Guest service agent Work, Jobs in Edgware (with Salaries)

Guest Services Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
9d
Day & Night Guest Service Agent
Victory House - Reception —London
- £26,437 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
Day Concierge
Rendall & Rittner —Tottenham Hale
- £29,500 a year
- Full-time
- Hotel experience
- Employee assistance programme
- Employee discount
Front Office Agent
Sircle Collection —London
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d
Night Guest Services Agent
The Langham London —London
- £28,278 a year
- Overtime
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Restaurant Reservations Agent
Hilton —London
- Full-time
- Hotel
- Administrative experience
- IT
Assistant Guest Relations Manager
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
EFL Teachers UK Summer Non-Residential
Move Language Ahead —London
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
EFL Teachers Summer Reading (Non-Residential)
Move Language Ahead —London
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Estate Operative
Rendall & Rittner —London
- £29,000 a year
- Full-time
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Finance Assistant
Cheval Three Quays —London
- Full-time
- Hospitality
- Microsoft Excel
- Annual leave
Quick apply
Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Customer service
- English
- Hotel
- Employee discount
7d
Events Executive
RAFFLES —London
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Sales Executive - Harlequins RFC
Levy —Twickenham
- £34,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Night Manager
Sircle Collection —London
- Full-time
- Hotel
- Leadership
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
7d
Executive Assistant
StepStone Group —London
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Event Sales Executive (Maternity Cover) - FTC
Ascot Racecourse Ltd —Ascot
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Backend Engineer, Guest Portal - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- APIs
- IT
- Annual leave
Quick apply

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Guest Services Agent

Royal Lancaster London -
London

Quick apply

Job details

Full-time
£26,685.73 - £30,000.00 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Referral programme

Full job description

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Guest Service Agent at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Guest Service Agent are:

Annual earnings up to £30,000.00 (£26,685.73 base salary + non-contractual tronc)

Pension scheme with company contributions

50% discount in all our restaurants and Spa’s across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Guest Service Agent, to join our Front of House Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Guest Service Agent, your main duties and expectations for the role will include:

Deliver a warm, personalized, and professional welcome to all guests, utilizing their names and information provided through the property management system to enhance their experience.

Uphold and maintain the prestigious 5-star standards of the hotel, adhering to the AA (Automobile Association) and LQA (Leading Quality Assurance) standards to ensure a consistent and superior guest experience.

Operate and navigate various hotel management and booking systems efficiently.

Maximize revenue opportunities by skilfully promoting room upgrades and enrolling guests in the hotel’s exclusive membership programs, striving to meet and exceed departmental targets.

Maintain up-to-date knowledge of all VIP guests, special care guests, and long-stay residents arriving, staying, or departing on any given day.

You will be required to work 40 hours per week, on a shift rota.

We are …

Best Employer for 2021 at Springboard’s Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers’ Charter Approved

Preferred Hotels & Resorts member

Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Guest Service Agent role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK

INDFOH

Quick apply

Refine Your Search

guest service agent jobs in edgware

Guest Services Agent

Customer Relations Agent

Day & Night Guest Service Agent

Day Concierge

Front Office Agent

Night Guest Services Agent

Office Manager / Facilities Manager

Restaurant Reservations Agent

Assistant Guest Relations Manager

EFL Teachers UK Summer Non-Residential

EFL Teachers Summer Reading (Non-Residential)

Estate Operative

Finance Assistant

Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House

Events Executive

Sales Executive - Harlequins RFC

Night Manager

Executive Assistant

Event Sales Executive (Maternity Cover) - FTC

Senior Backend Engineer, Guest Portal - 100% Remote - EMEA

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