QSX TRANSPORT LTD — WE ARE HIRING
Self-Employed Customer Operations & Sales Coordinator
QSX Transport Ltd is looking for an experienced, confident and self-motivated individual to join our growing transport and logistics business on a self-employed basis.
This is a remote/home-based role, but the successful applicant must live within approximately 30 miles of Manchester, as we may require one face-to-face meeting each week to review progress, discuss customers and plan upcoming work.
We are looking for someone who is excellent with customers and confident on the phone. You will be speaking with potential customers, explaining our services, answering questions, preparing quotations and following up enquiries with the aim of converting leads into bookings.
Main Responsibilities
- Respond to customer enquiries by phone, WhatsApp and email
- Speak confidently with customers and understand their requirements
- Clearly explain QSX Transport’s services and what we can offer
- Prepare and send quotations
- Follow up leads, quotations and potential bookings
- Convert enquiries into confirmed customers
- Schedule jobs, appointments and delivery times
- Maintain accurate customer information and records
- Follow up existing customers and ongoing jobs
- Support sales and marketing activities
- Identify new business opportunities
- Communicate with drivers and the operations team
- Help ensure customers receive a professional and positive experience
What We Are Looking For
We are particularly interested in someone with previous experience in customer service, sales, transport, logistics, removals, delivery or a similar industry.
You should be:
- Confident and professional when speaking to customers
- Excellent at explaining services and building customer trust
- Comfortable making outbound calls and following up leads
- Experienced in sales or customer-facing roles
- Well organised and able to manage several enquiries at once
- Self-motivated and able to work independently
- Reliable and professional
- Strong in written and spoken English
- Comfortable using email, WhatsApp and Microsoft Office
- Able to use a laptop/desktop and online systems confidently
- Previous experience in transport or logistics is highly desirable
Most importantly, we need someone who can communicate well and confidently convince customers to choose QSX Transport.
Working Arrangement
Job type: Self-employed / contractorLocation: Remote / home-basedApplicant location: Within approximately 30 miles of ManchesterHours: Approximately 6–8 hours per dayEquipment: Own laptop or desktop computer requiredInternet: Reliable high-speed internet requiredMeetings: Approximately one face-to-face meeting per week in the Manchester areaStart: Ideally within the next 3–4 weeks
Pay
£80–£130 per day, depending on experience, performance and responsibilities.
The role offers the opportunity to grow with QSX Transport as the business expands.
If you have strong customer service and sales experience, enjoy speaking to people and believe you can help us turn enquiries into bookings, we’d like to hear from you.
Pay: £23,500.00-£27,000.00 per year
Work Location: Remote
