Support analyst Work, Jobs in Hamilton, Slk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
3d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
14d
Account Analyst - Cash & Banking (Hybrid)
The Travel Corporation —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
3d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Office
- Quality control
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11h
Cyber Security Analyst - Tier 2
Pragma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
OT Cyber Security Analyst
Drax Group —Glasgow
- Full-time
- Hybrid work
- Travel
- Computer networking
11d
Flexibility Markets Analyst
SSE —Glasgow
- £44,000 - £65,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Employee discount
3h
Training Analyst
Barclays —Glasgow
- Continuous improvement
- SharePoint
- Banking
3d
Analyst Hotel Accounting
Hilton —Glasgow
- Full-time
- Oracle
- Hotel
- Analysis skills
- Employee stock purchase plan
- Annual leave
Analyst OTC Hotel Accounting (UK Team)
Hilton —Glasgow
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
3d
Analyst PTP (Part-Time-21 hrs per week) - European language required
Hilton —Glasgow
- Part-time
- Microsoft Excel
- Oracle
- English
- Employee stock purchase plan
- Annual leave
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Analyst Revenue Accounting
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave

I want to receive the latest job alerts for support analyst in hamilton, slk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in hamilton, slk

Technical Support Analyst

Join the Growing Cyber Security Practice at Methods

Transfers Operations Analyst - 12 Month FTC

L1 Service Desk Team Leader

Data and Information Analyst

Telephony and Connectivity Analyst

Account Analyst - Cash & Banking (Hybrid)

Case Reviewer (Glasgow)

Client Service Team Leader 24/7 shift pattern

QC Analyst

Cyber Security Analyst - Tier 2

OT Cyber Security Analyst

Flexibility Markets Analyst

Training Analyst

Analyst Hotel Accounting

Analyst OTC Hotel Accounting (UK Team)

IM&T Infrastructure Analyst

Analyst PTP (Part-Time-21 hrs per week) - European language required

Interim, Analyst Revenue Accounting (initially 12mths FTC)

Analyst Revenue Accounting

I want to receive the latest job alerts for support analyst in hamilton, slk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected