Client advisor Work, Jobs in Ards, Dow (with Salaries)

Automotive Service Manager
NSR Automotive Services —Bangor
- £3,400 - £4,000 a month
- Full-time
- Customer service
- Maintenance
- English
- Free parking
Quick apply
12d
Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI
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- Hybrid work
- Oracle
- Business development
- Analysis skills
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Claims Executive
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- Full-time
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- Microsoft Powerpoint
- Presentation skills
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Junior Digital Project Manager
Granite Digital —Belfast
- From £25,963.65 a year
- Full-time
- PMP
- Project management
- In-person
Quick apply
5d
HR Shared Services Analyst (Contract)
Huron Consulting Services UK Limited —Belfast
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant Manager, Transaction Services
Interpath Advisory —Belfast
- Full-time
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- Analysis skills
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5d
Instructional Design Manager
Citi —Belfast
- Full-time
- Hybrid work
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- Bachelor's degree
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Associate Director, Senior Solution Architect, Workday Adaptive Planning
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Private Client Tax Associate Partner
RMT Accountants & Business Advisors —Belfast
- Hybrid work
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1d
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply
Associate Director, Salesforce Technical Architect with AI
Deloitte —Belfast
- Hybrid work
- Sales
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10d
Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)
Herbert Smith Freehills —Belfast
- Full-time
- Supervising experience
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- Contracts
Corporate Tax Executive / Assistant Manager
Grant Thornton —Belfast
- Full-time
- Project management
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- IT
Private Client Tax Associate Partner
Sumer NI —Belfast
- Hybrid work
- Organisational skills
- Leadership
- Tax experience
Quick apply
Senior Software Engineer (Java Or Python) - VP
Citi —Belfast
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Annual leave
- Employee assistance programme
9d
Corporate Tax Senior Manager
RMT Accountants & Business Advisors —Belfast
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1d
Data Engineering Lead (SVP)
Citi —Belfast
- Full-time
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- Master's degree
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2d
Senior Legionella Risk Assessor
Safety Advice Centre Ltd —Bangor
- £34,000 - £40,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Annual leave
Quick apply
9d
HR Advisor
GXO Logistics —Belfast
- Up to £34,600 a year
- Monday to Friday
- Management
- Human resources
- Communication skills
- Annual leave
- Employee discount
Mortgage Broker - Partner Advisor
The Mortgage Experts —Bangor
- £60,000 - £100,000 a year
- Remote
- Marketing
Quick apply
13d

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client advisor jobs near ards, dow

Automotive Service Manager

NSR Automotive Services
Bangor

Quick apply

Job details

Permanent | Full-time
£3,400 - £4,000 a month
12 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Customer service
Maintenance
English
Automotive diagnostics
Leadership
Communication skills

Full job description

About the Role:

Bangor has a strong network of commercial, transport, and service businesses, and at NSR Automotive Services, we provide dependable vehicle maintenance and customer support for private motorists, company fleets, and commercial clients.

We are looking for an Automotive Service Manager who can oversee daily workshop operations, coordinate service bookings, support technicians, and ensure customers receive clear communication and reliable service.

You will work closely with vehicle technicians, service advisors, parts suppliers, fleet clients, and administrative teams to maintain efficient workflows, high repair standards, and a positive customer experience.

Why Work With Us?

The Environment:

Our workshop is based at Balloo South Business Park in Bangor, an established commercial area with convenient access for customers, suppliers, and fleet operators.

Operational Responsibility:

You will have direct responsibility for service performance, workshop scheduling, customer satisfaction, and the coordination of technical work.

Industry Exposure:

You will support a wide range of vehicle servicing, diagnostics, maintenance, repair, and fleet management requirements.

Professional Growth:

You will have opportunities to strengthen your skills in workshop leadership, customer service, quality control, resource planning, and commercial performance.

Key Responsibilities:

Workshop Operations:

Manage the daily flow of vehicle servicing, maintenance, diagnostic work, and repair activities across the workshop.

Service Scheduling:

Coordinate appointments, technician availability, vehicle priorities, and expected completion times.

Customer Communication:

Explain service requirements, repair recommendations, pricing, progress updates, and completion details clearly to customers.

Team Coordination:

Allocate work to technicians and service staff according to experience, workload, urgency, and technical requirements.

Quality Control:

Review completed work, confirm service standards, and ensure vehicles are ready before customer collection or fleet return.

Performance Management:

Monitor workshop productivity, service turnaround times, customer satisfaction, and operational targets.

Repair Authorisation:

Review estimates, explain recommended repairs, and obtain customer or fleet approval before additional work begins.

Parts Coordination:

Work with parts suppliers and internal staff to ensure required components are ordered, received, and available when needed.

Customer Complaints:

Investigate service concerns, identify appropriate solutions, and resolve complaints professionally and fairly.

Health and Safety:

Ensure workshop activities follow health and safety procedures, equipment requirements, and safe working practices.

Technical Support:

Assist service advisors and technicians with work prioritisation, customer concerns, technical information, and escalation decisions.

Fleet Services:

Coordinate servicing and maintenance programmes for business vehicles, commercial fleets, and repeat customers.

Documentation:

Maintain accurate records of bookings, estimates, work orders, customer approvals, service history, and completed repairs.

Commercial Performance:

Support revenue targets, control unnecessary costs, monitor labour utilisation, and identify opportunities to improve service profitability.

What We Are Looking For:

Experience:

At least 5 years of experience in automotive servicing, workshop operations, aftersales, fleet maintenance, or a related field, including responsibility for coordinating staff or daily operations.

Education:

A recognised automotive qualification, technical diploma, apprenticeship, or equivalent industry experience is preferred.

Automotive Knowledge:

Strong understanding of vehicle servicing, diagnostics, repair processes, maintenance schedules, workshop equipment, and parts requirements.

Leadership Skills:

Ability to organise technicians, allocate work, maintain service standards, and provide practical guidance during busy periods.

Customer Service:

Strong ability to communicate with customers, explain technical information clearly, and manage expectations professionally.

Commercial Awareness:

Good understanding of labour utilisation, service pricing, parts costs, workshop efficiency, and customer retention.

Systems Knowledge:

Experience with workshop management systems, booking platforms, invoicing tools, manufacturer systems, or fleet maintenance software is preferred.

Problem Solving:

Ability to assess operational issues, prioritise urgent work, resolve customer concerns, and make sound decisions under pressure.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with customers, technicians, suppliers, and business clients.

Organisation:

Ability to manage multiple vehicles, changing priorities, staff workloads, customer deadlines, and service documentation.

Mindset:

You are organised, commercially aware, and customer-focused. You take ownership of workshop performance, support your team, and remain calm when managing urgent repairs, customer concerns, and operational pressure.

Pay: £3,400.00-£4,000.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

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