It support technician Work, Jobs in Dummer, Ham (with Salaries)

Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Team Lead, Technical Support
Seequent —Reading
- Remote
- Computer literacy
- English
- Continuous improvement
Technical Support Engineer
Trane Technologies —Southampton
- Full-time
- Schematics
- Engineering
- Continuous improvement
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- Continuous improvement
- AI
- Leadership
Quick apply
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
Application Support Engineer
Unily —Godalming
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- No degree
Quick apply
6d
Finance Systems Administrator
Ocean Infinity —Southampton
- Up to £50,000 a year
- Full-time
- Salesforce
- JavaScript
- Communication skills
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
Service Desk Ops Manager
DXC Technology —Farnborough
- Full-time
- Continuous improvement
- Recruiting
- Training & development
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- CRM software
- Computer literacy
- Travel
Field Application Engineer, UK - Reconeyez
Vosker —Farnborough
- Full-time
- Hybrid work
- Up to 50% travel
- Computer networking
- Communication skills
Quick apply
Software Service/Automation Field Engineer
Hyster-Yale Group —Frimley
- Full-time
- Travel
- Up to 25% travel
AMPA Systems Administrator, Farnborough
GBA5 EntServ UK Limited —Farnborough
- Weekend availability
- Microsoft Word
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply
Administrator (Mobile Devices)
Capita —Fareham
- £25,155 a year
- Full-time
- Computer literacy
- Organisational skills
Sr Tech Support Professional - Matrikon
Honeywell —Bracknell
- Full-time
- CRM software
- Doctoral degree
- Computer Science
Graduate Broadcast Engineer - Support
Techex —Bracknell
- Computer Science
- Engineering
- Maintenance
- Work from home
Quick apply
Senior Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Continuous improvement
- Scripting
- In-person
- Work from home
Quick apply
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
12d

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it support technician jobs near dummer, ham

Technical Support Engineer

Aspen Technology -
Reading

Apply Now

Job details

Qualifications

Technical troubleshooting
Engineering
English
Master's degree
Bachelor's degree
Scripting
Software testing
Customer support
Customer interaction
Communication skills
Pre-sales
Help desk

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

AspenTech is looking for skilled Technical Support Engineers to join our team in two distinct areas: Engineering Solutions and Subsurface Science & Engineering Solutions (SSE). Candidates should apply based on their area of expertise, either in engineering process simulation or geoscience subsurface modeling. This role offers opportunities to work with cutting-edge technology, providing world-class customer support, training, and product expertise.

For Engineering Solutions:

Provide technical support for Aspen Engineering solutions (Aspen Plus, HYSYS, ACCE, EDR, or other related tools), troubleshooting complex technical and simulation issues.

Deliver customer training and maintain up-to-date training materials for engineering products.

Collaborate with customers to optimize workflows and recommend improvements to achieve better outcomes using our solutions.

Engage with R&D teams to suggest product improvements based on customer feedback and your own insights.

Conduct pre-release testing of software, contribute to product enhancement, and author white papers for the knowledge base.

Travel to customer sites as required, with travel typically being less than 30%.

For Subsurface Science & Engineering Solutions:

Provide technical support for Aspen SSE products (SKUA, RMS) with a focus on reservoir modeling and geoscience workflows.

Deliver high-quality training on subsurface modeling tools, assisting customers in optimizing their use of the software for geological applications.

Assist in pre-sales consultations by identifying prospects’ business challenges and positioning AspenTech products as solutions.

Troubleshoot complex geoscience-related technical issues and work with internal teams to drive timely solutions.

Participate in industry events, contribute to departmental projects, and support the development of training materials.

Travel to customer sites as required, generally less than 25%.

What You'll Need

For Engineering Solutions:

Bachelor's degree in Chemical Engineering, Process Engineering, Petroleum Engineering, or similar field, or equivalent work experience. A Master's degree is a plus.

Experience with AspenTech Engineering tools (Aspen Plus, HYSYS, EDR, ACCE) or related software.

Experience with process simulation models and troubleshooting.

Knowledge of Hybrid modeling techniques and piping/layout development (OptiPlant-related technologies is a plus).

Excellent communication and training delivery skills.

For Subsurface Science & Engineering Solutions:

Bachelor's degree Geoscience or Petroleum Engineering, or equivalent years of relevant experience. A Master's degree is a plus.

Experience in geological modeling software such as SKUA, RMS, or Petrel

Knowledge of subsurface workflows, including reservoir modeling and New Energy workflows like CCS and Geothermal.

Familiarity with Python scripting and software customizations is highly desired.

Strong customer-first mindset, with excellent problem-solving and relationship-building skills.

Preferred Qualifications:

Fluent in English, with proficiency in an additional language a plus.

Competencies for Both Profiles:

Strong technical troubleshooting and problem-solving skills.

Excellent interpersonal and communication skills, with the ability to work cross-functionally.

Ability to manage multiple priorities and adapt to changing environments.

Willingness to travel as needed, with international travel possible. (Actual travel percentages can vary based on role and business needs. Flexibility may be discussed through the interview process.)

Our goal is to find the best role for you at AspenTech. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

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Refine Your Search

it support technician jobs in dummer, ham

Technical Support Engineer

Team Lead, Technical Support

Technical Support Engineer

Head of Service Desks - Reading, UK

Systems Administrator - Platform Migration & Merge Specialist

Application Support Engineer

Finance Systems Administrator

Customer Service Representative

Service Desk Ops Manager

Technical Support Field Specialist

Field Application Engineer, UK - Reconeyez

Software Service/Automation Field Engineer

AMPA Systems Administrator, Farnborough

IT Apprentice (Level 3 Information Communications Technician)

Customer Support Engineer

Administrator (Mobile Devices)

Sr Tech Support Professional - Matrikon

Graduate Broadcast Engineer - Support

Senior Broadcast Engineer - Support

Customer Service Advisor

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