Helpdesk support Work, Jobs in Manchester, Gtm (with Salaries)

Helpdesk Operative
Sodexo —Manchester
- £13.17 - £14.05 an hour
- Full-time
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
7d
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Customer Operations Co-ordinator
SafeGroup Services Limited —Manchester
- £29,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Sick pay
Quick apply
10d
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
9d
FM Operations Support Administrator - Manchester
Savills Management Resources —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Customer service
8d
Recycling Operative
OCS Group —Manchester
- £13.45 an hour
- Day shift
- Customer service
- Supervising experience
- Team management
Quick apply
7d
Data Centre Engineer - Manchester
ONNEC Group —Manchester
- £30,000 - £42,000 a year
- Full-time
- Maintenance
Quick apply
1d
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
4d
HR Coordinator
Greenergy —Manchester
- Hybrid work
- Writing skills
- Travel
- Recruiting
- Annual leave
- Employee discount
Quick apply
7d
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
Lead Caretaker
Prospere Learning Trust —Wythenshawe
- £29,064 - £32,061 a year
- Full-time
- Organisational skills
- Leadership
- School
- Annual leave
- Employee assistance programme
4h
Business Services Associate – 12 Month Fixed Term Contract
Circle Health Group —Cheadle
- Up to £25,206 a year
- Full-time
- Data entry
- Employee discount
- Life insurance
9d
FTC IT Technician
NRG Riverside —Wigan
- £33,475 a year
- Monday to Friday
- Databases
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Building Manager
MCR Property Group Ltd —Manchester
- £40,000 - £45,000 a year
- Management
- Continuous improvement
- Organisational skills
Quick apply
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- Computer networking
- IT
- School
- Employee assistance programme
- Employee discount
Quick apply
P2P Senior Analyst ( INTERNAL ONLY)
Culina Group —Warrington
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
11d
PFI Estates Officer
East Lancashire Hospitals NHS Trust —Blackburn
- £32,073 - £39,043 a year
- Full-time
- CAD
9d
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management

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helpdesk support jobs near manchester, gtm

Helpdesk Operative

Sodexo -
Manchester

Quick apply

Job details

Full-time
£13.17 - £14.05 an hour
1 day ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Transport links
Life insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Infection prevention & control
Internal department liaison
Complaint handling
Organisational skills
Customer interaction
Manual handling
Communication skills

Full job description

Job Introduction

Helpdesk Operative
£13.17 to £14.05, Dependant on Experience
37.5 Hours Per Week
Monday to Friday
Location is Manchester Central Hospital, Oxford Road, Manchester, M13 9WL

Check your local transport links here: Plan Your Journey | Traveline the destination you should input is M13 9WL

Please take the time to read the attached job description

Join our dynamic team at Manchester Central Hospital as a Helpdesk Operative, where your exceptional communication skills and proactive approach will play a vital role in delivering seamless Estates and Facilities support across one of the UK’s leading healthcare institutions.

As the first point of contact for all service requests, you will thrive in a fast paced environment, demonstrating professionalism, efficiency, and a commitment to excellent customer service. This is an exciting opportunity for a dedicated individual with a background in customer focused roles, ideally within healthcare or facilities management, to make a meaningful difference in a prestigious setting.

If you are motivated by working in a collaborative team, possess strong organisational skills, and are eager to contribute to a high standard service that supports patient care and operational excellence, we want to hear from you.

What you’ll do:

Act as the first point of contact for all Estates AND Facilities Helpdesk enquiries via calls and emails
Respond promptly to requests, accurately logging and assigning work orders in line with SLAs and KPIs
Monitor and update task records to reflect real time status and completion of requests
Liaise with internal teams to coordinate timely responses and ensure efficient service delivery
Handle customer complaints professionally, escalating issues when necessary and maintaining documentation
Support administrative duties such as filing, record keeping, and guiding new team members
Maintain a professional appearance and adhere to company policies, including uniform and ID badge requirements
Flexibility to work in different areas, assist with cover during leave or sickness, and perform additional duties as directed

What you bring:

Strong communication skills to effectively interact with customers, colleagues, and patients
Experience working in a customer focused environment, preferably within healthcare
Ability to work efficiently under pressure in a busy and dynamic setting.
Good understanding of health and safety, manual handling, and infection control practices
Professional attitude with high standards of personal hygiene, confidentiality, and behaviour
Ability to work as part of a team, demonstrate flexibility, and respond constructively to unpredictable situations

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

Mental health and wellbeing resources
Employee Assistance Programme (including financial/legal advice and personal support)
Free health and wellbeing app with 24/7 virtual GP access
Discounts on high street brands for you and your family
Salary finance tools and financial wellbeing resources
Retirement savings plan and life insurance
Full training and protective uniform provided.
Opportunities to gain experience through learning and development.
Cycle to Work scheme and volunteering opportunities.
Flexible working and a dynamic team environment
Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Quick apply

Refine Your Search

helpdesk support jobs in manchester, gtm

Helpdesk Operative

Helpdesk Operator

Technical Helpdesk Agent

Customer Operations Co-ordinator

Application Support Technician (8-Month Fixed Term)

FM Operations Support Administrator - Manchester

Recycling Operative

Data Centre Engineer - Manchester

Office Coordinator

HR Coordinator

Web Designer & Developer

Lead Caretaker

Business Services Associate – 12 Month Fixed Term Contract

FTC IT Technician

Building Manager

Level 4 Network Engineer Apprentice

P2P Senior Analyst ( INTERNAL ONLY)

PFI Estates Officer

Mobile Technical Operative - Mechanical

Technical Manager

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