Hardware engineer Work, Jobs in Bolton, Gtm (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
13d
Senior Support Team Member
Pixel Inspiration —Altrincham
- From £28,500 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8h
MongoDB-Site Reliability
Barclays —Knutsford
Lead Graphics Programmer
Cloud Imperium Games —Manchester
- Software troubleshooting
- Team management
Staff Software Performance Engineer - Team Lead
Arm —Manchester
- £97,300 - £131,700 a year
- Hybrid work
- Team management
Senior Java Developer
Vix Technology —Manchester
- £75 - £95 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Employee assistance programme
Quick apply
Project Design Authority / Systems Design Authority
Thales —Cheadle
- Full-time
- Travel
- Up to 25% travel
- Annual leave
- Employee assistance programme
Fire Operations Response Engineer
GMCA —Manchester
- £39,152 - £42,839 a year
- Hybrid work
- No degree
5h
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior Embedded Software Engineer
Chroma Engineering —Stockport
- £55,000 - £65,000 a year
- Full-time
- Engineering
- In-person
- Leadership
- Referral programme
Quick apply
2h
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
1d

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Senior Support Team Member
Pixel Inspiration —Altrincham
The helpdesk aspect of the position will involve taking direct calls from clients & engineers, pro-actively troubleshooting issues, resolving problems and…
From £28,500 a year
Quick apply
8h
Senior Academic Administrator
University of Greater Manchester —Bolton
This particular vacancy will be focused on senior academic administration of the Pre-Registration Nursing programmes.
£29,588 - £34,610 a year
4h

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1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

Up to £26,298 a year
13 days ago

Qualifications

Technical troubleshooting
IT service management
LAN
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Help desk

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

hardware engineer jobs in bolton, gtm

1st Line Support IT Engineer

Senior Support Team Member

MongoDB-Site Reliability

Lead Graphics Programmer

Staff Software Performance Engineer - Team Lead

Senior Java Developer

Project Design Authority / Systems Design Authority

Fire Operations Response Engineer

3rd Line Support Engineer

Senior Embedded Software Engineer

IT & Maintenance Support Administrator

More jobs to discover

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