Job title: Quality Assurance Engineer
Salary: £ 64,945.00 - £ 67,000.00
Contract details: Permanent
Location*: Lilliebridge, Acton
Application closing date: 20/08/2026 at 2359
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Job role
Logistics and Manufacturing (L&M) manage a wide range of activities within Transport for London – including overhauling, manufacturing and fabricating railway points and crossings, carpentry, plant equipment and a wide range of train components including electronics, electro-mechanical and pneumatics - from wheels, brakes and motors, through radios and door motors to signalling equipment - in one of London’s largest manufacturing businesses.
We are looking for a candidate to become a key member of the L&M Quality and Compliance team, to ensure and provide evidence to the Head of Logistics & Manufacturing, that First Line Assurance activities (including Safety Critical Parts and Items) within Asset Operations comply to LUL Cat 1 Safety Critical Engineering Standards and documented Maintenance Regimes. Thus, ensuring that the specified levels of safety, quality, reliability and cost are consistently achieved and driven down by suppliers (internal maintainers and external suppliers) of spares, overhaul and repair services. Additionally structure, conduct, monitor and report on Audits, to ensure that business risks are understood, addressed and comply with LUL standards.
Key Accountabilities
- Provide documented evidence of Assurance to the Relevant Project Manager and subsequently Head of Logistics & Manufacturing that all internal/external suppliers and maintenance processes comply with safety engineering standard standards.
- Evaluate potential new suppliers & expert advice from the quality assurance point of view and coach/develop them to meet required standards whilst supporting the TFL procurement process through the PQQ, ITT and contract award stages and then onto contract implementation.
- Ensuring that suppliers are delivering in line with the specification as stated within TFL Contracts by means of developing, reviewing and approving suppliers Quality Plans, Inspection & Test Plans, PFMEAS.
- Provide Quality Assurance advice and guidance to Operations, Commercial and Procurement for Project programs and renewals to ensure the company complies with Quality and National standards.
- Co-ordinate and undertake audits of local departmental management & maintenance processes to ensure employees are working in accordance with stated requirements.
- Identifying and implementing improvements to the supply chain and internal processes to drive down the cost of warranty claims to the business.
- Conduct FAI's, PFMEAs, process Inspections to ensure all items are correct at the point of use and to drive down nil stocks and costs to the business.
- Ensure warranty claim management through internal/external suppliers is adequately maintained to ensure warranty is reduced driving reliability improvements.
- Support Central Engineering on investigations and drive process improvements to implement best practice and drive continuous improvement in the area of quality assurance.
Skills, Knowledge & Experience
Skills
- Proven ability to communicate (both verbally and written) with people at all levels, including both external and internal stakeholders, in a positive and consistent manner. Ability to present information in a clear and simple manner to get “buy in” at different levels within internal and external organisations.
- Self-motivated and able to get work done with minimal supervision.
- Numerate and able to analyse complex data and formulate appropriate plans for improvement.
- Proficient in the use of IT applications. eg. MS Office, Excel.
- Demonstrated ability to apply commercial awareness to complex business problems.
- Due to the nature of the work the post holder will be good but diplomatic judgment, great resolve and unquestionable integrity.
Knowledge
- Knowledge of LULs Operators Safety Certification, under ROGS (Railway and Other Guided Systems) Railway Group Standards and comply to safety legislation which includes the Health & Safety at Work Act, Fire Precautions Act 1971 and associated regulations.
- Knowledge of quality assurance techniques and improvements for the control of Safety Critical parts and items within a railway or manufacturing environment.
- Knowledge of supplier quality development and auditing.
- Have a railway/automotive/process/manufacturing engineering background, qualified to at least Btec HNC level (Mechanical and/or Electrical) with suitable relevant experience in quality assurance. Practical experience with quality assurance and problem-solving tools, e.g. G8D, Pareto, statistical analysis, PFMEA.
Experience
- Experienced in quality assurance techniques and improvements within a railway or manufacturing environment.
- Ability to review and interpret British and International standards in order to provide guidance internally and externally to ensure their compliance.
- Experience in supplier quality development and auditing.
- Experience with using quality assurance and problem-solving tools, e.g. G8D, Pareto, statistical analysis, PFMEA.
- Must be business focused with commitment to continuous improvement, performance, reliability and financial efficiency.
Application Process
- Please apply using your CV only
- Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
- PDF format preferred and do not include any photographs or images
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.
Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
29 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
