Technical support engineer Work, Jobs in West Ham (with Salaries)

Systems Engineer
Atlas Technica —London
- Full-time
- Google Suite
- SharePoint
- In-person
Quick apply
15h
Onsite Engineer - London
Cloudbox —London
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
- Life insurance
Quick apply
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
5d
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
14d
Field Service Engineer
Zenzero Solutions —London
- In-person
- Flexible schedule
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
2d
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
6d
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
9d
Technical Services Engineer
Dr. Martens —London
- Full-time
- Hybrid work
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
1h

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IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
This is a full time office based position at our Head office, however you will need to have a car and be able to drive to attend our other offices based in…
£27,000 - £30,000 a year
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IT Support Technician
IT MANAGMENT LTD —London
College Level 2 qualification in IT (or above). 4 days working from home. Modern equipment provided for home working. Employment Type: Permanent, Full-Time.
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technical support engineer jobs near west ham

Systems Engineer

Atlas Technica -
London

Quick apply

Job details

Full-time
15 hours ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
Desktop support
Google Suite
TCP
Systems administration experience
LAN
Ticket management
Bloomberg
Network infrastructure
Ticket management systems
Systems engineering
SharePoint
IP networking
Customer support
VMWare
Citrix
Communication skills
Intune
Mobile devices

Full job description

Title: Systems Engineer
Reports to: Client Technology Manager
Department: Support UK
Location: London, United Kingdom – Onsite
Term: Full-Time, Salaried
Hours: 9-6 PM GMT

About Atlas Technica

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview

We are seeking a Systems Engineer to join our growing Support team in London. This is a hands-on technical role providing onsite support, troubleshooting, systems administration, and escalation support across client technology environments.

The Systems Engineer will work closely with other Systems Engineers, Senior Systems Engineers, and Client Technology Managers in a collaborative environment that provides strong opportunities for continued technical growth. This role also offers exposure to more advanced support, infrastructure, and project work as technical capability develops.

The successful candidate will combine strong technical troubleshooting skills with excellent communication, organization, ownership, and a customer-first approach to supporting users and client environments.

Position Responsibilities:

Provide onsite IT support and technical assistance to users
Manage and resolve support requests through the organization's ticketing system
Troubleshoot end-user issues across Microsoft Windows, Microsoft Office, desktops, laptops, mobile devices, and related technologies
Support Microsoft 365 environments, including Exchange Online, SharePoint Online, Microsoft Intune, Microsoft Teams, and Microsoft Entra ID
Assist with systems administration across Microsoft Windows Server, Active Directory, Group Policy, identity, access, and endpoint-management technologies
Troubleshoot networking, virtualization, security, and infrastructure-related issues within assigned client environments
Escalate complex technical issues appropriately and collaborate with Senior Systems Engineers and other technical resources through resolution
Maintain accurate technical documentation, ticket notes, procedures, and client-environment information
Follow Atlas Technica's technical standards, security requirements, documentation expectations, and strict change-control procedures
Participate in advanced support, infrastructure initiatives, and project work as experience and technical capability develop

Requirements:

2+ years of relevant IT experience in desktop support, systems engineering, systems administration, or a related technical environment
Strong end-user and desktop support experience across Microsoft Windows, Microsoft Office, desktops, laptops, mobile devices, and common workplace technologies
Experience supporting Microsoft 365 environments, including Exchange Online, SharePoint Online, Microsoft Intune, and Microsoft Entra ID
Working knowledge of Microsoft Windows Server, Active Directory, Group Policy, and related systems-administration technologies
Experience supporting endpoint protection or threat-management solutions such as Sophos or similar platforms
Basic understanding of virtualization technologies such as VMware or Hyper-V
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN, VPN, routing, switching, wireless networking, and firewalls
Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical users
Strong troubleshooting, organization, documentation, and problem-solving skills
Ability to work effectively both independently and collaboratively within a fast-paced support environment
Previous experience working within an MSP, professional services, or high-touch client support environment strongly preferred
Ability to work onsite full-time in the Atlas Technica London office
Ability to perform the physical requirements necessary to support onsite IT operations, including occasionally lifting or carrying equipment up to approximately 23 kg (50 lbs), sitting or standing for extended periods, climbing stairs, bending, kneeling, crouching, reaching, and safely accessing workstations, equipment, and other onsite IT areas as required

Desirable Qualities:

Financial services experience supporting hedge funds, private equity firms, investment managers, or similar organizations
Familiarity with financial market applications such as Bloomberg, Thomson Reuters, FactSet, or Capital IQ
MSP experience, particularly with ConnectWise or similar service-management platforms
Exposure to Microsoft Azure, AWS, or other public-cloud environments
Experience with platforms such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch, or similar technologies
Experience supporting Citrix XenApp or similar virtual application technologies
Experience with cybersecurity and email-security solutions such as CrowdStrike, Carbon Black, Cylance, Mimecast, Proofpoint, or similar platforms
Additional experience with storage, virtualization, or infrastructure technologies such as Nimble, Pure Storage, NetApp, Dell EMC, VMware, Hyper-V, or XenServer

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Quick apply

Refine Your Search

technical support engineer jobs in west ham

Systems Engineer

Onsite Engineer - London

2nd Line Service Desk Engineer Level 2.

Technical Support Engineer - Digital Customer Success

Field Service Engineer

Technical Support Senior Engineer, Chiller

Senior Manager - Technical Support Engineering

2nd Line Helpdesk Engineer - Basildon or Yateley Office

First Line Technical Support Engineer

Store Technology Engineer

First Line Technical Support Engineer (Shift Patterns)

Customer Success Engineer UK

AI Engineer, Enablement (London)

Senior ICT & Security Engineer - London

1st Line Helpdesk Engineer - Basildon

Senior ICT & Security Engineer - London

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

Technical Services Engineer

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