Support & client services managers Work, Jobs in Ivybridge, Dev (with Salaries)

Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
Care Assistant Bank (Nights)
Amberley Care Home —Plymouth
- £12.46 - £13.61 an hour
- Part-time
- Medication administration
- Care experience
- English
Quick apply
Community Care Assistant
City Care Southwest Ltd —Ivybridge
- £13.20 an hour
- Part-time
- Organisational skills
- Paid training
- Health & wellbeing programme
Quick apply
4d
Commercial Administrator
M Group —Newton Abbot
- Hybrid work
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Head of Travel Risk Management
Peregrine Risk Management —Plymouth
- £40,000 - £60,000 a year
- Full-time
- Bachelor's degree
- In-person
- Work from home
- Gym membership
Quick apply
Care Assistant
Amberley Care Home —Plympton
- £12.81 - £12.96 an hour
- Part-time
- Medication administration
- Care experience
- English
Quick apply
2d
Payroll Manager / Senior
Rupp & Fraser —Newton Abbot
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- QuickBooks
- In-person
Quick apply
9d
Handover Coordinator
Costain —Plymouth
- Full-time
- SharePoint
Regional Coordinator
Churchill Group —Newton Abbot
- £27,976 a year
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
1d
Sales Consultant - Mercedes-Benz of Plymouth
City West Country Ltd —Plymouth
- £60,000 a year
- Call to connect
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Community Carer
City Care Southwest Ltd —South Brent
- £15 an hour
- Part-time
- Care experience
- Driving
- Health & wellbeing programme
- Employee discount
Quick apply
General Manager
Daish’s Holidays —Torquay
- £14.44 - £17.50 an hour
- Full-time
- Bilingual
- Management
- Sales
Quick apply
23h
Head of Department – Sheet Metal (1st Shift)
Rittal-CSM —Plymouth
- £44,100 - £46,755 a year
- Full-time
- Management
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Multiskilled Host
CBRE —Plymouth
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
14d
Senior Project Manager â€“ Business Improvement
Mace —Plymouth
- Full-time
- Hybrid work
- Business development
- Analysis skills
- No degree
- Life insurance
Area Manager
TC Facilities Management —Plymouth
- £38,000 a year
21h
Area Support Officer
Mitie —Saltash
- £16 an hour
- Full-time
- Communication skills
Support Worker - Bank
Priory —Plympton
- £13.45 an hour
- IT
- Care plans
- Communication skills
- Referral programme
Quick apply
Client Finance/Debt Management Assistant
Torbay and South Devon NHS Foundation Trust —Torquay
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
2d
Relief Officer
ASEL —Plymouth
- £12.71 - £15.00 an hour
- Employee assistance programme

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support & client services managers jobs near ivybridge, dev

Customer Liaison Officer

Network Plus -
Torquay

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

support & client services managers jobs in ivybridge, dev

Customer Liaison Officer

Care Assistant Bank (Nights)

Community Care Assistant

Commercial Administrator

Head of Travel Risk Management

Care Assistant

Payroll Manager / Senior

Handover Coordinator

Regional Coordinator

Sales Consultant - Mercedes-Benz of Plymouth

Community Carer

General Manager

Head of Department – Sheet Metal (1st Shift)

Multiskilled Host

Senior Project Manager â€“ Business Improvement

Area Manager

Area Support Officer

Support Worker - Bank

Client Finance/Debt Management Assistant

Relief Officer

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