
- English
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7d
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Eventogy —London
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- Full-time
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- Bachelor's degree
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- Full-time
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Salesforce —London
- Full-time
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7d
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Insolvency Service —Birmingham
- £48,429 - £54,686 a year
- Part-time
- Azure
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7d
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Amazon Development Centre (London) Limited —London
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FDJ UNITED —South Wimbledon
- Full-time
- Laboratory experience
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5d
Product Designer (Remote, UK based)
WQA —London
- £20,000 - £32,000 a year
- Full-time
- English
- Project management
- Bachelor's degree
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NTT Ltd —London
- Azure
- Oracle
- Java

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Premium Support Engineer (London)

Replit -
London

Apply Now

Job details

Full-time

Benefits

Life insurance

Qualifications

Technical support
Zendesk
JavaScript
Systems engineering
AI
Communication skills
Python
Debugging

Full job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.

Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.

You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.

In this role you will:

Provide swift, high-priority support to Premium customers, responding within strict SLAs.
Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
Lead customer-facing communications during outages or incidents.
Identify recurring issues and collaborate internally to reduce time-to-resolution.
Contribute to internal tooling, automation, and documentation that improves team efficiency.
Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.

Required skills and experience:

3+ years in technical support, developer support, or systems engineering.
Experience providing rapid-response support to high-value or enterprise customers.
Strong debugging skills with JavaScript, Python, or similar languages.
Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.

Nice to have:

Has used Replit in the last 3 to 6 months.
Experience working with IDEs, terminals, or other common developer tools.
Experience with AI tools (Claude, ChatGPT, etc.)

What we value:

Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
Continuous learning: Passion for staying current with industry best practices and new technologies
Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems

Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence.

Full-Time Employee Benefits Include:

Competitive Salary & Equity

401(k) Program with a 4% match (US Only)

Health, Dental, Vision and Life Insurance

Short Term and Long Term Disability

Paid Parental, Medical, Caregiver Leave

Flexible Time Off (FTO) + Holidays

Commuter Benefits (In-Office Only)

Monthly Wellness Stipend

Autonomous Work Environment

In Office Set-Up Reimbursement (In-Office Only)

Quarterly Team Gatherings

In Office Amenities (In-Office Only)

Want to learn more about what we are up to?

Meet the Replit Agent
Replit: Make an app for that
Replit Blog
Amjad TED Talk

Interviewing + Culture at Replit

Operating Principles
Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Apply Now

Refine Your Search

top javascript developer jobs

Premium Support Engineer (London)

Senior Product Engineer (TS/NodeJS/Vue)

Senior Developer

Software Test Analyst

Senior Front End Software Engineer - Application Development

Quality Assurance Engineer

Technical Solutions Engineer

Senior Full Stack Developer

Senior Software Engineer (Cards)

Integrations Developer

Full Stack Product Engineer (SAAS) - (hybrid)

Senior React Native Engineer

Senior Technical Product Manager - Wallets (100% Remote)

QE AI Lead Engineer

Forward Deployed Engineer

Senior Developer

UX Designer (Design Systems) - Fire TV/Tablet , Devices and Services Design Team

QA software engineer, Android

Product Designer (Remote, UK based)

QE AI Lead Engineer

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