Technical support occupations Work, Jobs in Scotland (with Salaries)

Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £29,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
7d
Group Technical Specialist
Peak Scientific —Glasgow
- Continuous improvement
- Training & development
- Communication skills
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
3d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
10d
IT Support
Covetrus —Dumfries
- Full-time
- Computer literacy
- Communication skills
7d
Group Technical Specialist
Peak International Group —Renfrew
- £0.01 a year
- Continuous improvement
- Training & development
- Communication skills
Quick apply
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
14d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
IT Desktop Support Technician - 12 Month FTC
Merck KGaA —Glasgow
- Laboratory experience
- SharePoint
3d
Learning Technology Support Analyst (Maternity Cover)
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
G1 IT Support Services Assistant
South Lanarkshire Council —South Lanarkshire
- £25,183 - £27,063 a year
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
7d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile

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Technical Support Advisor

Linn Products -
Glasgow

Quick apply

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Customer service call handling
Breakdown recovery
Continuous improvement
Technical support incident logging
Technical writing
IP networking
Customer support
Multidisciplinary collaboration
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Linn Products is a well established, thriving and vibrant Glasgow company at the leading edge of designing and manufacturing music systems. Our product range spans the entire audio chain and we take pride in developing unique engineering solutions that push the boundaries of domestic audio reproduction.

We are proud of our collaborative and caring culture, focused on quality, performance and continuous improvement. Linn genuinely cares about our people and supporting their career development.

Due to continued success we are expanding our busy service team and seeking an additional Technical Support Advisor.

This role is the first line of technical expertise for our authorised retailers and trade partners. Day to day, the Technical Support Advisors offer advice on identifying issues, diagnosing faults and guiding partners to a satisfactory resolution. Technical Support also communicate closely with our design, engineering and manufacturing teams, driving continuous improvement by feeding back insights gained through retailer interactions.

Key Responsibilities:

Provide first-line technical support to our retailers and trade partners via phone and email.
Troubleshoot hardware, firmware, networking, and configuration issues.
Recommend clear next steps: configuration changes, onsite solutions or return to manufacturer.
Reproduce reported faults where possible to assist with investigation.
Feed recurring problems and insights back to other teams within the business to drive continuous improvement.
Document cases, fixes, and known issues to help build our knowledge base.
Contribute to retailer training materials and technical documents.

Essential Skills:

Excellent communication skills, both written and spoken.
A strong troubleshooting mindset and structured problemsolving skills.
Assertiveness on the phone with trade partners; calm under pressure and focused on a resolution.
The ability to prioritise your workload effectively and work independently.
Willing to work closely with other teams to identify and resolve design and manufacturing issues.

Beneficial Skills:

Basic understanding of common home/retail AV setups and IP networking fundamentals.
Confidence supporting connected hardware, AV integration and similar technical products.
Basic understanding of electronic principles.

To Apply:

If you'd like to work in a tightknit company where you can have a direct impact on product quality and design, and influence future product designs by providing constructive feedback to design and manufacturing teams, then apply for this role.

Quick apply

Refine Your Search

technical support occupations jobs in scotland

Technical Support Advisor

IT Support Services Technician

Technical Support Analyst

3rd Line Senior Support Consultant

Technical Analyst

IT Support Technician

IT Support Engineer

Technical Engineer-2nd Line

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

Group Technical Specialist

ITS Support Engineer I, IT Services

ICT Network Services Technician

IT Support

Group Technical Specialist

IM&T Infrastructure Analyst

IT Support Apprentice

IT Desktop Support Technician - 12 Month FTC

Learning Technology Support Analyst (Maternity Cover)

G1 IT Support Services Assistant

Service Desk Engineer

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