Technical support analyst Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
11d
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
4d
IT Support Analyst
Level Ten —London
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Computer networking
- IT
Quick apply
2d
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
6d
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
6d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Associate Product Support Analyst
Xelix —London
- £35,000 - £44,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
IT Applications Support Analyst (MS Dynamics)
Sage Homes —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- SQL
- Computer networking
- Annual leave
Quick apply
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
Business Analyst (Guidewire Claims)
FalconSmartIT —London
Quick apply
Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
10h
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
7d
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
11d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office

I want to receive the latest job alerts for technical support analyst in hemel hempstead, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near hemel hempstead, hrt

Infrastructure Support Analyst

Sopra Steria -
Hemel Hempstead

Apply Now

Job details

Permanent
£45,000 - £65,000 a year

Benefits

Annual leave
Company pension

Qualifications

System administration
Management
DevOps
LAN
Analysis skills
ITIL
IT
Application support
Root cause analysis

Full job description

Are you looking to take the next step in your infrastructure career and play a key role in supporting secure, business‑critical services? You’ll be joining a tight‑knit team working within a highly focused environment, helping to keep core systems stable, resilient and continuously improving. This is an opportunity to work hands‑on with infrastructure, investigate complex issues, and contribute to improvements that meaningfully impact operational performance.

We work onsite in a secure environment in Portsmouth, supporting a programme with growing technical demands. You’ll be surrounded by colleagues who share knowledge, support each other, and take pride in delivering high‑quality work in a mission‑driven setting.

Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development.

You will be onsite full time in Hemel for 6 months, you will then transition to Hampshire area full time on site permanently.

What you’ll be doing:

Supporting and managing core IT infrastructure , including networks, servers, storage and operating systems.
Managing incidents, problems, requests and changes in a structured, ITIL‑aligned environment.
Investigating and resolving technical issues and contributing to root‑cause analysis.
Monitoring live services to ensure consistent performance against agreed service levels.
Contributing to infrastructure improvements, project activity, testing and release support.
Producing and maintaining clear technical documentation to support day‑to‑day operations.

What you’ll bring:

Experience in infrastructure support, system administration or a similar technical operations role.
Strong troubleshooting and analytical skills with the ability to resolve complex issues.
Awareness of ITIL‑based service management processes.
Experience supporting technology in structured, process‑driven environments.
Ability to work independently and collaboratively as part of a wider technical team.
Eligibility for SC and DV, and willingness to work onsite in a secure environment.

It would be great if you had:

Experience supporting applications or infrastructure using DevOps or scripted models.
Exposure to 24/7 operational support environments.
Strong experience in Infrastructure Management
Experience across one or more:
Networks (WAN/LAN)
Servers & Storage
Experience contributing to testing, system checks or release processes.
Familiarity with producing support documentation and operational guidance.
An interest in developing towards DV clearance.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full‑time, Permanent.

Location: Hemel full time for 6 months then transition Portsmouth Hampshire area full time onsite part of a 24/7 shift-based support team.

Security Clearance Level: Eligible for SC and DV.

Internal Recruiter: Jane

Salary: £45,000 – £65,000.

Benefits:25 days annual leave with the option to buy additional days, life assurance, pension.

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about the sector?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety‑ and security‑critical markets.

Apply Now

Refine Your Search

technical support analyst jobs in hemel hempstead, hrt

Infrastructure Support Analyst

Senior IT Technical Support Analyst - fixed term contract

IT Field Technical Analyst

IT Support Analyst

Systems Support Analyst (CRM & Ticketing)

1st Line Support Analyst

Service Desk Analyst

Service Desk Analyst

Associate Product Support Analyst

IT Applications Support Analyst (MS Dynamics)

Senior IT Service Desk Analyst

Senior Support Analyst

Trading Systems Support Analyst

Service Desk Analyst

Business Analyst (Guidewire Claims)

Service Operations Analyst

3rd Line Service Delivery Analyst

Technical Support Analyst

First Line Service Desk Analyst

End User Support Analyst

I want to receive the latest job alerts for technical support analyst in hemel hempstead, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected