Learning and development administrator Work, Jobs in Lichfield (with Salaries)

Administrator
Operose Health —Coventry
- £24,960 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Principal Pensions Administrator
Hymans Robertson LLP —Birmingham
- £36,000 - £48,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
Quick apply
21h
Transport Coordinator
Gist Limited —Nuneaton
- Up to £33,000 a year
- Full-time
- Supervising experience
- Leadership
- Employee assistance programme
- Employee discount
12h
Transport Coordinator - 12 Month FTC
Gist Limited —Nuneaton
- Up to £33,000 a year
- Day shift
- Supervising experience
- Leadership
- Employee assistance programme
- Employee discount
12h
Sales Excellence Administrator - Part Time 20.5hrs Per Week
MANN+HUMMEL —Wolverhampton
- Part-time
- Computer literacy
- Salesforce
- Organisational skills
- Annual leave
Quick apply
5d
Data Governance Senior Consultant
Capgemini —Birmingham
- Hybrid work
- Azure
8d
Senior SAP SuccessFactors EC Payroll Consultant
Capgemini —Birmingham
- Hybrid work
- Product management
- Mentoring
- Agile
5d
Senior Cloud and Network Engineer
thyssenkrupp Materials UK —Cradley Heath
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
13d
HR Shared Services Administrator
Shaw Trust —Oldbury
- £26,228 - £32,083 a year
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
13h
Administrator
OCS Group —Wolverhampton
- £13.69 an hour
- Monday to Friday
- Customer service
- Data entry
- Communication skills
16h
Administrator
OCS Group —Wolverhampton
- £13.69 an hour
- Monday to Friday
- Customer service
- Data entry
- Communication skills
Quick apply
16h

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learning and development administrator jobs near lichfield

Administrator

Operose Health -
Coventry

Quick apply

Job details

£24,960 a year

Benefits

Cycle to work scheme
Annual leave
Car scheme
Free fitness classes

Qualifications

Document control
Record keeping
EMIS Web
Clinical record keeping
Customer service
Updating electronic health records
Updating electronic care records
Administrative support experience
Filing
Scanning
Administrative experience
Medical reception and administration experience
Organisational skills
Data collection
Patient record updating
Patient registration
Document management
Managing patient records
Document management systems
Medical terminology
Delegation
Communication skills

Full job description

Job Introduction

How we’ll support you:

27 days annual leave plus bank holidays pro rata.
Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
Car benefit scheme – specialising in electric vehicles.
Cycle to work scheme.
Travel season ticket loans
Discount cards.
Employee wellbeing services including free yoga videos and employee wellbeing app.

Job Introduction

Job Title: GP Practice Administrator

Location: GP Practice (Meridian Practice)
Reports to: Practice Manager

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners

Job Purpose

To provide comprehensive administrative support within a busy GP practice, ensuring efficient handling of patient information, referrals, and communication systems. The role requires proficient use of EMIS Web and document management systems such as Docman. The job is across two practices.

Key Responsibilities

Referrals Management

Process GP referrals to hospitals, clinics, and external services
Use the NHS e-Referral Service (e-RS) where appropriate
Ensure referrals are completed accurately with all supporting documentation
Track and follow up on outstanding or urgent referrals
Liaise with patients and external providers regarding referral queries

Patient Registration & Amendments

Register new patients onto EMIS Web
Process patient deductions and transfers
Update and amend patient demographic details (address, contact details, GP links)
Ensure accurate record-keeping in line with NHS guidelines

Document Management (Docman)

Process incoming clinical documents via Docman
Accurately code and allocate documents to relevant clinicians
Scan, upload, and file patient correspondence
Ensure documents are reviewed and actioned in a timely manner

Task Management

Manage and action tasks within EMIS Web
Assign tasks to appropriate clinicians or team members
Monitor outstanding tasks and ensure timely completion
Respond to internal task queries efficiently

Email & Communication Handling

Monitor shared practice email inboxes
Respond to patient and third-party enquiries appropriately
Forward clinical or urgent queries to relevant staff
Maintain professional and confidential communication at all times

General Administrative Duties

Maintain accurate patient records
Support prescription processing workflows
Handle general administrative queries from patients and staff
Assist with audits, data collection, and reporting when required.
Answer patients calls and cover reception when required.

Compliance & Confidentiality

Adhere to GDPR and NHS confidentiality guidelines
Ensure all patient information is handled securely
Follow practice policies and procedures

Person Specification

Essential

Previous administrative experience (preferably in a GP or healthcare setting)
Experience using EMIS Web
Experience with Docman
Strong attention to detail and accuracy.
Good customer services.
Excellent organisational and communication skills
Ability to prioritise workload in a busy environment

Desirable

Knowledge of NHS referral pathways and e-RS
Understanding of medical terminology
Experience in primary care administration

Working Environment

Fast-paced GP practice setting
High volume of patient data and administrative tasks
Team-based working with clinicians and admin staff

Quick apply

Refine Your Search

learning and development administrator jobs in lichfield

Administrator

Principal Pensions Administrator

Transport Coordinator

Transport Coordinator - 12 Month FTC

Sales Excellence Administrator - Part Time 20.5hrs Per Week

Data Governance Senior Consultant

Senior SAP SuccessFactors EC Payroll Consultant

Senior Cloud and Network Engineer

HR Shared Services Administrator

Administrator

Administrator

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